Constraction reviews in Poulsbo, Washington

Everyone loves my new fireplace. Island Hammer LLC workers were so friendly and the detailing on the marble work was fantastic.
D. Landreth

Craftsmanship and attention to detail is their way of doing business. The team were very curtious and very professional. We will use them again on our next project.

Jim' and the guys at Island Hammer do solid work. Communication and quality of work was great on our porch project. Would work with then again for sure.

Called him to build a garage. He showed up at the appointed time to do an estimate, measured, we talked about plans & pricing. He said he'd get back. Two weeks later - crickets. Never heard from him again. If he didn't want the job, just tell me. Don't leave me hanging.

Incredibly shoddy work. He hires the cheapest least qualified and has no one to supervise them. Shoddy workmanship and substandard, sometimes used, materials. Ignorant of building codes and requirements. If you hire him you will have to bring someone else in to completely redo everything. So best to find someone competent to begin with. Any good reviews have probably been written by him under assumed names.

We used Island Hammer for several jobs at our house to repair framing that was water damaged a by long term roof issue. I was very happy with the work, and it was done within the estimated cost.

Do not waste your time or money here. My wife and I hired him to do a simple flooring job and home repair and in 3 months we couldn't get him to commit to a day or time to do the work. Additionally, he bought way too many supplies which we were stuck with. His office administrator never returned our calls. And my wife multiple times had to take off work and go out of her way to accommodate his office administrator's personal schedule. And when I went to his office to get my money back, the contractor was kicked back with his feet on his desk watching television. And then kicked me out of his office when I demanded a date for the repairs to occur or my money back. Then when I finally got my money back, there was over $600 missing in his invoice and that was already after he charged over $600 for his "time". I can not strongly encourage anyone reading this to stay away from this "business".

They built a new porch for us. Solid work, very professional team and the finish is exactly how we wanted it.

I’m a fan. My bathroom was configured wrong; with a smal space of around 24 sq feet without counting the standard shower stall, is pretty small. Island Hammer crew re-tiles the floor and shower stall, switching the head and washer/dryer unit; the bathroom looks and feels spacious. The work is excellent and most of all ; they are very courteous, professional and attention to detail. Onto the next project. Thank You!!

I enjoyed working with Jim and the entire crew. They were flexible with the timing of the building of my deck and it looks great! They were also flexible when I made changes. They were professional and made sure to consult me when there were any design issues. I would recommend them and plan to use them on future projects!

Project began well, good ideas with materials, but poor coordination with metal fabricator meant delays, redundant labor, increased costs. The result was good, but failed to cover the entry as commissioned, instead using wood entirely inappropriate with metal and glass/lucite suggested initially. Jim then claimed cost overruns after charging me for the wood labor costs with the substitution he ordered, I think unethically.

The rebuild of damaged siding and roofing was very good, completing the membranous covering.

Interior tile work in bath was superb, truly outstanding, even better than anticipated, by his son - quite the craftsman with an aesthetic gift. I wish the drawers had been up to this standard, but only adequate. Jim did provide a free, beautiful countertop overlooking the kitchen and shore views. Very kind, despite some installation minor difficulties, further delays, etc. but very much appreciated.

Most frustrating: the project took 8 plus months, left me disappointed and angry, with labor clearly stretched thin with other projects receiving priority. I would not likely do business with Island Hammer a third time. I doubt they would welcome my patronage again, as I expressed my dissatisfaction loudly, even rudely on one occasion after the eighth month. I did apologize.

However, I did drop by IH to shake Jim’s hand after the anger had passed. He was a gentleman, and no hard feelings persist; not a terrible outcome after all!

I’ve had far worse experiences with other contractors by far....

We were under a deadline to have a kitchen renovation completed before we moved into our new home. The crew did a wonderful job. Because of countertops that did not match, work was delayed a few days. When I came home the first day that we were actually going to stay in the house, they had unexpectedly cleaned everything up and moved (and connected) all new appliances in. It was awesome! There were a few minor issues, but we didn't really catch them until maybe a week after the work was completed. Other than that, we will definitely use Island Hammer again.

Jim and his team transformed our outdated bathroom into a modern, luxurious space. The work was done efficiently, and the final result was beyond what we imagined. We will definitely be using Island Hammer for future projects!

We hired Island Hammer for a deck renovation, and we couldn't be happier with the results. The quality of work was top-notch, and they finished on schedule. If you're looking for a reliable and skilled contractor, this is the team to call!

Island Hammer, LLC did an outstanding job on our kitchen remodel! Their attention to detail and craftsmanship exceeded our expectations. The team was professional, timely, and communicated well throughout the process. Highly recommend!

Island Hammer, LLC is hands down the best contractor we've worked with. They built a sunroom enclosure for our home, and the craftsmanship is incredible. They were professional, courteous, and kept everything on budget. Highly recommended!

Jim and his team are just phenomenal! I would not hesitate to hire them again! We discovered last September, through an unfortunate damp-wood termite incident, that we had a water damage problem in the wall of our master bedroom directly *below* the sliding door. I demolished the deck, (that was in need of rebuilding anyway,) in order to gain access to the siding below to assess the extent of the damage and found that it was, in fact, quite bad. (See pictures! ...it is estimated this was 8+ years of water-related rot.) I got it cleaned out, copper-greened, and covered in Tyvek for the winter so we could explore financing options. Fast forward to spring - We contacted Jim and a few other contractors in the area to get a bid. Jim provided us a very reasonable "materials + manhours" bid to repair the wall. It's spring, so they were about a month out on scheduling, but well within what I would expect for this kind of work from a contractor at this time of year. So fast forward to gig day - these dudes were in and out in mayyyyybe 2.5 days total, were incredibly professional, and did a bang up job of fixing this dang wall. (And for what it's worth - they had to build a retaining wall to hold up the floor, chip out the rot sections at a time, build support for sections they'd chipped out, and then replace with new timber. This was *not* a demo-and-go kind of gig.) I can't speak to other reviewer's experiences with Island Hammer, but mine was really fantastic. These dudes are on the level, and I would absolutely hire them again for any job big or small.

Jim and his crew repaired and retrimmed all our windows and doors. Precise, on-time, respectful workers. No hidden costs. Quality work that holds up well. Old log house feels new again. Highly recommend them for detailed work.

Great

Very helpful staff, store is always clean and consistent which makes products easier to find.

This is sad because I used to love Home Depot the store but after working with Home Depot Exteriors for a siding job, sadly I can not justify ever shopping there again. I'd hate to say it but they do not care for the customer, I'm having an absolute nightmare working with them. They know there's not much you can do. I cannot say how their workmanship is like as they have not done the job yet. They have cancelled on me 4 times now, usually they either just call the day before and say you've been rescheduled with no explanation or they just don't show up. It is also impossible to contact anyone on the work team, I literally have to call at least 10 times, write several emails, and contact regional management to get a reply back from the work team usually over a week after they decide not to show up. Worst of it is they just dropped off the material in my front yard and it's been sitting there for a month now. So if you have any sort of lawn it will die. I've filed numerous complaints that are supposed to be addressed within 48 hours, but I haven't heard back from any of them yet.

I could go on and on about how poorly they've treated me but that would be too long. I just hope to get the word out to read other reviews on Home Depot Exteriors before using them. I only wish I had believed in the awful reviews prior to using them.