Roofing & Gutters reviews in Spokane, Washington

I highly recommend Perrenoud Roofing. They replaced plywood sheeting that had some moisture damage, replaced a skylight window, and also reroofed our small garden shed to match the main house in 2 days. The whole experience from the bidding and explaining done by Keven Edwards to the work crew and clean up was 5 star work.

Our 20 year old roof suffered damage after a wind storm and needed to be replaced. I though we would have to pay for it, but after talking to Kevin, he said our insurance should cover most of it. Kevin meet with the insurance adjuster and it was covered in full minus our deductible. Kevin is great at communicating and explaining the process. The crew removing and installing did a great job. They had to work in freezing weather but got the job done before the snow fell. I would highly recommend Perrenound roofing for all your roofing needs.

Keven Edwards was amazing as he came promptly to check out our roofing need, and communicated well by email and text, always responsive to our questions or concerns. We would highly recommend him as our advocate, even helping give suggestions for other hail damage needs, including garage door replacement.

If I can give minus five stars I would. Very very disappointing. I ask them to repair my deck roof leak especially at the joint with the house main roof. I paid $3600 for repair with 10 yrs warranty.
They were back within days for same leak. The junction continue to leak and the company made several attempts and failed. They end up made temporary repair by laying temporary tarp and that stops the leak and advised me for whole house roof replacement or spend another $3600 to stop the leak. In the mean time I try contact another roof company to look at the situations they gave me estimate $700 to repair. They remove the tarp and spend 3 hrs and the leak has stopped ln just one trip. I feel I have been taken all these time. I think they owe me some refund for their mistake. The company had contacted me about the survey trying to clarify matters. I was told They may refund me some money. I expect them to do that. If they don't I will consult my attorney and contact local BBB here in Spokane. Here is my advise to all of you get at least 3 estimates and never ever trust one company.

Perrenoud was great to work with, and did a fabulous job on our roof, garage doors, and gutters. Keven was very attentive and answered all our questions. Steve did a great job with our garage doors and we couldn’t be happier with the job. Steve and Amy W.

After interviewing several Spokane area roofing companies, we choose Perrenoud Roofing to repair windstorm damage to our new home. They were very easy to work with from the start. In addition, they worked directly with our insurance company. They charged exactly what they quoted us, no surprises. We will definitely use them for any future work on our house!

Perrenoud recently finished work on my second contract with them and from start to finish - estimate to site clean-up, they continue to meet the highest expectations for professionalism, excellence and courtesy on the job. Their installer went above and beyond for us in making a temporary repair before even starting the job. Highly recommended.

We had an great experience with Perrenoud Roofing. The sales associate Keven was prompt and friendly. The job was done exactly according to the specs in two days and they left everything clean. Best part was that they even got us moved up on the schedule.

Great service from Keven. Courteous, hardworking, and efficient crew. I liked the fact the the field supervisor stopped by periodically to inspect and monitor the job. The two best parts of the whole job was a non-leaking roof and no left over nails in the driveway for my tires to find. Could not be happier with my roof and the service from Perrenoud.

Thanks guys, Rob

We are exceptionally impressed with Perrenoud Roofing. They were very prompt in responding to our query about our roof. We set up an appointment to have it looked at and Joe Gipson (their sales manager) showed up on time. And, much to our delight, Joe said that the roof (shingles) were in great shape! Instead of trying to sell us what wasn’t needed, Joe let us know that the only things that would benefit by being replaced were our vents (which we suspect since the old plastic covers are cracked!). It’s great to deal with a company that values customer service and deals with integrity. Outstanding!

Very disappointing service. I have a simple repair to my roof they have made at least 8 trips to fix it. They could not and at the end they charge me more money and still did not fix it. It is also my mistake not checking and get more estimate because I trust them. The took advantage of my trust. Do not use their services. Get at least 3-4 bits. These days you just cannot trust people based of faith value. I hire a very small company they make one trip and fix the leak and I only pay them $700 compare to this company charging me several thousands more. If I can give them minus stars I will. They also talking me into new roof even though there is nothing wrong with mine. The estimate is about 35 % more than competitors. I still have my old roof that will last about 8 yrs more.
I am glad I found new company to deal with. So folks do your research
get at least 3 estimates. I intend to report this matter to our local BBB

I can't thank you enough for your time and patience!! We called for a quote and Keven came out to check out our roof. We had damage from a storm and several places on our roof were missing. Keven took the initiative to meet our insurance adjuster at our house, go over the damage and agree on a price RIGHT THEN! We didn't have to do a thing! I have never had this level of service! The crew came out, replaced the roof in record time and CLEANED UP!!! There was no debris, trash or any sign that they had been there - except a beautiful roof! From start to finish - we were treated great! Then - because my husband is a veteran - we got a gift card from the manufacturer!! Thank you Keven and crew!

The roofing crew was wonderful. They were very conscientious and meticulous about their work, thoroughly answering any questions I had about the process. They showed up every day at the time they said they would, worked very hard and put in long hours to get the job completed in a timely manner. After completion they did a thorough clean up of the area. Prior to the contract being signed Joe, the sales manager, discussed the materials we decided to use and made sure I understood the process of getting a new roof. He's a great salesman! Thank you Perrenoud Roofing for a job well done.

Initially we contacted Perrenoud Roofing (Nathan) to discuss repair options for our 25 year old shingle roof and aluminum awning. Nathan was very thorough in giving us options to consider; repair work versus a new roof and proper flashing for our awning. We opted for the new roof which looks awesome and the metal work done by his crew is perfect. Work was done in a couple days, nothing left behind, excellent job.

My wife and I were disappointed with the roofing and gutters installed. After reroof done the vent above stove had nails and sawdust that reached to the stove plus when wind blew a loud sound came from vent. The second person to look at the problem said first thing”we didn’t do this. It is not our responsibility “ They tried fixing it to no success until they replace vent. Then gutters were installed. First wind it sounded like helicopter over our house, it was gutter vibration, luckily an easy fix.they did not tell us to repaint under gutter- paint unknowingly peeled. Their response I should have known that- it wasn’t their job to tell us that. I refused to pay until job done because they wanted payment before items fixed. Also there was a lot of sawdust in garage. What else? Today I was told flashing installed wrong, so have to fix it. A one rating is not appropriate- zero is more like it.

From Douglas Weeks and Nina Marie Altman:
We want to thank the entire Perrenoud team, Keven, Nate S. Greg and especially Fidel and Jesus Manuel for a superb roofing installation. They hit all the marks - safety, customer service, attention to detail, craftsmanship and clean-up. Fidel and Jesus Manual are to be highly commended on their safe practices and quality workmanship. We are proud to be owners of a home that now has a Perrenoud roof. Thank you all so much.

Gratefully,
Nina and Douglas
Woodland Ridge

I had them come out to do an assessment of our roof. Tyler came out and said that the roof looks good and should be able to get a few more years out of it.

It was a breath of fresh air for a company to be honest and not to just replace when not needed. Thank you and you have earned our future business when needed.

Our roof needed to be replaced and we called a bunch of companies in the Spokane area. Perrenoud's estimate for a complete roof replacement was significantly lower than the competition to the point where I called Keven, who is the estimator, just to double check if they were planning to do the same job the other companies were charging significantly more to do. In the end, we chose Perrenoud and we have no regrets. They were were punctual and professional and the value of their work is unbeatable. I highly recommend this company.

Keven Edwards provided great insight to getting our roof and gutters repaired after the August 2022 hail event - he promptly provided a quote, work started and ended on time, was finished with excellent quality, and the whole job site was picked up and spotless after the work was completed. I highly recommend their work!

We hired Perrenoud Roofing last year to replace our existing shingle roof.They gave us a very competitive price and also did an excellent job. There were supervisors by our house every day to check on the quality and progress of the crew. The job was completed per their schedule and the clean up was done professionally as well.We would highly recomend these guys!

When my garage doors went 'kaput' a couple of months ago, I immediately contacted Steve since he had provided valuable help to me in the past. Steve did a very professional and thorough job diagnosing the problem and replacing my garage doors. And he took extra time to explain how to operate them. They have worked flawlessly ever since. I highly recommend Steve if you need garage doors! There is no substitute for experience!