All reviews for Air Control Heating and Electric, Inc

Wow, thank you Doug for coming out and repairing our Air Conditioner. Doug was prompt and courteous. He made sure we knew everything that needed to be done to get us back up and cool again. Pricing was as it was estimated and less than what I expected. Ditto's will definitely be calling Air Control again. You All Rock THANK YOU!

I used Air Control to put in my new furnace and I love it. From my first phone call I felt I received exceptional service. These guys helped me pick the best furnace for my home, and the installers where wonderful. A must use company!

Awesome repair service! The entire process took about 1/2 hour to 45 minutes and I had power again! I had a different contractor do an estimate and he was ridiculously quoting thousands of dollars worth of work. Chris Nichols/Air Control Spokane saved me a lot of money and a huge headache! I would highly recommend this company!

We had a very difficult job at our home, and we were trying to get closed on a real estate transaction. It was extremely time sensitive, and Air Control Heating and Electric saved the day! They really pushed their schedule to fit us in and were also very affordable, even under the rushed circumstances. We appreciate their professionalism and expertise!

I want to say that Chris and Eric were outstanding in upgrading my electrical panel. They were very knowledgeable and efficient in completing the job in a short amount of time. Air Control was very reasonable in thier bids and didn't add on any unexpected charges. Both myself and my wife were very happy with them and will be calling them in the future for any other electicals jobs we might have.

I’m so glad I chose Bill’s to get involved with my new house build. They know what there doing, solving pipe routing and venting issues in my rather complicated build with ease and a smile. A year after moving in I had a mechanical issue with one of the gas fireplaces they installed. They came out 24 hrs after I called to correct the problem.

Talked to Rolland at the fair about getting a mini split. After getting quotes from a few other hvac guys we decided on air control.
Great service two guys showed up to install and one electrician to hook it up. Did a great job. Will definitely use them if needed again

Thank you, Air Control, for literally coming to our rescue last week. Having the old furnace give-out the weekend before Thanksgiving was a crisis, to say the very least. Shivering through the weekend taught us great gratitude for this comfort-generating machine that purrs away quietly in the basement, keeping us cozy and warm.

Gary was wonderful in explaining our options to my wife. I was working the day he came, which left her alone in having to make the decisions about the details. His clear explanations made the task much less intimidating and helped her to feel confident about the final choices.

A hearty thank you is warranted for your special effort expedite the work and to get the job scheduled for just two days later: THE DAY BEFORE THANKSGIVING. I was amazed you could make this happen in such short order. Also, it was most kind of you to provide space heaters for us to use in the meantime.

Matt and your crew on installation day were amazing. We just got out of their way so they could do what they do best. Incredibly, they were in and out in just seven hours. In that short time they were able to tear out the old furnace and install the new one, as well as install central air conditioning for next summer. They were courteous and professional. I feel the quality of their work was evidenced just this morning by the inspection performed by a representative of Spokane County. He was in and out in less than twenty minutes.

Our house is warm and cozy again. Thanks to your prompt and diligent crew, we were able to enjoy that warmth on Thanksgiving Day. I feel this was truly above and beyond the call.

Hats off to your great organization. I will not hesitate to warmly recommend you to friends and family.

With Sincere Gratitude,

Jason Harward

I can't say enough about Chris at Air Control Heating & Electric. He was here when he said he was going to be and called in advance if there was going to be a delay. He was able to get his work done while working around other contractors. He offered some alternate ideas on how we could get what we wanted accomplished during our home remodel and he did all of this a what we thought to be a very reasonable price. When you find a contractor like this, stick with them.

Air Control Heating and Electric replaced both a furnace and an air conditioner in our home in the last 2 years and did a professional job on both installs. They especially had to be creative on our furnace install that was done in a tight area. They were forward thinking enough on the furnace install to suggest a new improved air conditioning coil set be installed with the furnace for a future air conditioning replacement. Sure enough the air conditioner required replacement within 9 months and that installation went smoother with the preinstalled air conditioning coils in the furnace. We are now enjoying improved heating and cooling consistency within our home with the new American Standard system that includes a variable speed fan, which works great in providing consistent flow into our upper floor, which we did not have previously. The new high efficiency equipment install delivers greater year around comfort in our home with slightly lower utility bills.

I normally don't write reviews unless the product or service is exceptionally good or bad. I decided to replace my 1993 Goodman furnace even though it was running fine but a little noisy. I figured it would probably go out soon and I also wanted to upgrade to add an UV air scrubber. I received several bids and decided to award the work to Air Control Heating mainly due to the sincerity of Chris Smallwood, their representative and the reasonable price. It was clear that Chris would closely supervise the installation crew and ensure proper installation. In fact, due to all factors I also later decided to replace the old air conditioner with a Daikin FIT system also. The new air conditioner is so much quieter than our old system as is the furnace fan. I also love the variable speed fan. The installation crew was right on time and efficiently installed all of the equipment. The crew was very friendly and courteous. All of the equipment is working efficiently and our new UV Air Scrubber works perfectly. They left the area completely clean. We were also happy with the cost. In fact, Air Control's bid was over $1, 600 lower than another bid for the same equipment (same model and brand) from another area HVAC vendor. We also received a free smart thermostat and a $750 rebate from Daikin. We were very happy with Air Control and recommend them highly to anyone.

We just had a service call today from Melvin, and we were thoroughly impressed. Melvin is very polite and efficient. I don't normally post reviews, but in consideration of how talking to Melvin felt more like a friend than your regular handyman, I was most impressed. Thank you for being such a good person as well as doing your job top-notch!

Update: The service tech Doug has been great through this process, I will say that. It has since been fixed and working properly. THANK YOU!
The single zone unit that they put in through SNAP hasn't worked properly since the 2nd month after it was installed. I have gotten nothing but the run around from them since they "ordered" the sensor it needs to blowhot air. I have went through this whole winter having to use a space heater to heat my top level of my split level home. After 3 weeks of calling them and being told once they heard back from their service tech they would call me back. Never hear from them I have to keep calling them. Now being told it's on back order, so no telling when they will have it fixed. They say they haven't heard from their service tech in 2 weeks, doesn't sound right.

I'm sure there are tons of requests for air conditioning installation at the beginning of the summer, but Air Control was able to schedule us just two weeks after our quote. Their installation crew was prompt and very professional, and was done with the install by early afternoon. I would use Air Control again!

Gary Hassler at Air control is top notch !
I highly recommend this company they are very professional and friendly! My home had never had a furnace only old baseboard heaters the team at air control did a wonderful job designing the ductwork that needed to be added so that it didn't damage my home ! The installation was fast and they worked with my schedule! I had three other estimates from other companies and Gary was able to beat them all with providing me a top-of-the-line furnace. As a single mom it meant a lot to me to know I had someone I could completely trust that would not do wrong by me ! Also Angel assisted me with all the paper work
For my Avista rebate. They are all wonderful honest people at Air control!

This is actually Brenda's husband, Lamont Worden, and I wanted to report the VERY POSITIVE experience we had over the past couple of days,
dealing with Air Control. I called their office on Thursday and by the following day, they had dispatched Don to our home. Don came at the expected time and called before his arrival. He was not only very knowledgeable and professional, but he was also kind enough to allow us to observe him while he did his diagnostic evaluation of our problem and then he took the time to explain the situation to us in a manner that we could understand and appreciate. We were VERY IMPRESSED with Don, as a great representative of his company, and we will absolutely trust Air Control with our furnace, heat pump, and air conditioning concerns in the future.

An experienced electrical department that is very well priced and cares about their trade & customers!

Max & Chris from the Electrical department were beyond amazing and helpful in our situation. We had a lose of power over the weekend and Max got us set up with an appointment Monday morning to get us fully operational again. Chris, our tech, was extremely knowledgable, helpful, and very professional. He not only identified and fixed our problem, he made sure the home electrical was safe and left our home better than before, fixing several other issues discovered during the visit.

These guys are in my phone book and have proven to be our goto for electrical issues. They are showed promptness, professionalism, and cared about the work they are doing. The prices are very reasonable for the knowledge and service delivered. I will definitely be a repeat customer!

Thank you from my whole family for the help!

I have an older farmhouse that was built around 1890. It did not have central heat or air, so I decided to have a system installed. I had several companies out to provide bids, but they all told me that it could not be done with one unit. They told me that because of the way the house was constructed, I had to have 2 separate units with two thermostats, in order for all of the rooms in the house to be provided with central heat and air conditioning. Max Johnston from Air Control came out and engineered a really great heating and air-conditioning system with a heat pump and he engineered it with just one unit. This was a few years ago, and I am still really delighted with it. The heat pump saves a ton of money and the unit is really powerful. It stays cool in the summer and warm in the winter. Since then, I have had routine maintenance and the crew at Air Control is professional, competent and thorough. I would very highly recommend them.

My home warranty through American Home Shield called out Doug from Air Control Heating and Electric, and I could not have been more impressed. Doug was as Friendly and Professional as he was Competent and Efficient. Doug was very friendly, not condescending about explaining his work, but never let the conversation slow his work. He stepped out of his van, and was trouble shooting within a minute, and very efficiently eliminated a whole series of possible problems until he identified the issue, and then quickly made the repair.
I would absolutely recommend Doug for any AC service. In fact, I plan to call Air Control back and ask for Doug to do some additional (non-home warranty) work.

The snow was falling and the landlord was reluctant to send a repair person out to fix the forced air heating system in the house, but they did offer a space heater for a 1400 ft house on a Friday night and then someone would be out on Monday. The staff at air control helped me understand my options and we're very thorough and great to work with. A couple hours later there was heat back in the house. thank you very much. Dan

Our AC decided to act up during the hottest week recorded. We contacted Air Control and were able to get a same day appointment. Mike came out and was able to get the problem fixed in under an hour and it's now running better than it ever has. Very satisfied with the service and I highly recommend them to anyone looking for service on their AC.