Landscaping reviews in University Place, Washington

I am very pleased with the result of NW Lawn Care and Landscaping. Mike was very responsive, easy to work with, and understood exactly what I was envisioning with my out-of-control hedge. He and his helper ended up filling up his truck, and had to come back the next day to finish loading up the rest of the limbs. It was no big deal, he came back the next day when he said he would, and finished the job quickly. I would highly recommend Mike and his team on any landscaping projects you need done.

I've been using Mike with NW Lawn Care for almost a year and would highly recommend them for all your landscaping and yard service needs. Mike's crew is totally reliable and always ask if there's any thing that they need to give special attention to. The bi-weekly service keeps my yards in great shape and always looks neatly maintained. Mike and his crew deserve a 5 star rating for reliability, service, and attention to detail!

No response

The technicians are amazing and hard working.

Even though I did not ultimately use this business for my project, I apprecate the professionalism and integrity they demonstrated.

Very expensive. Dragged out over three weeks. Happy with final result. (Sprinkler system spring check up and repair)

No response via email as requested. Took 2 email requests and a phone call. Email response was very dismissive and estimate provided was very expensive. It truly felt as though they did not want our business. Disappointing.

I love great customer service and Soundview delivers! I would recommend them for any project - EXCEPTIONAL communication and a POSITIVE experience all-around.

Called them for sprinkler winterization. They had a real person answer the phone, and they were polite and professional. Scheduled appointment, they had an opening sooner than expected so they called me on the phone and made sure it was ok to get it done before the scheduled date. Doesn't get any better!

Made appointment and they cancelled at last minute and rescheduled for a date a month later and then did not show up or even call for the second appointment. Wasted nearly two months waiting for their service while our irrigation system was compromised during the summer months. Very disappointing and frustrating. If I could, I would rate them less than one star.

Devin and Tyler were wonderful to work with. They were professional, helpful and interested in helping me save money. I'd definitely use this company again.

Great work on a challenging project. Work was completed in a reasonable amount of time and they were very respectful and courteous.

These are our regular landscaping service providers and we recommend them to other people too. They have artistic talents to design and create wonderful spaces. They have all the technical knowledge required for working in this field and they never refuse to do changes in their work for customer satisfaction.

We have been working with Soundview Landscape & Sprinkler for 15 years, since the day we moved into our home. We were excited to have a head start. The previous owners had used Soundview for initial landscaping of the home. Over the years we have done smaller projects and BIG projects and we have used Soundview for ongoing property maintenance and sprinkler maintenance.

Here's the whisper market secret. Soundview is doing the landscaping design, installation, sprinkler and overall maintenance for the best homes in our area. That's right. The top flight homeowners have the inside skinny on the best. There are plenty of fly-by-night outfits out there with dudes in panel station wagons or a single truck and trailer with no real background and experience in landscaping & sprinkler systems pushing flyers and door hangers. If price is your ONLY consideration, by all means use them. But remember, you get what you pay for. The moment you pick up the phone to bring in professionals, REAL professionals, you get a professional job with a professional firm that has seasoned field crews and pays a living wage to employees. That means staff stability, like the crew chief that's been with the firm for over 16 years. It also means a commitment to getting it right, solving a variety of problems and getting you to happy, especially if you're unhappy. But ya know what? You gotta communicate. Service professionals are not mind readers.

Far too many people want something for nothing. When they don't or can't get it, the sudden surprise occurs and the negative social media reviews fly. You want that? Call the fly-by-night dude, who may or may not come as previously scheduled. Better yet, watch that YouTube video and go to Lowes and do it yourself. After all, you really don't want to pay anything. So you better have a back brace. Or you just think it shouldn't cost that much. But you don't know jack...you don't run a business and you have no idea what it takes to run a professional business with crews, equipment, a roster of top flight clients, be compliant with the State and operating in the creative squishy area where a landscaper is trying to interpret what you want given your confusing claims about what you say you want.

Remember, seasonality drives so much in landscaping. You have a project in mind? Get started with conversations, concept ideas and bids in December-January. Waiting until May? Good luck. Get in line. And you'll be in a long line with just about every other landscaper too - even the single dudes with a truck and trailer.

Be careful if you have this company out for a "free estimate", which is what I did. The bid they gave was much higher than it should have been so I did not hire them and did the work myself. Almost immediately an inspector contracting for the water department showed up and required me to install a "backflow preventer" on the main waterline.

This was clearly instigated by Soundview Landscape & Sprinkler after I told them their bid was too high. It is a typical "old boy point system".

Soundview Landscape and Sprinkler provides top quality service in a professional, timely manner. They emphasize customer satisfaction in all phases of work. I highly recommend this company for your landscaping needs.

Service was done promptly in May and to standard. No invoice was sent, I contacted the company requesting one because I need it for tax reasons... Fast forward to August 18 the invoice finally arrives, payment is mailed. A secon notice mailed 21 aug claiming 60 day past due, and record a 90 day notice yesterday all in less than 20 days of original invoice. Oh ya and those invoices are because a sought him out as the debtor... Amateur hour, no business for you next year... Accusing me of not paying when you can't manage your books.

Very responsive customer service! I have a sloped yard and have been concerned about a number of water issues. Owner Duane Reed and the sprinkler crew, led by Brian, took all the time I needed to review my concerns out in my yard, and offered answers and advice that are helping me mitigate my surface water concerns. I really appreciate the expertise they offered, and can already see results!

I contacted Duane Reed to provide a landscape design for our church. He did a fantastic job of taking my preferences and putting them into a plan. He met our needs with a plan that made for minimal maintenance and high curb appeal and provided it in a timely and affordable way. His knowledge of plants and how they will look now and 10 years from now is impressive.

We are a local independent Irrigation Contractor who referred one of our customers to Soundview L.S. to put in a new meadow area on her property. When we referred her, it was under the understanding that we would install her irrigation and Soundview would put in the landscape. The new owner of Soundview, Kip, repeatedly kept persuading the customer to put in irrigation his way. He would not share his plans and he refused to work with us. We are extremely disappointed with his aggresive, non-professional behavior with this situation. He should have never suggested putting in irrigation. The plan we had for her property would have lasted through the years. Now, we will have to go back next year or the following and redo the irrigation the way we had originally planned, once the plants grow to maturity. We will NEVER refer his company again for landscape. He has burnt a bridge in the community of contractors.

Incredibly reliable and straightforward company. The initial work was prompt and well done. We had a couple issues with a failing mechanical part a year after initial installation of a new water line. I anticipated "pulling teeth" for assistance with the resolution. Instead, they were incredibly quick to respond and address the issue. I'd definitely hire them again. Five stars.