All reviews for Service Patriots
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It's difficult to truly articulate just how impressed I am with Service Patriots! From the consultation to the scheduled maintenance on my existing unit, all the way to finally purchasing a new furnace - they've provided a world class experience!
During the semi-annual maintenance Meeschak educated me about the various components of my furnace and their distressed condition and how it impacted the quality of air (and potentially gas) that was entering my house.
The sales consultant (forgive me but his name escapes me at the moment) joined the transaction explored the different packages and their price points. Although they offer bronze, silver, gold, and platinum packages he felt like the gold package best suited my use case. Additionally he swayed me away from unnecessary items, saving me money in the process.
An HVAC system is a BIG purchase second only to the house itself and this can feel intimidating. Due to this they offer several options to finance. It's not cheap, but it's a worthy investment for those looking to fortify the heart of their home.
When installation day arrived I was greeted by Kyle, a tall, friendly man who immediately put booties over his shoes and entered my home. We briefly discussed everything and he let me know it would take them 3-4 hours to remove the old system and install the new one.
Shortly after I met Miguel and Vlad and the three of them went into action. Aside from a brief 25 minutes or so of banging and drilling the install was otherwise pretty quiet. About 3 1/2 hours later the install was complete and Kyle explained how to operate the new thermostat. They cleaned up behind themselves and left an incredibly positive impression on me! Service Patriots is on a short list of businesses that truly understand the lost art of customer service. -
Drake did an amazing job and his customer service is top-notch. He is helping with a warranty issue and was very thorough in his description and explanation of what is needed. I would recommend service Patriots to anyone else who is looking for any HVAC work. They've done a great job for me and I would use them again.
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Darwin was amazing!! He knew exactly what to do. Every step along the way, very efficient and quickly set up and did the inspecting he showed me by picture and in person things that could be troublesome.. And then sat down with us and took the time with us to explain everything & he wrote everything out for us. Personable and caring! He gets a five plus star review!
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The technician Rick Schwarz from Central Air Heating, Cooling & Plumbing serviced my HVAC system today he arrived on time and did good services. I like central air heating cooling & plumbing company. They provided quality service and has Sat service option for customers work during week.
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Louie and Robert were awesome! Made it look great, made sure everything was working and that we knew how to use it all! Absolutely wonderful!
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The technician was very professional. Flint thoroughly inspected all the components of your furnace and gave us a detailed list of issues. I appreciated the excellent customer service!
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Darwin and Daniel has made me very happy….they both provided everything that I wanted and more!
If you have not had your gas furnace tuned up for better efficiency and help with prolonged life, these guys are phenomenal!
I am soooo glad I made an appointment with Service Patriots. -
Spencer and Rick serviced our unit and give us a quote on a new one. They were kind, patient and professional. Most importantly, they weren’t pushy and above and beyond to give us the best service possible, even when things ran later than expected.
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The entire team at Service Patriots were amazing from our inspection with Tyler and Trent to sitting with Sonja to discuss our options and then the install crew Edwin and Benjamin. The were all were respectful and cleaned up after themselves. I 10 out or 10 recommend them for any of your HVAC needs.
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Drake serviced our HVAC system yesterday, and I cannot say enough good things about the experience. He was thorough, communicative, and ensured everything was taken care of properly. He was also extremely courteous, even giving us a heads-up before making any loud noises due to our sleeping baby. Outstanding service from start to finish!
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Taylor did an amazing job inspecting our furnace today and was very thorough and transparent on what needed to be fixed without pressuring us to make a big investment. Overall I would give Taylor 5 stars on his customer service and thoroughness.
Jacob the safety specialist also did a great job explaining the issues with our furnace and coming up with a game plan. Like Taylor, I would give Jacob 5 stars!
Great job Patriot hiring the right people who love their job and care for their customers! -
David, Noah, and Marlo installed a whole new furnace and a/c in my home. They were incredibly professional and efficient. David even went above and beyond by agreeing to move the a/c unit to the side of the house instead of where the old one was in the back. This created a much bigger job for the team and they were so awesome about it. I could not have been happier with anyone else. They were fantastic.
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Great company! Very thorough, good communication and detailed service. Excellent documentation. We will definitely use them again. Competent and competitively prices. Great job by Darwin. 💯
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We had a heater & air conditioner installed. We also had our ducts cleaned and wrapped. Your company sent out a very good team. The 5 men you sent Marlo, Noah, Chris, Remi, & David were wonderful. They started first thing this morning and worked nonstop until the job was done. Very professional when coming in the house always wearing shoe booties. Perfectly cleaned up when the job was done. We would use you again.
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Originally called to explain anomalous behavior so he thoroughly checked system. He confirmed the correct operation while explaining patiently his method and findings. While on site I mentioned that the inspector checking the installation required a strap to insure the condenser can not tip. He investigated this with his company and determined that it was needed and installed it. We appreciate his thouroughness, follow-thru and commitment to see the job done.
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Meshach was a very informative technician who serviced my furnace. It included an air filter. He was very thoughtful with recommendations for future maintenance needs and safety considerations. I didn't buy the home service plan offered.
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Darwin was personable and knowledgeable, and worked hard and long to service our furnace and give us the information needed to go forward. And he was so nice! I'm really impressed with this company and I will recommend you to my friends and families!
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I got the $49 like many people do. For one, it’s an awesome deal. I can do a lot around the house, but am in no way familiar with gas furnaces. I knew it needed to be cleaned. Jess was the technician that came out. He was very friendly, and very personable. I asked questions (mostly how some things work). He explained everything very well. He even had recommendations for some things (like thermostats). He wasn’t pushy at all. Even told me I could find what he was talking about on Amazon. Very respectful also. I am a woman, and I know how some men like to treat women dumb and up-sell stuff. He shook my hand (multiple times) and talked to me like a human being. I was very impressed with this technician.
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Cedric was very professional, and so good looking. His communication skills were awesome, and he covered all service completed, items of concern, and actions that will be required.
Was a pleasure talking to him and his experience with my heating unit was exceptional.
Well done Lowes, and all those involve with this service visit.
Thank you
George S Roemich -
I would rate Service Patriot a 5+. Initial technician, Darwin, was very nice. He should up on time, explained everything and I never felt rushed. Very knowledgeable salesperson (John). Installers (Noah, David, and Marlo) showed up on time. They were super professional, explained the install, made sure everything worked as expected, and then cleaned up very well. All in all, each person and each step was very professional.
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Mikey and Daniel came out to service our furnace on our service contract we purchased ba k in June. Very professional and knowledgeable. Made us aware of an issue we may need to fix when they come back out. No high pressure sales just honest. Great company!