Concrete Contractor reviews in DeForest, Wisconsin

Had curbing installed less than a year ago. It did not last for one Wisconsin winter. Have called and emailed Nick multiple times but no reply. Very poor customer service.

Earthscape came and installed concrete curbing for us. They came back later and sealed the cement. Everything was done in a timely manner. Emails and phone calls were responded to. Great to work with.

I made an appointment with Nick and he never showed. I followed up with a phone call, left a message, and received a text about an hour later that said, "sorry, I totally forgot, let's reschedule." So, I replied and suggested a new time to meet, and I never received a response.

Nick and his team did a great job at my property. Would recommend to a friend

Neighbor had Nick install curbing so wanted to get a quote. Meeting setup and no show or call to reschedule. I called to find out eta and got a text back to reschedule. Rescheduled apt was also no show. Very disappointing!

I have had more than one estimate setup with Earthscape with no one showing up and not even an apology when rescheduling. I took off work for these meetings. So I called All Star and reached the Earthscape voicemail. I thought I called the wrong number, so I tried again and it was Earthscape.
BE WARNED- Earthscapes Curb & Mulch and All Star Curb are the same! The address is the same and the phone number is the same as the EarthScape office
I do not know why they have 2 companies offering the same services. Are they trying to set market prices by sending out estimates from 2 companies? Are they trying to get additional calls coming in for more work? Are they trying to cover up the bad name of Earthscape?
This is dishonest business practice.

They were friendly and responsive. I am thrilled with how our curb turned out.

We had a very good experience with Earthscape. They provided a good product at a fair price. The work was done promptly and efficiently. Our perennial beds now have a finished look and provide a definite border.

We had a wonderful experience using this company. Everything from the friendly service to pricing to the communication was great. We are very pleased with the final product and have already gotten a lot of complements from our neighbors. Nick listened to all of my needs and helped us get exactly what we wanted.

Earthscape recently installed natural style curbing around my flowerbeds/house and I absolutely LOVE it! I love everything about the natural style curb from the shape, the details, color, etc. The guys did an awesome job and they are some of the most efficient workers! I am so happy and pleased with them and their work, I honestly cannot wait to get the last little bit of curb installed around my trees. I highly recommend Earthscape!

I had a concrete patio poured by Earthscape in May 2015. It cracked in several places and a piece came out of the step by mid July when I walked on it.

I contacted Earthscape almost an annoying amount to get them to come out and look at it. A direct quote (no corrections for spelling made):

"I took a look. Im not going to leave you with a broken patio...ill come back this week and see what i can do.

I had 3 patios in a row crack ...you guys and <<NAME REMOVED FOR ANONYMITY>> are 2 of the 3...and its all related to the new saw we got to cut them...the cuts werent as deep as normal.

Ill touch base next week and see what our option are."

They did not touch base nor did they stop by.

My emails went on until November when I got the response "We have had great weather and are still working...sorry i havent responded faster.

Every contractor will tell you its concrete and it cracks.

We plan on adding crack joints, crack filler in existing crack and re sealing"

He admitted previously that his equipment was faulty, and then stated that it's the nature of the product to break.

He still didn't come to do any of those things.

Winter came and went and I contacted them again this spring. I really, really wanted at least the gouge fixed. The response... "a hairline crack in concrete...it is concrete in wisconsin...its going to happen at some point.

I do understand the urgency and will make sure we get on it asap when nice out and down the road in later april or early may."

By this time, I had no patience left at all and I asked him again for a specific date. I had already taken off of work several times when they had planned on coming. May 16th was no different. Still, they didn't show up so I emailed yet again asking for the owner or some other competent person from the company that could rectify this situation to come the next day.

The owner and another gentleman came today while I was home. They looked at the patio, didn't knock and then left. I got this email as a response.

"So our competent people stopped by....myself included and I am really unsure what you want done.

The hairline crack is not an issue....concrete cracks...its an issue or warranty if you have heaving, separation or it buckels...you have nothing like that...its just a hairline crack...that's what concrete does."

As for the step it looks like you dropped something on it or a chunk is out, that we can just touch up with some sealer to blend in....which we did already.

The rest of the patio looks great....if you want other professionals opinions you can get them."

If they had told me last year that they had no intention of doing ANY of the things they told me they would do, I wouldn't have continued to waste my time.

As a note, I have had numerous other concrete projects done by other contractors (full driveways, garage slabs) with NO cracking. We drove trucks, parked a 7000lb sailboat, and snow blowed those other works of concrete with no damage.

Earthscape can be felled with a pair of 3 inch stillettos. Go figure.

Made our old, muddy dry lot look like new. Scraped out the old and brought in tons of new gravel. Spread it out nice & even and packed it down.
Super to work with and reasonably priced.
Definitely plan to use them again!

Nick and his crew are a very professional, talented, fun group to work with on any project! They have great vision, arrive timely, work diligently, and clean up after themselves. I would have them back in a "heartbeat" for any additional landscape projects!
Thank you so much!

This guy sucks, no communication once he has your money he is GONE. Did a poor job on part of my install. Said he would be back to fix. That was 2 months ago. Tells me now wants to charge me. Promised 2 weeks ago still a no show. Poor attitude tells me don't worry about it the grass will grow over it. If you are reading the reviews you can see most are about crappie jobs. He does not care about customer service. He will take your money and run. LOOK OUT FOR THIS COMPANY.

If you can avoid using this company, please do so. Nick does nothing but make promises and never deliveres. It was one of the worst experiences I've ever had with a small business. Within weeks of having the landscaping done, we had weeds growing on top of the weed barrier. They had used dirty rock for the landscape and when it rained, the dirt filled in on top of the weed barrier and the weeds grew like crazy. On top of that, there was no grading away from the house, so the water would pool in the landscaping. We gave them numerous opportunities to correct the problem. After over a month, Nick sent some kids over to add rocks. (As if that would fix it!) Eventually I eventually contacted another company to fix the landscaping and deducted it from earthscapes bill. They went back and forth with me and after a month finally accepted the difference between their bill and the cost to fix it.
Do not use this company. Nick has no idea what he is doing and will promise everything, then never deliver.

Very Friendly staff, however no follow-through. I had an individual (very nice and knowledgeable guy) come out to my property so they could quote me for the work. Over a month later, and after several attempts (at least 4) of me trying to contact them via phone and text, I finally received a quote but it did not list all the work that was discussed when the individual came out. I will not be going with the company in the future and should anyone ask for recommendations, I surely will tell them my honest feedback about the quality of customer service I received.

Update:
Please see the screenshot of the actual email sent to me with the date and quote.
Original date coming out on the property: Sept. 30th
Quote Received: November 12th for $1,500

I reached out to Earthscape to get some work done in our culverts. All along it felt like they were ready to help, could keep within budget, and would be providing some ideas to help with the project. Week after week I have had to follow up with them to find out where we are as far as next steps. I kept hearing that I would get info on scheduling, ideas sent, and NEVER had a response without me asking what’s happening. Granted this is a tough time for many but now I got an email back basically saying this won’t work for them anymore and to look at other contractors. Super disappointed with the follow up from this company and now I am starting from scratch. Poor communication all around.

I contacted Nick after moving from Indiana and seeing landscape curb used a lot more down there. Nick was at our house ASAP and signed a deal right away, he is a GREAT guy and affordable......Nowadays it seems people are only worried about the money and not quality, well I have to say that is not the case here.........I cant wait to have our landscaping done and guarantee even without the job done that this job will be perfect!!!!! Thank you for such quick action, and looking forward to you guys working at our home coming up soon......Matt & Kari....Janesville Wisconsin:)(:

Nick and his crews were awesome to work with. Quick, thorough, and provide a great product. Our nephew even stepped on the freshly laid curb just after the crews left - Nick had someone out the next day to repair. We love our decision to install the curbing, and use Earthscapes!

Nick promised he'd obtain the specific brand and color release we told him had been used in the patio we had previously installed, so our curbing would match. Then on the day of install the crew knew nothing about it and of course did not have the color. "Oh we can still match it with the stuff we have" they promised. Total fail, the color is very different. Nick dodged our requests to make things right. He's a scammer and will tell you anything to make a sale. Don't bother with this company.

Love my new patio!! Perfect design, perfect pour and perfect landscaping around. Can’t wait to spend my summer nights relaxing in this new space.