All reviews for Synapse Construction

I am the Home Owners Association president for a small, 12 unit condominium building on Capitol Hill in Seattle. We worked with Synapse Construction on a comprehensive exterior renovation to address deteriorating stucco siding, failing roof membrane, misc water intrusion issues, and rotten framing. The project’s scope of work included siding replacement, new windows, new doors, new roof, new deck surfaces and railings, and new flashings and wall penetrations. The work also included extensive rot repair and significant re-framing of structural lumber that was discovered to be rotten. The project budget was over one million dollars.

Synapse was an excellent partner throughout the process. Their communication and project management were effective without being cumbersome. The schedule was well maintained during the course of the project. The full extent of rot was unknown prior to starting the project and Synapse did an excellent job of carefully exposing where rot was found, and systematically addressing it. The cost and schedule impacts of unknown rot repair were effectively conveyed back to the HOA so ownership could make timely decisions.

Synapse deployed a high degree of craftsmanship throughout the project. After install, we utilized an independent, third party window testing agency to check for leaks in the new windows. The new windows passed the leak tests with no issue.

Synapse’s cost to complete the project was fair and comparable to or less than similar contractors who bid on the project. Overall, our experience was good and we would recommend Synapse to other condominium buildings that have exterior construction and waterproofing issues.

Great work, easy to communicate, nice outcome.

Great siding company. They work with you every step of the way.

Synapse took on a tricky, messy, small project that others wouldn't touch, and pulled it off perfectly.

Beautiful work siding my new construction house. House is a mix of shou sugi ban, metal, and concrete, and it all came together beautifully. The house looks stunning.

They replaced our leaky single-pane windows with new double-pane windows properly installed without leaks. They worked from the exterior to minimize disruption and did a great job.

Synapse's team was very polite, very hard working, stayed until quite late to finish promptly and made extra sure every aspect was well done, checking in with me early and often. They were very meticulous wih cleanup and protection of adjacent finishes.

Kyle, Konstantine, and his project team resided 2 levels of my contemporary 2009 modern home with Hardie Panel to replace some cedar siding incorrectly and poorly installed by the original contractors. The results were professional with beautiful touch and careful eye for detail.

Everything is done "in-house" ie, his own employees brought the skill to make it happen, except for some waterproofing that we later figured needed to be done to address some incomplete work by the previous contractor, which did impact our planned schedule by an additional 30 days. And he worked very well with the waterproofing contractor: they were able to coordinate seamlessly into the project timeline.

I was taken aback how professional Kyle was throughout the project, and he answered my questions and concerns within 12 hours, and often much sooner (within the hour), even when he was out of town. When we faced a problem, he would let me know asap, then tell me my options, impact to the schedule, impact to cost, and gave me an informal risk analysis if I were to ignore the problem and let him continue as we originally planned.

And there was the issue where my newly installed garage door was accidently dinged during construction. I mentioned I would have been happy if he just popped the ding out, but he went above and beyond and had my garage door panel completely replaced with a new panel. Clearly he didn’t have to do it, but he took all responsibility for it and took the lead in making sure I was absolutely happy and that it wouldn’t happen again. That tells me the kind of true professional Kyle is.

Communication, options, skill, and attention to detail. I have been very happy with the work done, and I currently have plans to use Synapse Construction on a second siding project in the near future.

The Synapse team were great and responsive to the every changing plans of a major remodel. We're very happy with the way our home looks and will enjoy a near maintenance free exterior.

Kyle and his team replaced 1/2 the siding on my 2 year old house - replacing a terrible job done by the builder. They kept the site clean, communicated well, and kept their commitment to finish on time and budget. I can't recommend Synapse more strongly.

Synapse installed a vaprosheild water barrier and all the windows on a new house I had built. The work was done on time, and on budget. I look forward to working with them again.

I just wanted to express my gratitude for the excellent work Synapse did for my siding, window, & waterproof envelope project in Seattle by posting a glowing review. The finished product exceeded my expectations for an attractive looking property. Their crews were a pleasure to work with, through adverse and, frankly, obnoxious conditions. The constant professionalism, attention to detail, overall thoroughness, and willingness to accommodate unusual issues, on the fly, was a sigh of relief. Many companies would have ignored what Synapse proudly and willfully faced head on, and accomplished. I look forward to working with them on the next project!

Extremely happy with our results! We completely redid the exterior of our 3-level home with Hardie plank and corrugated metal, new windows and doors, and moving/rebuilding of the main stairs. Everyone on site and in the office is friendly, professional, and dedicated to quality work and a satisfied customer. Communication was prompt and clear throughout the process from bid to completion. Accurate scheduling, flexible with change orders and rework, and happy to stick it out through the tiniest touch-ups because they truly value the customer. We definitely recommend Synapse to our friends and will plan to use them again for future projects.

Synapse helped me trouble shoot a leak in the corner of my house and did the work to fix the leak. I have worked in the design and construction industry for over 35 years and found Synapse to be exemplary compared to the many other firms I've worked with in terms of service, on time performance, communication and craftsmanship. They were very clear and timely in communicating their findings; they worked closely with me to devise a plan of action; and finished the work in the time frame they established with me. the nature of the work made a hard bid for the work impossible, but their estimate of what they thought the scope and time would entail proved to be quite accurate. They kept the job site neat and orderly and worked diligently and consistently to accomplish the work. I highly recommend Synapse Construction.

I am an architect and builder who recently hired Synapse Construction to complete cedar siding, underlayment, flashings, window, and door installation for a contemporary house in North Seattle. The project proved to be challenging on many levels with some unconventional assemblies, transitions, and detailing. However, Kyle, Ever, and the Synapse Team did a great job tackling the issues and finely crafting the installation. They are knowledgeable, dependable, honest, and effectively communicated throughout the project. They helped guide the project through appropriate detailing and technical challenges while finely crafting a crisp and refined building enclosure. Without hesitation I have the highest recommendation for Synapse Construction.

Synapse did the siding and window installation on a three townhouse building back in 2019. I was very pleased with the service at the time, but even more impressed when I noticed that the hardi trim was bowing out. I hired a carpenter to repair one of them and he pointed out that the fasteners that were used were not the ones recommended. I called Synapse and they came to take a look and clarified that the fasteners that were used were the ones recommended in 2019, but the manufacturer had since changed the spec to require a fastener/screw with a head on it. While Synapse did not have any obligation to come and put additional fasteners with heads on, they did so without charge. I see this kind of response as what true professional companies do and I would recommend Synapse to anyone. I would have recommended them before this problem, but their response to the problem makes them a 10 star company in my experience.

We have worked with Kyle Keever and Synapse through three projects. The first project entailed the replacement of a questionable roof joist. The replacement was painless, and took place on time and on budget. We then brought Synapse back to complete a full re-siding and re-roofing of our four storey home, which included the re-surfacing of over 1,300 sf of flat roof deck. Kyle's bid wasn't the lowest of those we had sourced, but he had done a great job on the joist replacement and he was able to confidently explain the components of his bid. Again, he completed the work on schedule and, this time, slightly under budget. We brought Synapse back a third time to re-floor our main floor (entry, living room, dining room and kitchen) and replace our kitchen counters. This time, we had a deadline: our baby was due in early November and we wanted the work completed in time. He started the work in earnest in early October, and was construction-complete days ahead of schedule. And once again, under budget.

Throughout each project, Kyle and his crews were courteous, respectful and diligent. Although we didn't receive any overt change orders, Kyle was always up front when our material selections or other design choices would result in compromises to cost, schedule or durability. We would bring him back for mid-sized or large projects without hesitation.

We have received exceptional service and results from Synapse, and have actually used them multiple times. My wife and I have hired a variety of contractors over the years. Having gone cheap to high-end, we have a good understanding of what's available in the market. Synapse consistently shows great value and high quality work. There are 3 main areas to note. (1) They are clean, show up in logo shirts so neighbors know who they are, friendly and easy to have at your home. They hire quality people. (2) There is real project management and continual communication, so we felt clear at every step what was happening. Everything is well documented. (3) They have a lot of experience and have been honest when anything is outside of their area of expertise. We would recommend their services.

While working with the Seattle Housing Office, to be able to have my father’s home insulated, we were told we needed to have the siding on the South side of the house replaced before proceeding. After calling from the list of contractors provided by the Housing office, with unsatisfactory results, I was given the name of Synapse Construction, with a very positive recommendation, from our neighbor’s contractor. From our first conversation, with Eddie Tweed, sales consultant, to Ever Hernandez, Sr. Field Manager, throughout the entire process until the end of the project, everything was handled in an extremely professional and timely manner. Julie Miller, Office Manager, made sure our invoice was detailed and promptly available in order to submit to the Housing Office and Jason Meidl, Manager of Human Resources, followed up to make sure the job was completed to our satisfaction. Each individual was a pleasure to talk to and work with and the work done was exceptional. I highly recommend Synapse Construction and will definitely hire them, as needed, in the future.

I've now had the pleasure of using Kyle's crews at Synapse for two projects. The first was a smaller project to repair some siding that the builder on our home incorrectly installed. The Synapse crew worked fast and were very polite and professional and they left the site and the home in great condition! Better than before. The second project was a larger cedar rainscreen project that they installed in several areas around our modern home and it was done so beautifully. The nail lines are perfectly straight and the house looks fantastic!

Overall my experience with Synapse has been very positive. The highlight is the work itself. The small bumps along the way had to do with administration/communication frustrations, but in general I found the team extremely professional and committed to quality work.

I appreciated Kyle the very first time he came to look at the house, when he encouraged me to keep my old growth cedar shingles, explaining that I needed paint but not new siding. I hired Synapse to do some spot repairs. Unfortunately, an hour into the job, it was like a cliché of house construction—they found an unexpected second layer of siding under the shingles, and said they could no longer do the partial repairs without removing everything. So, with the siding gone from one side of my house, I had to decide whether to have the entire thing re-sided after all. The project almost tripled in price and number of weeks. Now, you always wonder when there’s a major switch like this, but I have no reason to mistrust them.

Once I realized they were removing the old siding, it occurred to me it was a great opportunity to do earthquake retrofitting. Synapse worked with me to add in shear panels.

I have nothing but good things to say about the crew itself. The foreman, Darren, was fabulous. He was careful, attentive to detail, reliable, thorough, and a pleasure to work with. Whenever he found something unexpected, or if there were a decision to make, he contacted me. Sometimes I heard him coaching a new guy in training, and he was a great teacher—overseeing everything, precise, kind. It’s clear Synapse takes care with hiring— I found the rest of the crew also knowledgeable and conscientious as well, a pleasure to have around.

Aside from the somewhat shocking expansion of the job, my only less than glowing remarks have to do with communication with the office. There were times in the beginning as I was needing to make decisions that it was hard to get Kyle on the phone. I found the billing system extremely confusing—since there were so many change orders the invoices were especially hard to track. There were some little scheduling changes on the front and back end. From everything I’ve heard about contractors, however, this is normal, or much better than normal, and my experience was far better than most.

The final thing to note is that their recommendation for a roofer was awful. Completely unprofessional, rude, and did poor work. No idea why they work with them, and I hope they have found a better company. It was completely out of sync with everything else I experienced from Synapse.

In sum, I highly recommend Synapse. I believe they do quality work, hire a very well trained and professional staff, and are good people. It’s only been a few months, but so far everything looks great.