Water Damage Restoration reviews in Spokane, Washington

Tim and Bruce showed up within minutes of our call for services. Within an hour the damage was assessed and a plan was developed and implemented. Tim and Bruce are awesome!!!! They were so helpful and polite. We really appreciate all that they did - my 92 yr old mother was extremely relieved that all was fixed so quickly!!!! Thank you so much!!!

Thank you, Ralphe, Tanya and Travis for coming out to my home at midnight to help me with my water damage. Update 2/17/26 Ken Kelley came out to my house and did asbestos testing. Answered my questions and was on time.

I had a flood in my large finished basement. I called ServPro and they came right out with a lot of equipment for the water mitigation. They were friendly, flexibe and they knew what they were doing. The only trouble I had was with the pack out. We have a large sewing room downstairs with lots and lots of loose pieces. They had a difficult time getting started on the boxing up of the loose pieces, but once they got the right people involved it went very well. They could then get to the sheet rock and insulation. I loved their work and their attituded, and they were extremely patient with my insurance company. I would most certainly use them again, just if you can box up the little stuff. :)

Bruce and Cody and Tyler did a great removing affected materials responded in a courteous manner Would definitely recommend

Jeremy.Kendal, Ryan and Jason were wonderful workers and did excellent work. Appreciate all of them

Austin and Kaden did a great job with the reconstruction portion of our house after our water damage. They were very friendly and courteous while here working and answering our questions about process and timeline. We are very happy with their quality work. Ryan did a fabulous job restretching our carpets and putting down new carpet pad to match existing pad.

Ryan did a great job on the carpet installation and Kendall did a fantastic job with the bathroom countertop. They installed all the trim and just did a bang up job. Not to mention that they’re very professional and very friendly guys. I wanted to add that Josh AalGaard was the overseer of the job and I really appreciated that he was always there to correct any issues that came up and he was super friendly and would quickly quash any anxiety you would have. He would stop by often to check on the job. Thank you!

We had Spokane ServPro dry out a section of our home where we had a water leak. Once Spokane ServPro dried everything, Austin and Kaden came in for the demo work. All of our flooring had to be replaced throughout the house. They were awesome. They arrived early and worked all day, removing all the LVP and cleaned up after themselves each evening prior to leaving. Both Austin and Kaden returned to install our new laminate flooring. Again, they were very professional and did an excellent job. The house is back to normal and looks great. Kudos to Chris and Jason for running a great disciplined crew! We highly recommend them.

D’ontay &Carlos had a time with their GPS but once they arrived, most pleasant and professional and communicated the results to ease my mind once again! Nice guys!

I’m so glad I went with Servpro for my soffit repair! Everyone I spoke to and met was extremely nice, helpful, and had great communication throughout the process. Joshua, the project manager, went above and beyond to work around my crazy work schedule and even squeezed me in before heading to another job site across town. He came out to assess my issue before scheduling a day to start the repairs. His communication was excellent and made everything stress-free.
Joshua and his team, Austin and Kaden, came out on Labor Day and did an amazing job fixing and painting my soffit. They worked quickly, did quality work, and left everything clean when they were done. I really appreciate their professionalism and dedication.
I will definitely use Servpro again in the future. Thank you Joshua, Austin, and Kaden!

Thank you, Matt Butler {and you ladies at the desk were so kind to patch me over to you... literally changed direction of our claim. Along with Joshua Carter {top notch super}
you both showed great leadership with our restoration. It meant a lot to us.
Shawn S did a good job in his work area. The hallway looks brand new.
Now, Jason D... the man the Legend the master fixer of a hard project. We appreciate your mastery of skills.
and excellent attitude. Can't say enough about you Jason.
This Servpro team was the best.
sincerely appreciate
Marcia & John H.

Greater Spokane - CDA area - I recently experienced a spontaneous pipe burst in my basement and the team - collectively - of ServPro couldn't have provided more exceptional. I give 5 stars to each of: Ross/Cody for their initial emergent services, the organization and efficiency of the contents team, Tanya, Scott and Trent, continuing on to the demo crew Bruce (*****) and Cody, Ken with asbestos and we can't forget Waldo. Thank you again all. STG

Came home from weekend at the lake and found water in the basement from broken sprinkler line that flooded window well. Called Servpro and immediately they sent representatives to start clean up and repair process. Project went well from start to finish by professional team consisting of Jason W(leader) and Sean S, Ryan S, and Jason D. I would recommend this company and employees to anyone who has the need for the services they provide.

Technicians Bruce, Waldo, Ralph were able to come by same day after another company gave us the run around on a burst pipe in our home. After we got set up with drying out the area, Ken, the asbestos tester, was able to come first thing the following morning to get the required tests to get the ball rolling on demo and repair. Definitely a professional and quick company.

I am over the top happy with the work Servpro did to my moldy basement. I now have a beautiful room thanks to their excellent work. I was totally impressed with all the employees I came in contact with. Most of this five star rating belongs to Kaden and Hunter. The did a wonderful job. I also want to thank Jason. It seemed he really did care that I received the best work possible.

When life hits you hard at home, serv pro is there to help make it easier! From the beginning to the end, they help with it all! As stressful as it was, knowing that our house was being taken care of is all we needed to help us not stress about what we needed to do to rebuild our house from water damage! Every question we had, was answered the same day, any scheduling conflicts we had, were fixed the same day! They are better than any home insurance agencies cause they actually talk to you EVERY DAY! I cannot express how much we appreciate the work they put into our house to make it a home again! Thank you, Joshua, and Jason for putting in the work to making us love our home and forgetting our worries! You will always be the 1st company we call incase of any future home issues we run into!

From beginning to end ServePro exceeded my expectations. Staff was knowledgeable, thorough, and patient. I would like to recognize the hard work of: Ryan, Jason D, Shawn S, Tanya, Trent, Chris, Scott, Josh C, Joshua C, and the outstanding work of their subcontractors.

Joshua and Kendall worked on a water damage project for the owner of the condo I am renting. They completely redid the bathroom. Flooring and tub surround look awesome. I can't comment on pricing, though...

On Labor Day, we had a pressure switch stick and flood the basement called Servpro Tyler Knight got right back to me came up within an hour. Had his crew Bruce and Tim up there within two hours had the water sucked out and started the drying process. They did a very good job!!!

My first experience with Servpro has been excellent. Josh came out very quickly, looked at the problem and gave me an estimate. Ken came out as soon as that was done and took the asbestos sample. Both Ken and Josh were very polite, very informative, prompt, and patient with me. I’m very grateful for that.

Josh Cervantis and Ken Kelley are stellar professionals at ServPro! They are responsive, knowledgeable, and customer driven. They answer my questions and are thorough in their explanations and for someone like me who is an IT engineer type, that’s priceless. Thank you gentlemen!!

Reconstruction services provided by Jason D, Noah, and Ryan were excellent. Very skilled and professional. All under Joshua's management to complete every issue with patience and attention to detail. I would highly recommend these fine craftsmen.