All reviews for Expert Air Control

Excellent job. This guy take care to much about the detail, cleanliness and get the job done properly no matter how much time they have to be in the field. Great quality on the equipment. Juan and his helper very polite, professional and kindness. The other thing was great is their manager and the company vendor helping the technician to get the job done on time. Thanks for the great job guys.

I had Expert Air control install a split system in our new home. There was a leak in two units. Kevin was sent out, he quickly found the problem corrected it and then checked the other units. Shannon took care of our fried TV without a hassle. This company has the kind of customer service that is rare to find these days. Id give them 6 stars if I could.

We are a military family, and traveled cross-country to our new home in Puyallup. Expert Air Control had installed the furnace in 2017 and did the Preventative Maintenance for the appraisal/inspection of the home sale. The homeowners, for whatever reason, chose not to comply with the documented recommendations of Expert Air and the inspector let it pass! Cory, our technician from Expert Air, guessed since the inspection was done in April when it was cool outside, that the inspector just assumed all was good and let it pass? Long story short, we arrived to a home in the hottest part of summer, with an A/C that couldn't cool below 80 degrees! Expert Air Control swept into action. They were prompt, empathetic, friendly, and professional. They had our home chilling at a cozy 72 degrees within hours. We HIGHLY recommend Expert Air Control. They have their eye on the prize of a long-term relationship and not a quick buck. Cory was amazing. If he's available, I'd definitely request him!

Wes from Expert Air Control Serviced my standby generator last year as well, so I was delighted to see him again. I had a lot of questions and Wes answered them all, bless his heart!

I recommend Expert Air Control without reservations. They are dependable, efficient and cost-effective.

Cory came out to give us a bid on getting AC installed. He showed up on time, was very thorough and so very kind. He explained options that we had and went through what the process of installation would be like. I didn't feel pressured to purchase any extra items that weren't necessarily required. He also offered a few different quotes with different options which was extremely helpful! Also, the office staff is AMAZING. They actually answer the phone and have a great understanding and knowledge of the business.

Had air conditioning installed and Jesse, the sales rep, and James, the HVAC installer, were both great. Jesse went out of his way to make sure I was satisfied and was extremely helpful with all the questions I had before, during and after installation. I will definitely use them again.

I want to express the great job the Service technician Steve Gilbert did for getting my fire place working. He was very kind, professional, masked up, and made sure the fire place was clean and up running again. Also explained things about the fire place. He is representing Expert Excellence. U rock Steve. (These fire places are so important to have in the winter if the power goes out) Thanks to Vista Property Management for sending this company.

My furnace just stopped working, I called them on Moday afternoon and they were able to get someone at my house first thing Wednesday morning. He did a quick check to see what he thought it might have been and gave me a recommendation to service my furnace and said that he thought a part went out and that was a fairly easy fix. He was able to get a technician out here within a few hours and have it fixed. They were so professional. I always get concerned when I have people come out to my house for quotes when my husband isn't home because I feel like there are people that will take advantage and try to upsell me or charge too much. They did not do that at all! The technician that fixed it even wanted to show me the broken piece. So glad I went with this company because I feel like they took such great care of us.

We are very pleased. I got the regular maintenance and dryer vent cleaning, all the technicians were super attentive and went beyond their duties to please us. We've been using Expert Air Control for 3 years now, happy customers. Thanks!

I had Expert Air Control install a heat pump system for my house. From start to finish they were very professional and kept me in the loop every step of the way. I recommended them to my neighbor's after they had been disappointed in the other bids they were receiving. They went with Expert Air Control and are just as pleased as I am.

We were thinking adding a Heat Pump to our existing Gas furnace as a dual fuel system so we called Expert Air Control. The advisor Jesse Kelpszas took a look at our Gas furnace and told us we already have a high efficiency gas furnace system, he would not recommend us to add a Heat Pump even with an efficiency one. He even showed us some tips how to run our gas furnace better. I would highly recommend Jesse and Expert Air Control for their honesty, integrity and professionalism based on my experience dealing with them.

Jesse's visit was very educational, pointing out key elements to look @ in assessing HVAC systems. SEER, HSPF & temp range were all critical in making the decision. Jesse's quote included all available rebates & discounts & was the best value for money. The rest of the team were also exceptional! Juan & his eye to perfection and skill and Cameron with his diligence and Matt crawling back and forth under the house with such a good attitude were a great team. Work was performed to schedule & the furnace was relocated from under the house to a more accessible area inside this 100 year old home. Air conditioning and heating all humming along very satisfactorily now.

Had a great experience with Jesse today, He was very knowledgeable with the equipment and installation process that would best accommodate my house. Upfront with prices, even called the day before my scheduled appointment to let me know what I could be expecting. Gave me plenty of options to choose from so I could do some research of my own. Thanks

Love your company! You've been out several times of the years and I'm always pleased. This current time you got me an appointed very quickly The technician (Wes) was great. He got the furnace repaired in short order and was very helpful answering my questions. Would definitely recommend.

Had a problem with my furnace that I needed repaired. Jason ran through my options with me and showed me mathematically how much better off I would be with a new system. The cost of fixing my older one just didn’t make sense compared with the efficiency of these new systems and the warranty. They came when they said they would and finished up faster than expected. The new Lennox gas furnace is a beast blowing nice hot air and warms up my house much faster and both my gas and electric meter spin slower while in use and my lights no longer flicker and dim when the heat kicks on. My house was 52 degrees when they started and within a half hour of them turning in the new furnace my whole house was a toasty 70 degrees. It took an hour just to go from 65 to 70 degrees with my old system. They say you get what you pay for but I think I got ahead on this one. Should have done this much sooner.

We cannot adequately express our gratitude to Expert Air Control and their technician Kevin Twitty. Our Heat Pump and Air Handler install was a 7 month nightmare completed by another furnace/air company. We were at the end of our rope and completely discourage until I finally called a local Lenox Heat Pump dealer Expert Air Control and asked for a tech to help us with ongoing furnace issues. He was able to fix one install problem as well as provide information with photos and recommendations regarding the inadequate as well as very concerning issues with the install that will need to be resolved. Our family cannot thank Kevin enough for his help and professionalism. He is an exemplary and skilled representative for Expert Air Control.

We had a central air installed four years ago by another company. The problem is that upstairs is not getting cool. They figured out that our return air system was way to small for the house. They spent almost two days repairing and updating. We can already feel a difference. A great transaction.

They always do a great job with our yearly service calls. Tech let me know that we could use a 2" filter rather than a 1" filter and get better air quality. After our most recent service our AC stopped working. I called the office and they were able to get another tech out later that day to get it fixed! Love working with them!!

Working with Jason was great. After 3 different companies let me down, either by not calling me back, or pushing me to buy a new furnace without even listening, or charging crazy prices to even talk, Jason was like a loyal knight. He is committed to his profession and his integrity showed miles above the rest. I chose to add AC and to get a new furnace. The financing was simple, the work was done quickly by professionals, and while no one wants to have to buy a new one, I feel good about my decision and that is due to Jason. I have raised the value of my home while also fixing a crisis!

Very pleased with installation of AC 2+ years ago. Price was fair, and service timely with professional expertise. Most notable was the service this past summer during the heat wave. Personnel came to our home that day to fix problem with follow-up of parts. Can't say enough about the " Expert Team" of Allison, Sidney, Cory, Robbie, Wes, and Tom. First class operation.

Thank you again for help Kevin. Honest company. Last year they send Kevin out to fix our furnace problem. I was really happy how he went about looking into the issue instead of doing what 3 other companies that came out press on a button and said all is $10,000 for all new unit without even looking into the problem first and just to take your money. We needed to replace the motor in the unit. He saved us $8500. Most definitely keep using this company for years to come very happy with their service. Also thank you Rick for sending Kevin out same day service much appreciated.