Reviews of local pros in Spokane Valley, Washington

I have been a client for 2 years and have NOT regretted moving to their service! They are efficient, thorough and always willing to help me with making my lawn look its best! I have used, TrueGreen and Living Water in recent years. They both were "ok" however, I always had some sort of issue. Lawn Doctor NO issues.

So far I have been impressed with Lawn Doctor of Spokane. I spoke to Ken last Friday who provided me with a ton of advice for my lawn prior to any payment. Nathaniel just came by today for the first treatment and he also provided pointers on watering and overall lawn care. So far so good! 5 STARS..

Nathan, with Lawn Doctor, came by our house this morning for another fertilizer application. He let me know the fertilizer mix and what he wanted to accomplish.
Nathan is an excellent technician. He is not only knowledgeable but very friendly. We also talked about watering schedules as we move into warmer summer days. I’m impressed that he goes about his work as if it were his lawn!

Lawn Doctor is priced right with “top flight” technicians. Our lawn looks great!

10 out 10 would recommend using this lawn care team! I have been using them for my lawn care needs for 2 years now and it has made a big difference from when we started. They are honest, and helpful not just trying to sell you products or services you don't need. They have easy payment plans so that it's very simple to budget with no surprise hidden fees.

Have had these folks now for 3 years couldn't be happier. The grandson referred me to them, being in the business himself. They are the best for the buck!! Their lawns are always WEEDLESS AND GREEN!! First picture needed to be mowed second picture first mow of the season! Love it so cushy and soft!

Zak & Colby always show up bright and early and are extremely quick and quiet. They always make sure to latch the gate when exiting our backyard and leave our doggies treats on the front door. Thanks, guys. We appreciate you! Our lawn is GORGEOUS!

Lawn Doctor performed an aeration and overseeding service I never requested, never approved, and never confirmed — then blamed me for not canceling something I never agreed to. They refused to correct my bill and have since ghosted me. It’s a shady and dishonest way to do business, plain and simple.

They texted me several times asking when I wanted the fall aeration and when my sprinklers were marked. I never marked my sprinklers and never agreed to the service; therefore, I never responded saying I was ready. I even asked if this was an add-on service and never agreed to it or confirmed I wanted it — because I didn’t. Despite that, they showed up and did the service anyway. They didn’t move the swingset or trampoline, leaving about a third of my backyard untouched, and they aerated right over unmarked sprinklers that could have been damaged.

When I texted to dispute the charge, they insisted it was my fault for not canceling — even though I never scheduled it in the first place. Almost three weeks later, the owner left a voicemail saying he would fix the bill “to keep me as a customer,” but he still has not corrected the bill, and they have since stopped responding. The charge remains due. That’s not just bad service — it’s unethical business practice.

Their regular lawn care is fine, but performing unapproved work, risking damage to customer sprinklers, refusing to fix a clear billing error due to unapproved services, and ghosting the customer crosses the line. Based on other reviews, this appears to be a behavioral pattern when customers have disputes — not an isolated issue. I strongly urge potential customers to read their negative reviews and see for themselves how this company operates. Look at their BBB rating as well.

I am not one who typically writes bad reviews about a company but felt this was needed as a warning to other people who are potentially thinking about using their service.

Lawn Doctor hit our building with their mowers in several areas causing damage to our siding (see photos). I called the office and they gave me the owners number who assured me they would make it right. I offered to meet him so he could inspect it and he said he was to busy and asked that I send him pictures which I did. Following that interaction I called him numerous times and emailed him repeatedly of which very few were returned. When he would return my messages he always put me off as being to busy but always assured me he would do what's right. In the meantime I got a quote from a siding company on what would be the cheapest and easiest way to fix the problem. I was not looking for an upgrade or a new siding job, just a fix to bring it back to what it was prior to them damaging it. I learned way more about the siding on my building than I ever wanted to and did the leg work he really should have been doing just to try and help things along.

Finally, at the end of the mowing season, the owner reached out and said his guy did not do the damage and they would not be fixing it. Mind you, he has never even inspected the damage which I tried to do with him multiple times.

So, in conclusion, while their prices are below average please know you get what you pay for. Their quality is below average (which I didn't even go into but will put a few photos up) and will cause thousands of dollars in damage to which they will be unresponsive and finally when the season is over refuse to do what's right.

If you choose to use their service.....YOU HAVE BEEN WARNED!!!

We have had Lawn Doctor for several years now. They are no nonsense with text information confirming if upcoming service is alright with the home owners. They are always consistent and thorough. Speaking with the office staff is always a delight...very professional and kind. We have no plans of changing to another company. We have had other companies...big names...and they do not compare.

Quick and easy to get in out

Yes i will would like. Wal-Mart

Wish I could give a 0 star! Bought 2 bags of organic dirt for my pots and it had bugs & wood chip's inside, plus the dirt wasn't able to keep moisture like it says... worst buy ever and the one person I got to finally help me didn't know a thing about gardening, took 10mins to find someone. Plants are over watered too. Buy at a real Garden Center may be pricey but at least you get what you pay for unlike this place. BTW your workers inside the store need to take the hose and clean themselves! smells like s*** in the store it's self.

From the initial quote through the completion of the project everything was perfect.

Great work ethic no drama!! Professional and fair with their quotes!!

Timely, friendly, charged what he said it would be, and took on a smaller job that others wouldn't.
Thank you!!!

Chad is the man! Amazing response time and awesome prices!!

They did a great job for us. They were professional, courteous and quick.

Very professional and skilled. Got two jobs permitted and inspected in adding sewer and a waterline to our newly built AUD!!’

It’s always a pleasure working with Chad and his team. Highly recommend!

I still can't believe I found these guys! On time, fast and thorough with impeccable quality of work.

Called for some junk remove that needed to happen last minute, and they were able to squeeze me in. They did a phenomenal job getting everything moved, even when they needed to remove a door to do so. Can’t recommend Junk Grunts enough!