Constraction reviews in Spokane Valley, Washington

Had a second septic backup in our bathroom. Josh couldn't find any signs of damage. They were quick to respond, as they did in February of last year.
That time there was significant damage and they helped us deal effectively and directly with our insurance. All their employees were very professional and did great work for us! Highly recommend hiring them!

Mark was the project manager that handled my water mitigation after a busted pipe. He and his team were fantastic! They were always respectful, timely and conscientious. Mark clearly explained everything and helped me through this very stressful process. I highly recommend them!

Imitially, I was told by the fist insurance agent that they would pay Restoration 1 directly. I didn't find out until weeks later that they were sending us a check and we were to pay Restoration 1. So I called the billing department to find out if we needed to pay a late fee as we were coming up on 30 days and the check I was sending would be getting there after 30 days. I talked with Kate, she was very professional and pleasant. I highly recommend this company. We were so impressed from the beginning of the job to the end.

We were concerned about a musty smell in our house and the possibility of microbial mold buildup. Justin came to give us a quote on remediation. He discovered a very small water leak and a small amount of mold. It was such a small job that he told us how we could fix it ourselves and did not charge us anything. Justin is a man of integrity and honesty. We highly recommend him and his company.

Having an issue with my basement pipes was overwhelming and a nightmare!! But The Restoration 1 people have been amazing. Everyone has been so kind and pleasant. Josh, Adam, Jacob, Haiden, Vicky, and more have helped me through it all.

These past few days, the contents team came and cleared out my entire basement. Summer, Chezly, Bryon, and Kolby were so amazing - so kind, so professional - I can’t say enough about how great they were!

Having to have people come into my home and pack up all my personal things that are stored could have felt like a nightmare. But it didn’t and it wasn’t because they were so wonderful!!! I am so grateful!

I can't say enough about how appreciative we are to the team at Restoration 1. It was a Sunday afternoon when we had a catastrophic sewage flood in our basement. One call to Josh and he had a team to our home in less than two hours. Edwar and Victor were compassionate, hard working and very professional and treated all areas of our home with strict sanitation protocol. Josh was very friendly and knowledgeable, and came over right away the next day and helped us open our claim with our homeowners insurance. There's still more work to be done but he's fully explained the process and we look forward to working with the rest of the team as we move forward. I highly recommend Restoration 1. I went from feeling completely overwhelmed to knowing that I was in good hands and I didn't have to do any heavy lifting! Thank you!

Highly recommended company! Josh Harty was great. I had a very slow leak detected by my Leak Bot and he came in with Josh with Anthony Arroyo from Platinum Rooter & Plumbing and scanned entire plumbing system. No leak was found so they are contacting the rep from Leak Bot for me. No charge visit! That’s amazing and very appreciated!

From beginning to end our experience with Restoration 1's crew was detailed, supportive, and with great customer service.
We had a small water pipe break in the wall that we fortunately discovered quickly. After the pipe was repaired Restoration came out and took care of mitigation and demo. We initially met with Josh, who explained everything in great detail about steps to expect, why each step was done, what it will financially look like, how it will work with insurance, and what to expect for a timeline and communication. All this before we signed anything.
Jessica was our project manager, and her communication was outstanding. She fielded a majority of the communication with insurance (per our request), and made a stressful situation so much easier to manage.
The teams she sent out: Austin, Game, Zack, and Jacob, were all fantastic. They're communication via phone and in-person was profession and timely. They all took into great consideration that we have people in the house with lung issues and containment of all the demo work needed to be done with that consideration. They were great with follow-up, making sure we understood timelines and why steps were being done before they were done. On top of the great service, they were all wonderful to talk to and many laughs were had. Another great way to make a stressful situation easier to navigate.

After we had a water leak that soaked through and created a hole in the drywall basement ceiling, Josh reviewed the situation; he felt it was too small of a job to get them involved, although if we wanted that, he would make it happen. The people he recommended did a quick and excellent job. We appreciated Josh's integrity and would definitely reach out to Restoration 1 again when an issue arises!

In the fall, I had a pipe burst and it caused damage to the entry way to my condo. Jason and his team members Restoration 1 came in so quick and were so kind, helpful and communicative of what to expect during this process and next steps. Shout out to Ben who was so kind and quick with taking out the old floor and trim and killed a couple spiders in the process!! I didn’t get a chance to learn all the names of the guys that helped with the wall removal and fans to help dry out the water but they were so professional, kind and worked so quick! And shout out to the packing team because they packed and moved all of my teams beautifully and nothing was damaged in the process! I had the privilege of meeting Kirsten who came in to look at how much dry wall would be needed and get a lay of the land and she communicated everything between Joe and Drue who were the two that helped transform my space to a beautiful, modern, clean, put together space. I could not be more thrilled for how it turned out their work and effort! I cried tears of joy! Please know if I could give every one of you a big hug I absolutely would! Thank you for making this a pain free process as much as possible and taking care of my space and making it the space of my dreams!

My wife Leslie and I would like to give a huge shoutout to the amazing Restoration1 team of Britney, Haiden, Craig, Manos, and Jeremiah for doing an outstanding job! From start to finish, they were professional, efficient, and extremely thorough. They took the time to clearly explain everything to my wife, which truly helped ease her stress and gave her peace of mind.
Thank you all for your hard work we truly appreciate it!
Last but certainly not least, a big shoutout to Nick!!! for quickly sending the team out as soon as I called.

What an incredible company Restoration 1 is. I am so thankful for the services they have given us but even more than that, I am thankful for the friendly and reliable people they have. Tayna, my project manager, is unbelievably dedicated. If she didn't answer my call, she made sure to get in touch same day. Every single worker affiliated with this company needs praised. Taylor, Josh, Ben, Victor, Craig and I believe I am leaving Ben's coworker's name out, were all stellar in their work and communication. This was a huge project that was not expected, so to have a team that is this thorough and efficient is vital. Getting our bathroom back to us was clearly their number one priority. I can't recommend this company enough. If you are ever in a position to need any of the services Restoration 1 offers, do not hesitate to call. You're in great hands. Thank you so much, Tayna and team!

I had inquired their services to take items to the dump for me. They were remarkable! Highly recommend!

They are great source for getting quality building plans. We have received electrical drawings & plumbing drawings from them and they are of excellent quality. Their turn around on projects is top notch. We are used to 1 to 3 weeks turnaround from other clients but with Piland Solutions they did it in two days which was amazing they saved us a lot of headaches with delaying our project 2 months.

I’m a general contractor in Idaho. I have forwarded and recommended him for multiple jobs. He also helped me remodel an old office building. First class professional!

The best remodeling experience I have ever had. High Country installed a new deck and custom patio cover. High Countries work was pure craftsmanship, on time and on budget. Highly recommend High Country to anyone needing top quality remodeling and construction!

We recently worked with Tyson at High Country Custom Homes & Remodeling on our home. He remodeled our kitchen including flooring, cabinets, plumbing, electrical, tile, appliance installation, and some custom millwork. We would highly recommend! He gave us some great ideas when we were brainstorming how we wanted the new kitchen to look. The end result came out even better than we were expecting. The project came in on budget and on time. Tyson provided excellent communication throughout the project and helped us with many small things that came up. He is very professional and trustworthy. The quality of work was excellent. We will definitely be using him again in the future.

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