Reviews of local pros in Yelm, Washington

4.9 based on 327 reviews Back to the listing
    5

    I had an excellent experience with Ed. He responded incredibly quickly when my AC was leaking into my wall, diagnosed the issue right away, and had everything fixed in no time. The service was professional, efficient, and at a very fair price. It’s rare to find someone this reliable and trustworthy—highly recommend for anyone needing AC repair!

    5

    Brandon “Ed” was prompt, knowledgeable, and his repair price was very good compared to quotes from other HVAC companies. He actually cared about our house getting too cold for us while the heating system was down.

    5

    Ed was great! He returned my call promptly and was able to take care of a family without heat on his way to another job. Thank you for going the extra mile.

    5

    Ed was quick to check my heat pump that quit working. He was knowledgeable and his experience saved me a lot! Very kind, worked with my hectic schedule an excellent communication. Nothing but great things to say and I will absolutely hire him in the future for all my heating needs. highly recommend!

    5

    Ed showed up the same day I called him. He explained what needed to be done and then took care of it. He did a great job, he’s very professional and polite. I would definitely recommend him to anyone.

    5

    Google Review needs more stars specifically for Ed. Called him up to come install my new thermostat but I was weary because I’ve been burned in the past (emergency service and diagnostic fees). Let me tell you, this man returned my phone call quicker than my own mother. He refused to price gouge me and just take my money. Instead, he hyped me up, and talked me through the install myself. He generously donated his time and knowledge without asking anything in return. If there isn’t a Patron Saint of HVAC, I know a guy who’d be perfect for the job. I even had to call him a second time just to make sure I was doing it right and he called back faster than the Cowboys exit the playoffs. I’m pretty sure we are best friends now, he just doesn’t know it yet. I highly recommend Ed for any of your HVAC needs and if there’s anything I can’t DIY in the future, he’s the guy I’m calling.

    5

    We called and Ed was able to come out right away! He had to replace our furnace thermostat that was not working! Very thorough and informative! So glad to find a good heating and cooling company close to home! All around good experience!

    5

    If you need a reliable professional, Brandon is your best choice! He went above and beyond to ensure a smooth experience. Arriving on time, he immediately got to work. He took his time installing my new heat pump in my home and mini-split in my ADU. Brandon explained how the systems operate, detailing the warranty, and advising us on how to qualify for a 25C Tax credit for the heat pump. His expertise is clear, showcasing his remarkable skills in his field. Additionally, his pricing is very reasonable. I will definitely be relying on Brandon as my primary HVAC technician.

    5

    Our furnace was making bad noises and finally stopped working. We figured it was the blower motor. We had to call someone and no friends or family had any recommendations.
    I went on line to look up HVAC repair and came across Ed. I was very glad I did. He was able to come the same day and diagnose a bad blower motor. We thought maybe we could just replace the motor, but when we realized how old the furnace was and how much it would be for a new one, we opted for a new furnace. Ed was able to install within a week.
    Ed kept me up to date while waiting for the install and was on time for everything.
    Ed is a great guy, gave great service, and the price was amazing!!
    Thanks again, Ed, and if anyone we know has any heating issues , we will gladly refer them to you

    5

    Ed did an outstanding job maintaining my HVAC system. From the moment he arrived, he was professional, courteous, and thorough. He took the time to explain what he was checking, why it mattered, and gave me helpful tips for keeping my system running smoothly between visits.

    What stood out most was his attention to detail—he didn’t just do a quick tune-up, he really made sure everything was operating at peak efficiency. My system is now running quieter, cooling/heating more evenly, and I have peace of mind knowing it’s been serviced properly.

    I also appreciated how respectful he was of my home, leaving everything clean and tidy when he was finished. It’s clear Ed takes pride in his work and truly cares about his customers.

    I’d highly recommend Ed to anyone needing HVAC maintenance—reliable, knowledgeable, and trustworthy!

    5

    We had an excellent experience with this local HVAC business. I emailed him around 4:00 AM, not expecting a response until later, but he replied right when business hours opened at 7:30 AM and said he could be out within 30–40 minutes — and he showed up exactly as promised.
    He was very honest and upfront about the diagnostic fee, which I really appreciated. The issue turned out to be a simple fuse problem, and he fixed it quickly without trying to upsell or exaggerate the repair.
    What really stood out was that he took the time to teach me a few tips and tricks so I could better understand when an HVAC issue truly requires a professional and when it might be something minor. That level of transparency is rare.
    He was also extremely respectful of our home — he wore protective booties upon entering, which I know many people care about. That attention to detail really meant a lot to us.
    He’s a prior veteran, very knowledgeable, fairly priced, and genuinely wants to help people. I’m very grateful for his professionalism, integrity, and expertise. Highly recommend supporting this local business!

    5

    I called Ed first thing in the morning because our gas furnace stopped igniting. Turns out the gas valve needed to be replaced. He already had one in his van and replaced it then and there. He was very informative and professional. He shared with me a few tips on what I need to do for maintenance. We are more than happy to support a local veteran and his family. Thanks Ed! Will definitely call again if we have any other issues.