Floor Refinishing reviews in Brookfield, Wisconsin

Very professional service. Highly recommend

Wow, I never realized how bad my stone was until the guys at Milwaukee area stone professionals cleaned and sealed. Super up front and professional highly recommend!

Superb restoration and cleaning of all countertops. Nick was very professional and explained every detail of the work being done.

Milwaukee Area Stone Professionals restored my terrazzo floors. These guys took a rough floor and made it shine brilliantly! I highly recommend!

I live alone so normally I don't want strangers all over my house especially during covid but Nick and his crew were very polite and professional.The prices were fair considering the quality of the work and employees. Trust is a huge factor when hiring in home cleaners and they've definitely earned my trust along with future business.

I’ve communicated with Nick(owner) @ Milwuakee Area Stone Professionals multiple times to get an estimate for my stone floor. We had set an appointment but he never showed up or called to cancel. Very unreliable and disappointing! I do not recommend.

I WILL GIVE THIS COMPANY ZERO STARS FOR A REVIEW. I ONLY GAVE ONE STAR BECAUSE I HAD TO. I spent a lot of time talking on the phone with Nick the owner. I set up an appointment with him. He no showed and did not call. I called the office and asked the office person to call me back regardless by noon and she never called back. I never received a follow up phone call. Then when another service came to my house I found out that the owner Nick gave horrible inaccurate about my granite installation issue. He said it would cost $20-30,000 to fix when it turned out my granite only needed at most $200 to fix by another service. BOTH THE OWNER AND HIS STAFF ARE HORRIBLE AT CUSTOMER SERVICE AND THEY GIVE INACCURATE INFORMATION ON GRANITE.

DO NOT USE! Milwaukee Area Carpet Cleaning/Milwaukee Area Stone Professionals - Owner Nick Bokas. I recently contracted Nick to come out and remove and install new grout around my shower and glass block window. I am very disappointed with my interactions/experience with MACC and Nick the owner. He took my deposit and never showed up for the scheduled services. I have sent a letter to request a refund and have not heard a response to resolve the issue.

In contrast to other reviews, I received great service from the owner, Nick. He was quick to respond to my inquiry to eliminate minor lippage on a mosaic marble floor and provide me with an estimate for the work. The work was performed timely and according to the standard I requested. I would not hesitate to use Milwaukee Area Stone Professionals again for any natural stone refinishing.

Nick was quick to respond and provided a fair estimate for a job several contractors refused to take on. We needed our stone shower re-grouted, re-sealed, and polished, with a damaged soap dish replaced. Additionally, we approved a repair for a chip in our kitchen countertop. Nick offered to clean our stairwell carpet for free as part of the services. I paid a 50% deposit to secure the dates.

On the first day, the team arrived late and unexpectedly brought a toddler to our small condo. They left, returning hours later, completing minimal work and leaving silicone debris on the floor. A team member chipped off part of the soap dish, saying they’d bring replacement options the next day.

On the second day, after I expressed concerns, Nick assured us everything would be completed. He worked a long day but later said additional materials were needed and requested more payment, which I reluctantly provided. By Sunday, Nick delayed further, claiming the work required a dehumidifier, which he didn’t bring. He promised to return Tuesday.

On Tuesday, after several attempts to reach him, Nick arrived late. Some work was completed, but the soap dish remained broken. After the grout dried, I discovered the shower door was misaligned, causing leaks. Nick stopped responding to messages, leaving the job incomplete.

In summary, the work was unfinished, the shower door was damaged, communication was poor, and the process was unprofessional.

If there was an option to give zero stars, we would have. Nick appears to know what he is talking about and gives assurance that the job will be done correctly and on time.

Nick showed up late, and didn’t finish the job (restoring our granite countertops, which have some lightly faded spots). He clearly explained to my husband that one area of the kitchen was done but the others still needed to be worked on, sealed and polished. After showing up to finish, he told my husband he couldn’t fix the issues and would only charge us for the sealing and polishing. After payment and Nick leaving we noticed that the tops that were supposedly polished had streaks, coffee grounds and drip marks all over. The tops had never been sealed or polished but the money was still taken.

We have tried to get ahold of Nick several times by phone and text (with pictures) and have not received any responses.

Our hope now is that we save someone else the trouble and hassle that goes with hiring this company and now we have to hire another company to fix the now scratched countertops.

This company is NOT recommended!