All reviews for Variable Comfort Solutions

Write a review
    5

    Jared was great. He was right on time he explained everything he was doing and the price was very fair. I would recommend him and variable

    5

    I’ve used this company several times, and they always do great work. Their customer service is awesome—professional, responsive, and genuinely helpful every single time. Highly recommend!

    5

    These people are just great. Quick response. Professional attitude. Fair pricing. Know what they are doing. Knew what part to get and had it here with no issues. Interfaced with my home warranty people with ease. Obviously not their first rodeo. They are definitely our "go to" people.

    5

    Jared was amazing! He was very friendly and knowledgeable. He figured out the problem quickly and had it fixed in no time. I would recommend this young gentleman to anyone having problems with their HVAC system. The company had someone out to me quickly, he worked efficiently and explained everything and showed me the issue, and they are a lot less expensive than many others with quality work. Thank you Variable Solutions and Jared!!!!

    5

    We started using them in 2021 and will never use anyone else! Every time we have to call them the communication and the time they come out is amazing! Every technician we have worked with has been awesome! Again we’ve been going to them for 5 years and we refuse to use anyone else other company.

    5

    Our heat stopped working in the middle and the night on a Friday & during a severe weather warning for low temps. Variable Comfort Solutions answered quickly & were able to get to us within just a few hours. I cannot recommend them enough. They were honest about price upfront and Jared, our tech, was timely, kind & knowledgeable!

    2

    Cried $200 + to repair heat pump and worked for a day. Returned and put in a $75 filter and charged $740. What a rip off. Very greedy for money and no conscience for people. If the job was reall $740 the initial $200+ should have been deducted since the technician did not know what the problem was at the beginning.

    1

    I purchased a new Lennox system from Variable three years ago for about $15,000. When I needed service for a small ductwork repair it took a month to get someone to come look at it. Benji didn’t want to repair my existing ductwork, so instead sold me a repair that cost over $700 and failed in two weeks. They did maintenance on my unit at the time of ductwork repair and my system started pouring so much water that my gas water heater pilot light went out. I sent pictures and told them the unit was making too much water for two more months, but they “couldn’t find a problem” even though their ductwork repair had collapsed from water saturation. Three months later and my entire ductwork system is saturated with water. It will all need replaced and will cost me thousands of dollars, not to mention the unknown foundation damage to my house caused by terrible service, poor quality work, and not listening to me. I’m turning this in to my homeowners insurance and better business bureau.
    Editing this because of the bogus response below: they are not sorry and refused to take my calls once the damage became obvious and severe. I reported them to the Attorney General and Benji flat out lied several times in his response. He said he “discovered” the water leak which I told them had caused one section to come apart. He lied and said he stopped contact with me because I was rude - totally not true because he stopped taking my calls after seeing this video. He lied and said the water saturation in my insulation was caused from the water leak he “discovered” when, in fact, that minor pipe break happened in APRIL and was not the cause of the problem. A second HVAC company came out to provide an estimate and stated all the water saturating the insulation was from FAULTY WORK and not creating a good seal in the new run of ductwork and leaving other metal ductwork exposed. The estimate to repair my ductwork begins at $4,500 and I am taking them to small claims court for damages.
    Your repair failed and FELL DOWN because of water saturation, you come back out and tie it up, tell me you can’t find a problem? And then LIE about me being rude because I complained about the damage to my home? This is not good business.