Rescue Restoration Inc

If you’re looking for a contractor who treats your home insurance claim like a ten-year retirement hobby, Bob is your man. At 71, he isn't just 'old school'—he’s operating on a schedule dictated by the Gunsmoke rerun lineup.

Hiring Rescue Restoration isn't a renovation; it’s a lifestyle change. Expect him to be there so long you’ll basically have a new grandfather who never leaves. He’s a decent mechanic, but his carpentry operates on a geological timescale. He’ll take weeks to pull up a scrap of carpet, then spend three days obsessively folding the old plastic wrap and re-bagging the trash like it’s a family heirloom. I’ve seen more urgency from a turtle in a school zone.

Beyond the glacial pace, the 'inspections' are a joke. I watched him miss glaring mold and airflow issues at an apartment on the South Hill because he couldn't be bothered to check if the bathroom fans were actually pulling air. When the owners called him out on it, he got defensive. Apparently, making sure a 50 CFM fan works is too much to ask when you’re busy spending four days painting a single basement lid.

He recently did a job for a local judge that went so sideways it’s a miracle he isn't in a deposition, but he probably wouldn’t make it to the courthouse until the next decade anyway. If you want to actually live in your house again this century—and you want it to be mold-free—find someone who doesn't treat a ten-minute task like a multi-generational archaeological dig.

UPDATE (Response to Owner):

Bob, calling this 'lies' while you’re currently in your third week of re-bagging trash is a bold move. The only 'standard' I couldn't meet was watching a contractor struggle to identify a primary load-bearing member on a job site.

I didn't 'quit'; I performed an emergency exit from a situation that has clearly become a geriatric decline. You talk about 'standards,' but I watched you stare at a structural framing plan like it was written in code—completely unable to identify where the point loads and bearing headers were specified. When a subcontractor has to explain load path continuity to the GC because they can’t decipher a basic architectural schedule, it isn’t an employment issue—it’s a public safety issue.

I’m sorry I couldn't meet the 'standard' of watching you obsessively fold plastic wrap while the project moved at a geological pace. You are a liability to the structural integrity of your clients' homes. Good luck with the South Hill job; maybe try turning the fans on this time to see if they move air, though at this point, I’m not sure you’d even recognize a mechanical specification if it was handed to you.

while it's been a bit since Rescue Restoration literally rescued us, I'm finally getting around to singing their praises.

we came home to our laundry room flooding. we quickly called RR (the one place our friends kept pointing us to for an emergency like this) and thankfully they were able to send someone within hours to help us figure out what happened. it was a relatively easy fix (washer was leaking due to old connections), but it still made a mess.

Bob and his assistant got everything cleaned up, demo'ed the flooring and made sure things were set up for drying. in the next couple of days, we had steady communication with Robin to figure out next steps. we didn't end up involving insurance, but Robin was ready to get them included for us if need be.

in the end, the value of our experience far exceeded the bill. the attention to detail, the expediency with which they were on site and the sheer volume of knowledge Bob, Robin & their team have in their little finger created an environment of calm and competency.

if you find your home in need of being rescued, I could not encourage you more to reach out to Rescue Restoration!

We had an excellent experience having Rescue Restoration fix the extensive storm related damage of our porch and carport. I appreciated their integrity at every turn, as well as their excellent work. They cleaned up each day (very important to me) and completed the project as they had promised. We highly recommend Rescue Restoration to anyone who wants top quality work done on their home!