All reviews for SureTech Heating & Cooling LLC

Shane and Ty were lovely. They were polite and answered all of my questions. Shane took the time to walk me through how to use the new thermostat. The ac unit looks great. I recommend!

Sorry for such a delay, got a newborn so get side tracked very easily, but October 10th Shane Edward's came and did a routine maintenance check on our unit, he was very fast and as quiet as he could be. Having a newborn i appreciated the ease, just had to open the garage for him and he took care of the rest! He was very nice and had great communication. Made sure to give us a 30 minute heads up of when he'd be there and he was on time :)) thank you for such quick and good service! :)

We love working with Suretech and have been using them for several services for years. I highly recommend them! Everyone we have encountered has been incredible!

Shout out to Shane! Thanks for your most recent work and for installing our new Halo! 😁
If anyone is on the fence about getting a Halo installed, I assure you it's worth it! They really work! Our household of three has only been sick once since getting one. Do yourselves a favor, get one ASAP!

We moved into a new home and the HVAC system needed some minor repairs, so we scheduled a service with Suretech. In between scheduling and the appointment, I completely bungled the instal of a new Ecobee thermostat, so there was more to fix than expected. Shane was super knowledgable and really helped us out and went out of his way to source the proper parts that we needed rather than getting the easily available generic parts and modifying them to fit. Great attention to detail and excellent problem-solving skills. Can't recommend enough. Things are warm and cozy now, thanks Shane!

We called after hours about needing service for our HVAC. Response time was impressive, they were out to help the very next day. Communication was great, updating us on a time frame. Our techs that came out, Shane and Cole were knowledgeable and respectful. We appreciated their attention to detail and tips on what to do next time. Would highly recommend this company all around!

The SureTech team has been incredible to work with. Of course the furnace went out over the weekend and Justin the owner was out quickly. Unfortunately, we needed extra parts, but his team got out first thing on Monday. The issue was more complex but Shane and Cole did an awesome job! Great communication and customer service!

Absolutely do not recommend this company. Take a day off work for an estimate, and they don’t show up. No call, no email, nothing. The entire mini split system is not working, and no other source of heat. Very unprofessional company.

Called this company to come to our house for a quote on our mini splits for Friday the 13th at 3 PM no one showed up, called The company to see what happened and they said someone would call us back same day and that was two days ago. I don’t think they will call us back. Bad communication.