HVAC reviews in Point Pleasant, West Virginia

4.5 based on 57 reviews Back to the listing
    5

    Derek was great. He was good at explaining everything he was doing. He was knowledgeable and done a great job at a reasonable price. 5 stars from me.

    5

    I had a new heat pump and furnace installed. Point heating and air sales a quality product and has one of the most professional team that I have ever felt with

    5

    Been using this company for a while now and always do excellent work. Matthew Arthur has been so helpful. Always gives helpful tips and fast quality work. Definitely recommend

    5

    Virgil and Derek were great. They did a great job on installing a new propane heater.

    5

    A serviceman came the day I called!! How lucky for me! The company returned my calls and the days they were at my house, clean and prompt! I felt at ease with them being there!!

    5

    This company is the best! I called with an issue and Derek came out the very next day. He fixed the issue in no time. We were very pleased and highly recommend this company!

    5

    Very good people. Knew what he was doing and explained the problem so it could be understood
    Highly Recommended
    Just had more work done technician did an excellent job

    5

    The young man was kind, courteous and knows his business. Explained my questions I asked so I could understand. Will recommend Point Heating & Air, LLC to all my friends and family.

    5

    Our air conditioner wasn't working at 4:30 on the Wednesday before the HOT 4th of July weekend and they came within 10 minutes of calling them on their way home to fix our issue. We were very grateful for the quick service! Would highly recommend.

    5

    OUTSTANDING SERVICE! I hired Brad's Mechanical Service and worked with Jake the Manager on a project in Leon, WV. I am located in Florida and Jake did everything needed in order to make sure that I always knew what was going on while his crew was working. They sent me pictures and daily updates and even finished the project AHEAD of schedule. This house was not an easy job and they made it seem effortless. I highly recommend for any of your HVAC needs.

    5

    Nathan came out, diagnosed our problem
    With our heater and fixed it right away.
    He was more than helpful.
    I’m gonna use them next time I need service.

    3

    Direct coordination with the renter was to be done. Initial coordination with the owner was done. It did not seem as if tech and dispatcher took note of the previously explained situation. AFTER 3-4 weeks of waiting for an estimate to be provided, 2-3 ignored phone calls with VMs left, 1-2 e-mails sent at least, I was finally able to talk with Nathaniel, who professionally explained to me that due to this write-up PH&A determined I probably did not want their service and thus they did not respond with an estimate. I guess I hit a nerve. If you want to "shun" me, even the Mormons tell people when they have been kicked out of the church. Good luck ?

    5

    Have helped out same day on two occasions when we needed them. Professional & friendly. Would highly recommend.

    5

    Nathaniel was very professional and let us know what repairs were needed, their potential cost and pros and cons of repair. He did not just come in and say we needed a new unit. When we asked about a new unit, he asked questions to determine what type of unit would work best for us. Did not try to sell a specific brand or size of unit.

    5

    Our heat went out last night, so I made a call to Point Heating and Cooling. They had someone there within a couple of hours and were able to get our unit up and running. I am very thankful for their work and their professionalism.

    5

    Great service! I highly recommend them for any HVAC issue. Josh went above and beyond in fixing my issue, answering all my questions along the way. No wonder this company has such a good reputation!

    5

    I have had them service our heating and cooling system for several years. They replaced our heating and cooling about 5 yrs ago. They did a great job, very clean and the workers were awesome. I highly recommend them.

    5

    Done a great job at a resonable price and I am a happy man with the service I receive from point heating & air

    5

    I bought a new HVAC unit. The guys were friendly. They did a great job. Even made over my house dogs. Very trustworthy and professional. Would highly recommend.

    5

    Excellent service, extremely quick response, excellent communication between service representative and customer. Very knowledgeable and thorough on explaining the issue at hand. Would highly recommend this company to do my HVAC work.

    5

    Extremely satisfied with their service and their responsiveness during this heat wave. They checked for part warranties and were honest with their pricing. This was a blessing as we were qouted elsewhere for over twice as much.