Reviews of local pros in Prosser, Washington

4.7 based on 176 reviews Back to the listing
    1

    4 failed attempts to get them to come to my house. Insurance and myself reached out and still had no luck. The 2 times I called and spoke with someone, I was told I didn’t have an appointment, only to then be told “yes you did, my apologies”. Mistakes happen, but 4 times?

    5

    The guys that came to our house did a very good job for us. We were very satisfy with their work. We will call them again if we need service again.

    1

    By far the WORST customer service I have ever experienced. Had to come out to business twice to fix the problem and charged a late fee for not paying by end of month, when problem wasn't even fixed yet. Came out 6/24 and completed job 7/8. Called to ask about late fee and the owner was rude and yelling the minute he answered the phone. Wanted to know why I was calling him as he didn't know who I was. If he does not want to talk to customers he should not be listed as contact person on billing. WILL NEVER USE THIS BUSINESS AGAIN!

    5

    I had a good sized leak and contacted a home warranty. They called Coy’s. They came over promptly, found the concern. It was a main pipe and had to recontact home warranty.
    They pulled all the right strings to get it done quickly.

    Repairs were done well and they even cleaned up after job was completed. (It was in a basement).

    Would highly recommend them to anyone. Thanks again.

    Good guys and good service is hard to find. But I found it here.

    5

    I used Coy's Plumbing for the first time and I'm very happy with their quality of work. Daniel and Jose did not hesitate and got to work quickly. Very informative and they take pride in their work. I will definitely be using them for future plumbing needs.

    5

    Outstanding job service. I’m so happy I call them. They were very understanding of what I was asking for and did a great job. Same day service which is a plus.
    Thank you very much.

    5

    Second time I’ve had to call them, and both times Daniel was *absolutely terrific*. Personable and professional, and not afraid to get in there and fix it!

    5

    Thank you to Coys Plumbing—especially Daniel E. and Jose—for the excellent service they provided to my mom. Daniel was highly communicative and responsive, which meant a lot to me since I don’t live in the same area as my mom. He proved to be not only trustworthy but also compassionate. Daniel and Jose got the job done efficiently and also provided helpful guidance on how we can prevent future issues. Consider us loyal customers!