HVAC reviews in Charleston, West Virginia

4.7 based on 165 reviews Back to the listing
    5

    Called to schedule a repair. They came the next morning. Fixed the problem and reasonable rates. Thank you so much!!

    5

    New system was installed within a week. The guys were quick and professional. Highly recommend!

    3

    Not quite good enough.!!!!

    5

    good ppl great service

    5

    Sales people are very nice and helpful

    5

    Very honest people. Great work. Great people.

    1

    They was rude both times they came out and they didn't even look at the unit or nothing

    5

    Amazing folks to work with. Fast and pleasant service.

    4

    No experience just providing transportation to the gas station. Also I sit there and figure out what I have planned for that day

    1

    I wasn't worth their time to call me back to get an estimate. So I went with a different company.

    5

    Woke up to 67 degrees. Called and they responded fast. Heat is back and we are very happy. Thank you!!

    5

    I needed a thermostat, they gave me same day service. Technician was efficient and friendly. Price was reasonable.

    5

    Called and they had someone to my house the next day. Fixed furnace in a very short time and their price was very reasonable.

    5

    Best heating and cooling service around! Great customer service too.

    5

    Great staff, very professional. Clean facility and plenty of parking. Call ahead and my parts were waiting on. Only took about 5 minutes altogether and was back on my way home

    5

    Showed up in the middle of the night! Thanks yall

    5

    During long heat wave, a/c stopped working. Called them at 8:25 am, they said they'd be here around noon. Just before they got came, they called, & were here before noon. I stood with them expecting to hear I needed a new hvac system, mine is very old. They diagnosed the problem and had it repaired in probably about 1/2 hr. They were pleasant guys, didn't waste any time trying to sell me up, fixed my ac & on their way. Cost for a motor plus labor was much lower than a different company I used last year who only put in freon. Excellent

    4

    $75 per hour, One hour minimum, but they opted not to charge us for initial visit. Furnace was blown. Replaced entire unit (Heating and A/C) two days ahead of schedule $1000 less than next closest bid. Excellent work, very professional. Unit works great.

    5

    We have A/C!! If you need any HVAC work done I can not recommend Charleston Heating Company enough. They exceeded expectations. They were the fastest to respond and to quote a job. They quote by the job not by the hour. They were on time, respectful, informative and professional. There were a couple minor hiccups that extended their time on the job. The rate stayed as quoted. Their work was precise and exact. They cleaned up thoroughly and answered all of our questions. They even take care of my systems registration for me to make sure I get the full 10 year warranty. A++ to these guys. A new customer for life.

    5

    Called yesterday around 4pm for my broken AC and they came the very next morning, receptionist had lots of hospitality and so did the two guys that came and fixed my AC unit. They are very friendly and the work got done fast, in about an hour I had AC. It took an hour because they had to go get a part, so they are very speedy with their process. Got it done in under an hour when they weren’t even there the whole hour. Now my AC is blowing really cold air.

    5

    This company is hands down the best company I have ever dealt with when needing HVAC repair. They were able to come out same day and fix my issue. They priced me more than fairly and I could not be more impressed with their work and customer service. They are friendly and helpful every time you call. If you need service do yourself a favor and choose Charleston Heating & Cooling.