Reviews of local pros in Roy, Washington

Very knowledgeable, two thumbs up.

I can not thank Shook’s Tree Service enough for their services. When we needed help falling a tree ASAP on a Friday evening steven without hesitation was here to help. Steven is not only professional but does an excellent job!

Thank you Steven!

Steve is very knowledgeable about his line of work. Fast and professional service. Highly recommend hiring Steve for your tree work.

Steve did a fantastic job safely and diligently cutting down several trees growing into our house. I highly recommend his services for any tree needs you have.

I called Shook's Tree Service to take down a pair of dead Alders without damaging surrounding trees or the shed they were leaning over. As an engaged home owner I was more than happy to save a buck being the ground level helper. Unlike other companies, Shook works on a very reasonable flat 1/2 day or full day rate and after the primary trees were taken care of we went around the property pruning and taking down a couple smaller dead trees I was going to do myself to fill out the rest of the 1/2 day. Steven was very knowledgeable and identified several mystery trees, assessed my trees health and identified a concerning fungi at the base of a mature fir tree. He then gave me the contact info for WSU plant sciences outreach to get a positive ID on it. The work was professional, done safely with all the expected safety equipment and efficiently. Shook's is now our go to for any future work that is to tricky or scary for me to take on myself. Thank you Shook's, you rock.

They completely re-did my parents laundry room and its amazing ! Walls painted perfectly, floors laid down great, and everything put back better than it was before !!!

Super helpful and fast! I had a ton of wood I needed hauled off the next day, and her team did not disappoint! I called last minute and KC was very kind! I even called again and she sent a team over the next day to help us out. I would recommend her and her team always! Thank you again KC!

Kaycee and her crew are the BEST! They took such good care of us and accommodated issues with the supplies that were provided. She is willing to work with anyone and goes above and beyond for her customers. She helped us with all of our doors and many other issues, she even hauled away some extra trash !

very friendly, easy to work with, and communication is amazing. Kaycee was able to build me a gate for my fence, clean up my yard, grind large stumps down, and clean my roof all within a couple weeks span. I will forever recommend her and her crew.

Y'all. I started ripping up these juniper bushes 18 months ago with some loppers and a borrowed hedge trimmer. Kc's Crew finished the job in 90 minutes.

Super responsive communication, easy to schedule with, obviously skilled, and they thoroughly cleaned up the mess (which is a huge to me).

Save your back, save your Saturdays, and just hire them.

This company started out doing great with my lawn. Very friendly and helpful. However, they cut my sprinkler line on May 15 and kept promising to come back. They have not done so. I also paid for them to replace my sprinkler heads at the same time. They were supposed to finish my gate. They have not done any off it as of today Sept 15. They keep saying they are coming, then don't. There is always an excuse. I've been more than patient and accommodating . They were supposed to apply hydroseed to my lawn. It is on my invoice. That was never done. Do not hire them for yard repair or a big project. I am very disappointed with the work received by them.

Edited to add:
The owner did not exhibit professionalism after leaving this review. She left several texts and voice messages making accusations rather than attempting to make the deal right. The whole reason for the review is to warn other customers of the difficulties in working with this company. They were fine until May 15, then every appointment kept getting pushed to the following week or there was a no show. This lasted until June 20 when I had a painter come to my house. I then let her know I had someone painting my house. She chose to wait until he was finished. He was there every day for over a month until finished. On Aug 7th, I let her know he was finished. She said she would be in the following week, which of course she didn't show up. I reached out on Aug 20, she then claimed a bunch of family issues, and said she would come that Friday. Again, she did not come. On Aug 27th, she asked when she could come, said she didn't know where my gate set was and would have to relocate it. Gave a family excuse for not showing up. On Aug 29, she apologized due to not having enough workers or a babysitter. Said She would have me wrapped up in the next 10 days. On Sept 15, I decided to wash my hands and leave the review.

She did refund last night after I showed the texts of her reaction to my review. He advised me not to meet with her due to the hostility shown. After the refund, I told her our communication was finished. She then texted that she would file a restraining order against me.

The incident with my son, who is Autistic, was when her husband stopped by for a quote. He was overwhelmed with the new person and had an Autistic episode. He attempted to spit, which I blocked. They continued with the quote and accepted the job on April 15th.

The incident with my neighbor, case 25-1-01124-2, happened on 5/2. Another neighbor was able to find footage of the incident. It was submitted to the court. The judge dismissed the case without prejudice, because her story did not match what was in the footage.

Proceed with caution with this company.

Update- This crew took care of house and maintained the yard and landscaping until it sold. It was nice not to have to worry about all of this since we had to move out before it sold. They even told us to leave what we didn’t want and they would take care of it with a junk run. They followed through and everything looked amazing. Thanks so much KC Crew for taking so much of the stress out of our move! I would definitely recommend this company. They are honest, fair and reliable! I have added photos of how well maintained it stayed.
I can’t say enough about this company! We tried to get quotes for a spring clean up on the yard and other companies weren’t even showing up. Kc’s showed up promptly and gave us a fair competitive quote and finished in our time line. They did the yard clean up, fixed gaps in our garage door panels, repainted them and cleaned our roof and gutters. Best of all they didn’t leave a mess like the last company we had clean our roof. I also loved the communication with this company! I 100% recommend them! They did such a great job that we hired them to continue upkeep on our landscaping.

These guys are now Krouse's electric Inc. I had a blown neutral and did all I could to find it (I thought) I called 3 other companies and Tim was the first to call me back. He could have gotten the guys out the next day but I was working shift work and had to schedule a couple days later. Tim said he'd have his guys out in the morning, and he meant it, they showed up bright and early, listened to what I did, second checked to verify, then started troubleshooting with the easiest stuff first and eventually had to get up into the attic and trace out a line to the last outlet I didn't think to even check (stupid easy fix after that) they were nice, professional, and had a mind for quickness and didn't want to run up a bill at all. Tim was up front about pricing on the phone which was nice, and the guys were in constant communication with the boss to troubleshoot and what to do next. Top notch service would definitely recommend to anyone to use these guys.

Excellent folks that resolved an issue properly, even after we discovered the issue was a bit more involved than initially anticipated. Would recommend, they'll get it fixed right.

10/10 service from start to finish. Scheduling was easy, the team arrived on time, and Anthony and Jon delivered exceptional workmanship.

So, I called because my boys had a mishap and absolutely smashed a ground floor outlet in my wife’s office. It was sparking and making the lights flicker. After cutting the power, I noticed it was pretty melted in the outlet and wasn’t sure how long her space would be down with that damage and I needed a professional. I called Krouse’s Electric last night and they were able to come this morning before a large job! Amazing turnaround in my opinion!
Needless to say, the wires and insulation were badly damaged when they first arrived, but they handled it flawlessly. They cut everything back to safe, cleaned copper, added proper pigtails, installed a new duplex outlet, and verified there were no downstream/upstream issues. Thorough, honest, and reliable. They are exactly the kind of electricians you want supporting your home. I’ll absolutely be using them again and think you should too.

When I called, I actually talked to Paul. He was able to come out to our house within the hour and had the part we needed right on his truck. He was kind and friendly, helpful and knowledgeable. I truly appreciate him and will be calling him for our future needs.

Amazing company!

Very friendly and knowledgable technicians. They came out quickly and had the parts to get everything back up and running quickly.

Very friendly representatives every time they came out. Easy to work with and they understood exactly what we wanted, but more important needed. Used them in the past and will the next time like always.

Really glad i called paul and his guys down at pch. They came and installed my furnace in no time amazing customer service and great quality work. These guys really know what there doing.

I highly recommend Paul! He is very friendly, reliable, and knowledgeable. We called him when we had some issues with the duct work in the house we recently bought and he came out the next day and get it all fixed up.