Lee's General Landscaping and Yard Clean Up

We are very satisfied with the service provided by Lee's General Landscaping. 5 dudes came to our home, they covered the shrub cut, law reseeding and other thoroughly clean up. I do expect to use their services in future.

For having such a high rating I was very disappointed with their service quality. When I called to get a quote to have my yard aerated, they told me they couldn’t give me one over the phone (even though many other companies show rough quotes online) and that I’d have to wait a week for someone to come look at my yard.

When someone finally did show up, they were very unpleasant - he didn’t even introduce himself and just asked what I needed done (apparently the office didn’t relay what I was calling about?). After looking at my yard for no more than 10 seconds he said it would be $275 to fire up the machine, which is more than twice the cost of other businesses in the area. I told him that was too much for me so he asked what other quotes I had seen, and when I told him he just laughed and walked back to his car without saying another word.

We all could have saved our time if they would just have given a minimum quote over the phone. I can’t comment on the quality of their work, but if you want to deal with people who will treat you poorly and make your life harder then go ahead and choose Lee’s.

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In response to the business's reply:
By no means do I ever set out to defame someone or a business - I always try to give people the benefit of the doubt. But this was one of the most unpleasant interactions I've had with a company that I've contacted to do business with and none of what I said was an exaggeration.
1) There are several other landscaping businesses that list their base quotes upfront on their website, so there is no need to wait to find out about pricing.
2) When I called about a quote, I was told someone had to see my yard in person first. When I asked for a rough estimate, they wouldn't give it to me.
3) The person that came to my house never introduced himself. The first thing he said when I opened the door was "So what do you need done?".
4) I appreciate you wanting to make sure there wasn't any other work I wanted done. But how it was said (no alluding to my aerating request) and the abrupt nature of the question led me to believe the person wasn't aware of what I had called about in the first place.
5) Between contacting other reputable landscapers and finding their pricing online, at least 5 offer the same services for $100-$175 for my yard size. I am glad that you take care of your employees and I understand there are several operating costs, but your quote was double the apparent industry standard.

Extremely happy with the yard maintenance done to the whole of our new house. Trimming, cutting, tidying, removing tree stumps, and much more. The work done was excellent and the cleanup afterwards was impeccable. We’ll have you back soon for new projects.