HVAC reviews in Franklin, Wisconsin

Repaired my air conditioner within 24 hours. Great work.

Great HVAC contractors! They took the time to explain my options and helped me make the right decision. Thank you.

Our AC stopped working before guest arrives. They fit us in last minute and got it running just in time. Super thankful for the fast help

These guys really know what they're doing!! Our AC was blowing warm air, and they diagnosed and fixed the issue quickly. No pressure, upselling, just honest and effective service!!

My AC broke down during a heatwave, and they showed up the same day. Quick, professional, and got my AC repair done fast. Couldn't ask for better service.

Our AC gave out during one of the hottest days of the summer, and we were desperate. We called and they sent someone out the same day. We’re so grateful for the fast and reliable service!

I rarely leave reviews but, this company deserves it. Our AC wasn't cooling at all and they came out within hours of our call . The repair was done right!!! Thank you for the outstanding service!

We heard great things about Urban HVAC however when we attempted to use them for a customers project we did not have a great experience. A homeowner wanted to have a mini-split air conditioning unit installed in her sun room for her dogs during the day. We contacted Urban and were able to get someone out for an estimate within a week. We were told we would be given the estimate within a few days. After that we were given the run around. A week later we called asking about our estimate and we were told he was working on it and we would have it soon. We then called every week for the next 4 weeks. It has now been 5 weeks and we still do not have our estimate. When I called and asked to speak to the owner Ryan yesterday he was short with me but in the end promised me that we would have the estimate with in the hour. It is now the next day and we still do not have an estimate.

We understand that there are more pressing projects for them with the extreme heat, however telling us that they are too busy would have been exponentially better than them telling us it was coming soon and then never sending it.

We have moved on to another HVAC company. We wish Urban Heating and Cooling the best with improving their estimate processes and customer service.

Our furnace was broken and Urban got us a new furnace installed very quickly. Explained all our options and helped us choose the right one for our home. Good honest company!

Had them install a new furnace. Install team was super friendly and completed the work in a timely manner. Make sure u give them a call when replacing or servicing your HVAC units.

The Urban heating and cooling company did a great job, I strongly recommend them to others .
They were very reasonable, they were very professional with their work.
Thank you for your service.

Ryan is a stand up guy. He came to do our heating and saved us. He is very nice, professional and affordable. Great family man, I asked him about house issues unrelated to our heating and he helped me out with no additional cost, you don't find professional like him anymore.

True Professionals!!! Got to us within 1.5 hours of calling, fixed everything in no time and didn’t charge an arm and a leg! So happy I went with them, HIGHLY recommend this company to everyone! Our technician Ryan was so polite, so friendly and very professional. Thank you again for giving us our life back on the coldest day yet this year (-6F outside, imagine the gratitude!!!)

Urban is great. They are there in an emergency, and quick to accommodate us when we need them for regular tune ups. Our go to heating and cooling company.

We use Urban Heating and Cooling on the majority of our jobs in our custom home building company. Ryan Sopa and his crew are courteous, professional and prompt. I highly recommend for new construction as well as service locally. Great job to Ryan and his team. 5 stars!

I called Urban Heating because my was making a strange noise. They were able to come the next day and take a look at it, of course it didn't make the noise when they were there, he (Ryan ) came out the next day and determined it wasn't mine. The office woman was friendly and helpful and Ryan was extremely helpful. I will recommend them to anyone with heating or cooling issues. Thank you!

Ryan & Zach came over on time to professionally clean ducts . They explained process . I saw before & after pictures! Ryan also did a furnace check . I received a detailed report from that service too. I would call them in future for my HVAC needs.

Urban Heating and Cooling is my go to. They have worked in my furnace several times, from tune ups to clearing stuck birds. They replaced my air conditioner at a reasonable price and during the summer heat in a reasonable time frame. I will only call them for my heating and cooling needs!!

Great experience when we had a last minute AC need (hottest day of summer, of course!) After hours, emergency call and they were quick to respond and fix the issue. Had a question afterwards, and another quick response/fix. Would definitely recommend! Great local company.

Urban Heating installed and has maintained our Lennox furnace and air conditioner systems over the past 6 years. They have done an excellent job. I would highly recommend them.

Urban heating and cooling came out and saved my old furnace a couple times when various control boards failed and even saved me on a warranty I didn’t know I had. They now come and do all my inspections/services. Local owner and company. 100% recommend