Reviews of local pros in Spokane Valley, Washington

We were very pleased to have Dan come out and check our unit. Very nice and enjoyable man. Our unit needs some parts so hopefully he’s on the crew to get it up and going!
Update…Ray came out the following day and got everything running like new. We’re so glad to have found this company!
Update on an update…our unit started having issues again at no fault to the previous technicians. Eric came out and discovered where the problem is coming from. It’s going to be a new part or a new unit but either way, we’ll be in good hands with this company.
Last update because Hurliman’s is such a great company! We ended up purchasing a new mini split. Talon, Blake, and Ely spent a hot day installing it and we get to reap the benefits. We highly recommend using this company!!!

Had them do a diagnostic for an old gas fireplace that had a bit of a mystery natural gas smell. Alec came out and was able to diagnose the issue (leaking control valve) in about 15 minutes and quickly worked up a quote for repair as well as offered to make an appointment to get a full fireplace replacement estimate. He was also very friendly and helpful along the way. Definitely worth the cost to have a pro come out and take a look instead of trying to DIY.

John D with Hurliman Heating & AC was extremely helpful with the furnace inspection explaining what he was doing and any suggestions on how to keep the furnace in good running order. He also was very knowledgeable about the equipment upgrades I was interested in finding out more. options, etc. He had very good manners and was really fun to talk with.

Grayson, came promptly at 8:30 and got right to work replacing part ordered. He was friendly and knowledgeable about the part replaced and what it is for as I asked for information. Happy to see Hurliman HVAC hiring young adults to grow their service industry in Spokane. I’d love to learn more about how Hurliman is supporting the Trades within your industry.
***** for Grayson Danekas!

Paul was great - he got our humidifier working very quickly. He was very friendly, and explained the source of the issue. We called in on Friday and the entire issue was resolved before noon on Monday. Overall great service.

We had an issue with our boiler and needed someone out quickly — Jason Gamache arrived the same day and was incredibly prompt and professional. The repair itself ended up being a simple fix, but he took the time to clearly explain what was going on, made sure the system was running correctly, and even shared helpful, inexpensive preventative maintenance tips to help our company prepare and avoid future issues. Excellent service from start to finish. Highly recommend Jason!

Matthew D was great. He was very professional and friendly. He knew exactly what he was doing and explained everything to us in detail. Would highly recommend!

Jake Rodgers was the tech who came to inspect the furnace todav. He was awesome and very knowledgeable. Explained how the svstem works and what issues I currentlv have and what issues I could have have soon due to the age of the furnace. Recommended steps I could take to monitor the system and preventive maintenance to keep things safe and operational. Would definitely recommend for any furnace or HVAC work.

I was very pleased with the outstanding service provided by technician “ERIC” today! ERIC arrived on time, was very professional, polite & friendly. ERIC explained his findings with me & was more than happy to email me the receipt along with the attached photo. I found ERIC to be very interested in the customer's satisfaction, as well as Hurliman’s does as a company!
THANK YOU ERIC!

James came out as part of the Home Depot heating diagnostic deal. He was very knowledgeable, kind, and professional. Was given information on Hurliman’s Healthy Home Club, and only felt a step above zero pressure to sign up today. Will consider everything he shared and am grateful to have comprehensive information to make an informed decision.

Ray was very professional and very thorough. He took time to explain all of his findings from his diagnostics and let us know how they relate to the problems we were experiencing with our furnace. Very timely as well. We will definitely use his services again. Highly recommended!

Eric E was polite, personable and expedient. However, we were scheduled for a 4-hour window, and he wasn’t able to get there until 30 minutes after that period. Recommend the scheduler allot more time for their technicians so we can more accurately plan around this service.

Also want to be clear that the most accurate selection I could use was “HVAC system maintenance”, but it was just furnace servicing that we scheduled through Home Depot.

Update: Our furnace stopped working about 5 days after our servicing, and threw fault code 31 (high pressure). We called back and they sent technician Grayson - but it started working again about an hour after he got here (approx 20 hours down). After troubleshooting several things over an hour or so, he determined that some water may have gotten into the pressure switches and possibly caused them to read high pressure. He charged us $0 since it was considered a warranty issue due to the servicing last week. Not really sure what to make of this, but appreciate his diligence and the fact that we weren’t charged. My star review remains the same (3 stars - for what it’s worth, Grayson arrived with about 40 minutes left in his time window, and left about 20 minutes after the window closed)

My first experience was with Jessica who answered the phone. She was extremely professional and patient with me, and super helpful. I thought there might be a problem and wanted to get it solved while I was here visiting. She made sure I had the appropriate tech for my peace of mind, she sure was right on! Then today when Anthony arrived he was the best professional worker I’ve ever dealt with. Helpful, not rushed, wanted to answer all questions from my daughter and myself. Made sure we were completely satisfied before he left. He checked everything and replaced the thermostat that I thought was failing. I’d give more stars than 5, if I could.

Courteous, attentive, and he listened. He explained himself.and what he was doing. Dan did a great job of showing his intern what he was doing and why, as a retired teacher, that was well done. Good job. Thank you. Patick. They just installed a 3 zone mininsplit carrier system. They went the extra mile to listen and accomplish the job. Thanks you Alexis.

Dan was great. Buy him a great lunch.

Another review 12/24- Joe was phenomenal to work with. Took the time to show what was wrong with our furnace. Took out time on Christmas Eve to talk with our home warranty insurance provider. Made the process seamless. Great guy.

Raymond was very courteous and knowledgeable. He explained what he was doing at each step and was a pleasant. I will recommend him to all of my friends and family! It was great to see a young man doing what he loves, he will be be a great asset for many to come. Thank you very much.

Very poor customer service. We asked for a bid. No follow up, when called got answering service. They no showed for two appointments. This was all at the beginning when we were trying to order a new furnace.
We got the sense they may be very short staffed. We ended up going w another company.

Ray was great!! Very polite and informative. Took time to explain and was great with my dogs. Personality goes a long way in the service providers industry! Hurliman is lucky to have him!!

Just had Ray service our furnace. He was quick, clean, polite, and full of helpful information. Easy to schedule, great communication, fair prices. I will definitely be calling these guys again! Thank you!

Blake and his team were thoroughly professional, polite, and efficient. They installed a new A/C and two new ducts for the heating/cooling system in less than five hours. They left the place clean and tidy inside and out. A pleasant experience in all ways.

Anthony came to our home for repair- system was dead. Josh and Eric came out just a couple days later and installed our new Trane heat pump and furnace. All the service folk were friendly, hard working and kind. What a great staff.