Fire Damage Restoration reviews in Vancouver, Washington

Easy to work with. Did an awesome job on re construction / model of home in a timely manner. Would use again.

I am so happy with the work this company did for me. They really worked hard to get me the things I wanted for my home. a friend in eastern oregon that was having an addition put on her home and she is telling me story’s of the work the company she hired did and she is going to have to hire someone to fix the mess. I’m so thankful that I found Metro Construction. They are a group of wonderful men that are truly skilled in there field.
Also my fur Baby died by and I got in touch with Aaron Baker to get a casket made for Tika. I can’t believe how beautiful it turned out. Aaron is such a wonderful person he took care of all details and was so understanding and compassionate for my loss. I will never forget him for all he’s
Help . If you have anything you need done contact Aaron , you will be so pleased you did!

My husband and I unfortunately had major water damage in our home after a pipe burst in our kitchen in late August. After talking with our insurance company they recommended Metro construction and we began the process of getting a quote for how much it would cost to repair the damage. After our insurance approved the quote and we begun the process of repairing drywall that was removed we let metro construction know we wanted to install vinyl flooring in the previously carpeted area. In doing so they increased our quote from $6400 to over $8000 for no flooring just for the job. We were shocked and told them we did not want to continue working with them if they were going to gouge us for everything! Of course we unfortunately already had them repair some drywall and texture a less than 3 ft by 2 ft area and we get a bill for almost $900! I was floored! We noticed an astronomical charge for labor which we accepted but were upset over a $100 charge for trash removal (may I add the only trash involved was for the texture so it didn’t end up everywhere, even offered to throw his ball of trash away which was declined.) Called Chuck very upset about the bill especially when he said it would be at most $700 which given the job was still astronomical just to have him say there’s nothing he can do. My husband calls him to let him know the amount of area he charged for was less than what was fixed to just have Chuck yell at my husband and threaten that there will be a lien on our house if we don’t pay. Thankfully after speaking to our insurance agent about the upsetting treatment he spoke directly with Chuck to get the trash removed but never received an apology or anything. Even took over 3 weeks just to get my check cleared so I could write this review without the fear of possible retribution looming over my head. Learn from my mistakes! Make sure you get multiple quotes and if your insurance company referred them GO SOMEWHERE ELSE! I had Procoat Construction finish the job and they did an amazing job for a reasonable price! Dont make the same mistake we did.

Our insurance adjuster gave us a couple of contractors to use when we had some major water damage in our home. Metro was one of them and we are so glad that we went with them. Communication was great with Chuck and Aaron throughout the entire process. They took care of everything and gave us a detailed estimate right from the beginning and made changes as we needed to. The guys that came out to the house we always very professional and explained everything they were doing along the way.

We had a couple of minor hiccups, but they were resolved quickly with just an email or phone call. We will definitely use Metro again in the future and I will be recommending them to anyone looking for repairs or a remodel.

Metro Construction was recommended by our insurance company for some work and we received an estimate from Chuck. We approved the estimate, but they came to our house and found out they could not do the full amount of work. Instead of billing for only the work they were able to do, they billed the full amount of the invoice. I questioned this, but Metro was not willing to bill anything but the full amount and they would not adjust the invoice to reflect the work done. Not a good experience, and would not recommend.

Had a tree fall on my roof and Metro Construction helped put my house back together. Aaron communicated through every step and his crew did a great job! They kept the worksite clean and completed everything within a reasonable duration. Skilled, reliable and professional.

I've dealt with a lot of contractors and these guys are the best! Communication was great, and quality of tradesmen coming in my house was great! Remodeled my bathrooms, kitchen and laundry room after a flood in my house. Chuck and Aaron who managed my project from start to finish are amazing! I love the work they did!!

Metro Construction was super easy to work with, communicate with, and went above and beyond with their services. We were always at work when they did many weeks of work inside our home, so we never met them in person, but we felt comfortable with them using our key lockbox and getting the job done. They replaced our flooring, completely remodeled a damaged room from a ceiling/roof leak, tons of painting, and more. We are very pleased with their services and will use them again in the future (we have more flooring to get done!)

Not only did they fix the water damage, they painted my kitchen cabinets for us

Metro Construction did a Great job repairing/remodeling our water damaged home. Entire crew were helpful, professional and pleasure to work with. Highly recommend and will use again.

We can't thank Metro Construction & Remodeling enough for the incredible work they did repairing our home after it was severely damaged by a drunk driver. The impact took out part of our exterior wall, damaged all of our utilities, and destroyed our fence. It was an overwhelming situation, but from the moment Metro Construction stepped in, we felt confident we were in good hands.

Every contractor we worked with was professional, skilled, and respectful. They communicated clearly throughout the process, showed up on time, and kept the work area clean and safe. The quality of the finished repairs exceeded our expectations—the house looks better than it did before the accident.

We have zero complaints and are incredibly grateful for the care and craftsmanship shown by everyone involved. If you're looking for reliable, high-quality work from a team that truly cares, we highly recommend Metro Construction & Remodeling.