Reviews of local pros in Baldwin, Wisconsin

This review is long over due. Our central air acted up in June, andJ & N Heating and Cooling was over the top amazing! They had someone come out right away and within a week installed a new, more efficient furnace and replaced a 30 year old central air unit. Their kindness was outstanding, but it was their patience with me that I am most grateful for because they explained things multiple times along the way. Last night, a tree near our house was struck by lightening, and we lost several electronics along with internet and other issues. There have been three different crews regarding OTHER issues out here today fixing things, but no need for J & N to make a visit because all is well with the heating and cooling. The electrician was impressed with the central air unit and the surge protection installed which saved it. Thanks again J & N. You are the best.

John and his crew have been great over the years, but our most recent experience takes the cake! Our furnace really needed to be replaced and I had gotten a quote prior to speaking with John. Much to our surprise, he ended up saved us THOUSANDS of dollars, and had it installed within days! Even with upgrading both the furnace and AC unit. He was up front and honest about everything he was doing. We didn’t feel pressured to purchase anything we didn’t really need like the first quote we had got. The guys also came back when the weather was nice enough to charge the AC. I Didn’t have to call, they did exactly what they said they would. 10/10- would definitely recommend!
Jenny

We came home on a Saturday afternoon and found our house to be 55° F on a recent stretch of subzero weather. I called J & N and explained we would be able to maintain this temperature and wait until the regular business hours on Monday. We rescheduled a Monday morning appointment.

I had other things to do at a big box store in Hudson and went there after scheduling with J & N. An HVAC company salesman from the competing big-box store immediately greeted us as we entered the store and asked about how our furnace was running. I kept walking but my wife shared our story. The big-box store quickly dispatched another salesman to our house, not to fix the problem but to take advantage of our situation by pressing me into a quick over priced sale.

J & N quickly got our furnace working on Monday morning. They explained why the future long term prognosis for our existing furnace would be guarded. We could have replaced the old burners and blower bearing to squeeze out some more time. Instead, we chose to install a new 2-stage furnace. Much of our service call money was applied to the new furnace.

J & N has knowledgeable technicians but also has old fashioned values on how to empathetically treat people. The J & N installation paid impeccable attention to all the small details. We are very content with our quiet dependable furnace. BTW, their price was much less expensive than the big-box store quote. The rare honest values of J &N will serve them and their clients well. Thanks!!!

We recently had J&N Heating replace the furnace in our house and we couldn’t be happier with the service they provided. The whole crew has been great to work with from start to finish. They have been very quick to respond to all communication throughout the process. They provided a nice clean new product and left a clean work space when they were finished. I will be recommending them to anyone who asks for a professional company to work with.