Plumbing reviews in University Place, Washington

4.9 based on 54 reviews Back to the listing
    5

    After hearing loud pipe noises during drainage, I called a plumbing expert. The technician tightened the connections and adjusted the pipes. The noise disappeared.

    5

    Our shower pressure dropped suddenly and it was super annoying. They found a blockage in the line and fixed it without any hassle. Pressure feels normal again.

    5

    The tech handled a rattling pipe noise efficiently. After the repair, the pipes became quiet. Such a relief.

    5

    Brian did a great job unclogging my bathroom sink. He was quick and efficient. I will request him in the future.

    5

    Dan was wonderful to work with. He communicated very well about the scope of work, was on time, left the work area very tidy and did an amazing job!

    5

    Needed a plumber so I could close the sale of a house. I talked to three outfits with good ratings but I really liked the approach of "At your Service Plumbing". They charge a very reasonable $99 travel fee and show you the total cost before starting the job, and if you don't like it you're only out $99. You certainly don't see much of that these days.
    They thoroughly explained the options, were very clean and got the projects done quickly.
    Nice job!

    5

    Fantastic help. Clear explanations of what needed to be done for my projects (toilet, multiple sinks, fixtures in three rooms). Friendly, knowledgeable, and reasonable pricing

    5

    Rhys was an amazing representative of your company. Incredibly professional and a great communicator with detailed information.

    5

    Brett did a great job fixing the leak in my kitchen counter top air gap. This took quite a bit of thoughtful troubleshooting and patience! I highly recommend Brett given his high level of expertise, kindness and excellent communication skills. Best Regards, Pete

    5

    Dan is amazing and the whole team with At Your Service Plumbing has been a pleasure to work with. Prompt service, excellent communication, great work and available for all of our questions. We had an old furnace that needed to be decommissioned and removed and a combination boiler that a lot of companies didn’t want to work with. Dan was knowledgeable and so helpful. Excited to use At Your Service for all of our plumbing needs for years to come.

    5

    Brett was awesome! He explained everything clearly. He was patient & kind with my disabled residents. He went above & beyond. Thank you!

    5

    Matt at At Your Service is the best! He worked with patience and care all day and into the evening the day before Thanksgiving. We’re so grateful for him!

    5

    We had a leak coming out from our shower, Dan resolved the issue. He did a throughly inspection and he fix the problem. We are happy customers and definitely recommend his services.

    5

    Very nice, knowledgeable young man. He answered all questions, offered suggestions when asked. He was efficient and reliable. Would recommend his work.

    1

    This company has unethical pricing. Absolutely absurd costs.

    We were charged $4,720 to install a water heater. I was home alone with two kids under 3 years old when our basement flooded and I made a decision in a pinch without realizing the appropriate cost for the fix. The installation took 4 hours (some of which was spent driving back to get the right tank). This means the charge was almost $1000/hour for labor. Are you kidding me?

    The real kick in the pants is they charged HUNDREDS of dollars to move my washing machine (a 3 min job) to the side so the installation could take place. How about tell me that next time and I'll move it myself.

    All of the sediment from the old water heater was drained onto our lawn. So, now we have a large dead spot full of gooey nasty rust and chemicals. Which happens to be right where our 10 month old baby crawls in the yard.

    The earthquake strap was also drilled into the drywall, not a stud. It immediately came loose while I was removing the old flooring.

    Our plumber, Kyle, was kind. But the handwritten notes after the installation don't make up for the prices the company chooses to charge.

    I will never use this company again. And I will tell everyone I know to avoid them. Frankly, I was taken advantage of in a tough situation.

    5

    At Your Service Plumbing has always taken care of our needs quickly and with the highest level of professionalism. Rhys, our plumber, has always taken the time to answer questions and is up front with what needs to be done. I highly recommend At Your Service Plumbing.

    5

    At Your Service Plumbing these guys are the nicest, most knowledgeable and talented at what they do. I really appreciated Kyle and Rhys for their hard work and professionalism. I won’t hesitate to call them again for my plumbing issues. Thanks Team “At Your Service Plumbing”.

    5

    At Your Service has been our plumber for over 20 years. They continue to do excellent work, are neat and helpful with any questions. I rely on them for advice as well as service. Matt and Jamir worked here today to my absolute satisfaction. They will be my plumber.

    5

    We needed a plumber on short notice for a leaking tub. Brett was able to help support us in a timely manner and walked us through every aspect to consider in the repair process. Would recommend for those looking to do things the right way!

    5

    Tyler and his associate did a terrific job . He is very thorough and professional. We are very pleased with the extra benefits we receive as Diamond Club members.

    5

    Had a leak in my water heater that had been there for 20 years. Call this company and they responded within 24 hours to replace my water heater. I could not be happier with the service and the quality and the professionalism