House Cleaning reviews in Tumwater, Washington

Starr Classy did amazing, we hired them for a move out clean and they were kind, reasonable & did an awesome job.

My floors were amazingly clean and she was great to communicate with! Starr and her crew really did above and beyond. Would highly recommend!

I have some family that needed help cleaning a bathroom that had fallen into disrepair and not been cleaned for at least five years due to their illness/ immobility. Starr Classy Cleaning did such an awesome job!! The bathroom is so shiny, bright, and beautiful! I’m so impressed with their attention to detail and efficiency. I highly recommend this company for any cleaning job, but especially ones that need some extra TLC, like for my family with disabilities

The people are amazing! Everyone I have met has the same goal - to make sure the job is well done. They really work to understand what is needed and then provide it. I highly recommend Merry Maids!

The young ladies who clean my home are thorough and have a gentle touch. They listen and respond to reasonable requests. They are friendly and readily share a smile. I'm very happy with Merry Maids.

Holy helpful! I needed help with a move out cleaning and was easily able to secure this online. Merry Maids made every accommodation imaginable as I had already left town for my new place and couldn't be there for the process. They aren't kidding when they say "Relax!" Kudos to you, Merry Maids!

I am so frustrated and disappointed. The first time they cleaned my house it looked amazing. The next two times my shower doors were never done and they even left a dirty sponge and rag on my bathroom counter. Then to top it off, there was a no call/no show. It happened to be on a day that I was really looking forward to it because I was hosting a get together at my home that evening. When I called the office to let them know no one showed up, that I have been very disappointed in the service and want to cancel, I was told I would probably have to pay a cancellation fee! I would not recommend this service.

The first time I used Merry Maids the team that showed up did excellent, quick work and I was really impressed. The 2nd time, however, the team was very slow, they barely got half of what I wanted done and very mediocre work, I was told to ask them to redo anything I wasn't satisfied with but after 4 hours I lost patience.

We are very satisfied with the results Michelle and her associate accomplished while cleaning our home. We are looking forward to their next visit. Highly recommended Merry Maids.

Merry Maids Delena &Jenna did a great job on our rental unit! Did everything on the list and doubled down on the kitchen grout which had 6 years worth of dirt and grime in it. Thank you so much!

They arrived late, the first 2 person crew left early and were replaced by a second crew all total 5 people came to clean. I have claw foot tubs and the floor under the tubs was not swept or washed. There was visible dirt left. The pedestal sinks had a line of dirt around the bases.
I contacted the office repeatedly but the phone call kept dropping. The cleaning was a gift. I moved items so area was unobstructed. After the crew got to the house I asked if I had identified enough work to cover the hours paid for, what I was told was additional people were coming to clean (3 more) and all the time would be spent. I ran an errand during the cleaning and although I returned before I had calculated the crew would be gone there was no one present.
I am not satisfied with my experience and I have not been successful contacting the office between dropped calls and no answer during business hours. I would have liked to email the office privately but it appears that is not possible, so I am stuck posting my complaint.
E. Turnbow

Merry Maids has done an awesome job cleaning my place. I am pretty good at keeping it picked up, but I don't have time to get that deep cleaning a house needs every so often. They came in and went right to work.

We needed our home cleaned for pre-sale photos within three days of when I called Merry Maids. To our amazement a team was deployed the very next day. Merry and Mileeza worked five hours, and in that time completed our priority tasks and even more from the list I prepared for them. We are pleased with the work they did, and satisfied that our home is ready for listing on the market. Thank you Merry Maids!

I work at Merry Maids! One of the best jobs I've ever had. Literally. These people care! I am so grateful to be employed by a company that values their employees and makes sure that they know it. It might not be the highest paying job I've ever had but it is certainly the one where I feel the most loved. It's somewhere I would want my daughter or son to work.

Everyone that we've met at Merry Maids has been so professional, yet friendly, and provide top-notch service. Thanks so much!

On 10/9, Julie and Ryleigh did an outstanding job. It is so great to come home to a sparkling house. No one does it better than MERRY MAIDS‼️ Thanks so much!

First, it's a delight to have my home completely clean every other week. It makes it easier for me to keep it clean between times. Second, I have been very happy with the young women who have come to do the work. I consider it an advantage to have a pair come who can help each other and complete the work much more quickly. Third, I am very much impressed with the professionalism of not just the service providers but the whole company. It is good to receive notice of workers being on their way with names provided so I know who to expect when I go to the door. Lastly, I do have one minor complaint. I wish that there was more consistency in who comes. I would prefer to deal with people I have already met rather than having to meet new people each time.

We are getting our rental house ready for new tenants, and didn’t have time to deal with the grime in the kitchen and bathrooms from going years without a deep clean. Merry Maids did an amazing job, left everything sparkling clean, and I loved being greeted with a lemon-fresh scent when I walked in the front door. Excellent communication from Bailey, letting me know when the team was arriving and checking In partway through the job. Would definitely recommend and will use again!.

I had specifically asked for a detailed vacuuming to get along the baseboards, under furniture etc and she delivered!! Very professional, walked me through after to show what was done, very kind to my little girl who kept chattering away at her. Jennifer's customer service and awesome cleaning were top notch!!".

It's wonderful to return home after the Merry Maids staff has visited. It's the attention to detail that my wife loves, their dependability, and the little touches of their service. It's like coming home to an upscale hotel when they've made the bed. Everything is shiny and polished where they have dusted, and they top it off with a friendly note card when they are finished. The office staff is a pleasure to deal with as well. We highly recommend Merry Maids.

I just had my first cleaning today and I am totally blown away. Lindsay and Gladys showed up early (after calling to make sure it was okay) and did such a thorough job, I don't know if I my house has ever been this clean.
They cleaned every corner, crevice, baseboard, got the stains out of the grout in my shower (I had tried everything on them!) and got my kitchen floor cleaner than I've seen it in years. The kitchen counters and cabinets look amazing, the stove, fridge and sinks all sparkle. I have never seen such attention to detail. Not only that, they were delightful people. They worked tirelessly almost all day and were upbeat, funny and a pleasure to have around. They even made fast friends with my cats, which was super sweet!
When I went to wash the dishes to get them out of their way, Lindsay let me know that they would do that from now on and they gave me some great cleaning tips to solve some of my ongoing challenges, too.
These folks clearly take their jobs seriously and take pride in their work. They bring all of their own supplies and really care about doing a great job. They checked with me often during the day to make sure they hadn't missed anything, and I was really impressed when they sent someone by (Nicole?) to check the quality of the work before they finished up.
I highly recommend Merry Maids, especially Lindsay and Gladys, as well as Ashley who showed up to help in the afternoon. I really look forward to having them come regularly. I could not be happier with the job they did, they exceeded all expectations and then some.