E.J. Thompson & Son LLC

As always, my a/c needed service on 90 degree days. Thompson responded fast and fixed problem in just a frw minutes. Jon, the tech, was fantastic.

Fantastic service from Evan..n EJ Thompson plumbing ... called Evan n he set up a time to have my Hot Water tank installed. Awesome service all around!!

I was charged $132 plumber shows up tells me there’s no issues with my lines and I didn’t owe him anything . A week later I get a bill in the mail for a $132 for parts/labor/service call . So on Monday I call and point this out and was told it’s $132 if he didn’t do any work or not . This wasn’t an emergency call and it took about a week for them to even show up but I wasn’t rushing them . They did work previously for me and I was billed the same amount but decided to use them again because of honesty but wasn’t expecting a bill especially when no work was done and the man was under my house for less then 5 mins . About 2 years ago I called another plumbing company who did the same thing and found no issues and never billed me but this one did I’m just posting this review as a warning to any customer who uses them to make sure not to use this company unless you know that work needs to be done unless you like paying company’s for work that doesn’t need to be done . The lady on the phone was also a bit snappy with me and instead of working things out with me she just plainly tells me I’m stuck paying it and there’s nothing they were doing about it so in the future I’ll use someone else . BUYER BEWARE ** plumber told me on the phone that everything looked good and I didn’t owe them anything but you’ll still get billed . The first time I used them the plumber checked with me and told me a $150 quote even before he started the work so it seems fishy to me now I’m being billed for work that wasn’t even done