Constraction reviews in Spokane Valley, Washington

Consistent communication, follow through with requests, and assisted whenever needed. I enjoyed working with Rainbow and will continue to use them in the future!

This company has been very understanding of the issues that we have had with a leak that we thought was a valve, to it being a hole in the pipe coming through the foundation at my mom's home. She was in the hospital when the leak was discovered and Rainbow international has worked with us the whole way through this very rough time. There staff have been very nice and professional to work with, the office staff has been very helpful as well with informing us when things are going to get started.
Thankful for this do to the fact that the only time you meet companies in this field of work is when you're have a really bad day, and they have been very helpful.

Thank you

Amazing! Unfortunately I had two water losses in the last 9 months. After a less than satisfactory experience with a different service company for my first water losses, I went with Rainbow for my second loss and was amazed. I have been in the insurance industry for a long time and they were quick, professional and always available.

I have used Rainbow for a flood in my basement and they were great! They worked with my insurance so that I didn’t need to be the go between which really took the stress out of it for me. They were fast, efficient and professional. I have referred them to my friends and neighbors and I would use them again if a need were to arise.

I have been in the design/build profession for 25 years so I'm very particular about building craftsmanship. Rainbow International not only repaired a leaking roof and the damaged ceiling it left, but their crew and work was outstanding. They arrived the day after I contacted my insurance company and completed the work professionally and 100% to my satisfaction. All the mold and mildew was removed, carpets professionaly cleaned and the ceiling rebuilt even better than before. FANTASTIC work!

I had flood damage in my basement and needed repairs done quickly and efficiently. This company was amazing to work with! From start to finish, their communication was outstanding—they kept me informed every step of the way. The team was professional, knowledgeable, and thorough, ensuring the job was done right. I’m so impressed with their work and would highly recommend them to anyone dealing with flood damage. They truly made a stressful situation much easier to handle.

Great job!. They put on a new roof, repaired water damages, took care of all the details..dealt with insurance!!
Very friendly and never left a mess.
Thanks Rainbow!

I really appreciate the great communication I've had with Ravyn at Rainbow. Thank you so much for your timeliness in always getting back to me and explaining things. It's been a pleasant experience working with Rainbow--thank you. JV

These people are great. They communicate well and know how to traverse through the homeowners insurance process. While my insurance was taking their time, they were on top of them making sure we got what we needed. The bathroom looks better than it did before and will be a great feature when we rent our place out. I will definitly call these folks again especially when it comes to insurance claims.

I am an out of town Landlord, which, as you can imagine can be complicated. My tenant called me regarding Water Damage. Rainbow Restoration works with my insurance company. They handled everything from communicating effectively with the tenant myself and the insurance company. They also took care to recognize an error from a previous vendor and corrected it. Tenants do not like to be bothered. Rainbow was very cognitive,. respectful and expedited completion of this project in a timely manner. James and Rayven also took time to ensure all my questions were answered including photos so I could understand progress and issues.

We had an ice dam with a water leak into the living room. I decided to do something about the damage about 5 months later, my bad. I called Rainbow International of Spokane and had them open the ceiling to check for mold which was present. They did a great job of opening up the ceiling and top of the wall for mold remediation while closing off the rest of the house with a plastic curtain. The house was built in 1985 and didn’t have ice dam protection. When they removed some of the roofing, they found other damage due to water getting under the roofing from further up the roof. They wound up doing a full tear off of the roofing, replacing 16 ea. 4 by 8 foot plywood sheets and the roofing. Rainbow International of Spokane did a wonderful job of repairing our house. They kept the inside clean and dust free. The roofers did a great job of cleaning the ground around the house. They responded quickly and adjusted to the increased work needed to complete the repair. Communication was great, we always knew what was happening. I would use them again and strongly recommend Rainbow International of Spokane for your water damage repair needs.

It has been a pleasure to deal with Rainbow and the people that work there. The water was flying into my laundry room & they were there within 20min.
They took care of every detail of our transaction together.
I lost my washing machine & dryer in the flood. They even took my laundry.
I received it back washed & folded.
They did all this work in a very timely manor.
Down to one barhroom is difficult at our house. I think they realized this & got the work done promptly.
The girls in the office kept me informed as the work progressed to the end. Lots of communication.
I would recommend them in any situation regarding restoration.
Thank you,
Tammu

They took care of my home like it was their own! The attention to detail, partnered with amazing staff makes this one of the top construction companies in the area.

Watched one of their repairman/drivers blow through a stop sign. If they don’t pay attention to basic things like stop signs I can only imagine what they do in someone’s house. After reading reviews it’s apparent their ability to follow rules/deals/directions is lacking.

The entire Blue Wave team are high quality individuals who deliver high quality work. No matter the project scope, I recommend reaching out given their ability to find unique solutions to any project.

They screwed up my floors multiple times and never owned up to it. Wood floors curled instantly after installed the second time and sank into the floor the first time because it was very uneven under the flooring.
Terrible company. The person in charge (Robert) lies and even with a bad review from the floor inspector he still says it’s because of where my condo was located and was not his fault.

Russell approached me and said if I let his company do the water restoration job on my house instead of another company that had already started that he would give me 20% of what the insurance paid him. Instead, he aksed me to pay for a new furance, (that insurance had already paid him for) and some clean up costs because he was waiting for the insurance to send him the final settlement check> not only did he not pay me the 20% commission he promised, he never paid me back for the costs he had my pay for him, well over $6000. Please notice how many Google reviews I submit vs everyone else on here.

Blue Wave came and did some exterior work on a house I bought as an investment. They're fast, easy to work with, and their prices are great. I shopped around and they came in with the most work for the best price.

What a wonderful experience finally. We were involved with a kitchen Remodle this last fall. Nick was great at scheduling the different subs plumber electrician etc, was great to see a project professionally organized. And the finished product was flawless nice job guys. I’d refer them any day for a Remodle.

I've never taken the time to write a bad review about a company before now. The reviews for Bluewave say it all. Very risky doing any business with this company. I hired them to do some work last month in Spokane and then it was clear the complaints and reviews were very accurate from other customer complaints. Look elsewhere for a reputable contractor.

Blue wave did some work for us and it’s taking me almost a year to emotionally detach to be able to write this review.

I wouldn’t trust all of the five star reviews on here to be authentic from actual customers.

What you get from Russell is good sounding promises without delivery. Things will get stringed along until you realize nothing is gonna get done in time and the work is questionable.

Restoration one clean up our toilet leak in a week. The same day they started, I contacted Russell. This was June 7th. A two week estimate was given to me for the completion of bathroom remodel but ended up a month later with little to show for and $5000 later. Lots of details are left out but here’s the brief timeline that went way longer than we expected.

Jun 7. said the bid will be completed and sent out to insurance 'tomorrow.

Jun 8th, 10, and 12: We talked on all of these days.

June 12 I checked in. The bid still not sent out.

June 15 bid were finally sent out.

June 16 I inquired when the project can get started, you said in a couple of weeks.
-This is a different agreement than what we spoke about on Jun 7th.

Jun 22, insurance approved. Bathtub with bought by me. He told me the plumber was coming out the next day

Jun 24-29 Russell and his team plus the plumber did not complete setting the tub correctly.

We had a baby in the meantime.

June 29, canceled project. I asked for itemized receipt and ended up not refunding us for the little work that was done.

We had another plumber come and assess.
-tub was not leveled
-drywall was cut improperly and did not allow adequate room for the tub to be set.
-no mortar was placed underneath the tub so there was a lot of give when stepping in the tub.
-pee trap was not done as previously noted.
-Valves previously said that it was replaced was done with improper material with plastic valves.
-tub was cracked with a screw hole when previous plumber setted it.