Reviews of local pros in Franklin, Wisconsin

We suffered significant damage to our basement due to the recent flood in our area. I called the folks at Lee Plumbing, Heating, Cooling & Electric to help with getting us back up an running. First Dave Gauthier and Robert helped by installing a new hot water heater. Dave's knowledge and willingness to share it with Robert was refreshing to see. Before they even got here, Dave had already figured out how to reconfigure the gas line to accommodate the new hot water heater. We were very impressed by his forethought thus making for a seamless installation. Next, I called for some electrical work. Kyle McGovern came by the same day that I called. He addressed all of our issues and fixed them. Kyle even took the initiative to "clean-up" work done by prior "handy people." Very impressed and will be calling Lee Plumbing, Heating, Cooling & Electric to come and check out the furnace shortly. We have a lot of confidence in their work and much respect for their service team.

After trying myself to clearout the main pipe in the basement from it backing up I ended up having to call a plumber and I'm very glad I called Lee Mechanical. they were able to send someone out to my house within a couple hours of me calling in the morning. They sent Kevin and he was fantastic! He provided excellent service and was able to get it done in a timely manner. I will definitely be recommending them to people in the future.

We had Lee Mechanical install a new Generac whole house back-up generator.
They did a phenomenal job, very professional and knowledgeable with great customer service.
I am a retired engineer and have worked with many contractors, but Lee Mechanical is definitely my go to contractor. I highly recommend them.

I could not be happier at the outcome of our appointment. Having trouble with electrical. A problem not easily found, Kyle worked a few hours and found the problem, made repair and all is well now. We have used Lee’s services for our air conditioner, plumbing, including installation of water heater and sump pump. Always happy with the work they do and the professionalism they display. Lee’s is trustworthy and respectful of our home.
Thanks again!

Several days ago, I accidentally cracked the tank of the toilet and water started leaking. I started searching for a plumber who could come asap. I finally found Lee Service in Kenosha. The women I spoke with was familiar with the area in which I live. She was able to find a staffer who could arrive between noon and 2pm. Stress level started to go down. A few hours later, I got a call from the plumber who asked if he could arrive before the designated time. HURRAH! stress level gone. Kevin arrived shortly after and started the job. He thought he might be able to just replace the tank and headed out to find one. Turned out they stopped that model several years ago. He got a new toilet to install. He was thoroughly professional as he went through the process. He kindly answered all my questions and within a relatively short period of time it was installed and running perfectly. He cleaned up everything and answered any last minute questions.The bill was well worth it not only for the quality of the product, but also for his excellent skills and cordial personality. I am spreading the good word about Lee and Kevin to my relatives and friends.

A few months back we were having some issues with the heating/cooling unit in our condo, contacted Lee Mechanical and someone came out and checked everything out. Contacted someone else within Lee who worked with the all in one type of unit we had and got the correct unit ordered. A serviceman came and took out the old unit and installed the new one, short and sweet, gave us a few tips on care and maintenance. So efficient, in less then 2 weeks from the initial call it was installed. Everyone I worked with or spoke to was helpful and professional!! I highly recommend!

In the last year I had Lee Mechanical out to our house for some updated electrical work as well as installing a new furnace and air conditioner. Corey did an amazing job with our updated electrical and was very quick and professional. Steve installed our furnace and air conditioner with short time frame that we had. I was 100% satisfied with both of my services. Thank you so much Lee Mechanical!!!

If I could leave a 0 I would. I used to use them in the past for our restaurant locally, and thought I'd give them another try because I like Bob and his family. I called them for an AC leak in our commercial kitchen, and they said they would send someone out. Noone showed up, no call, nothing. I called the afterhours and a gentlemen called me back apologizing for whoever scheduled the call. He told me he'd call me after his 8am meeting and should be able to get someone out the next day. Well, he didn't call, I called the office, and she said she couldn't get anyone there until Tuesday even though both people said someone would get out to service our commercial AC. I understand that it's hot and there is a lot going on, but don't say you're going to send people out and never show!!! Sorry Bob, I tried to give you the business again, but apparently customer service still needs some help, or you just got too big to help the little guys. Never again!

We had our laundry faucet and washer shutoffs replaced. The plumber, Todd, explained the details of what he planned on doing and how much it would cost. Todd was very professional and answered any question I had. He did a great job on the installation and thoroughly cleaned up after the work was done. He explained what he had done and how to work with a new faucet (no need to lean into the handles anymore to shut off the water). He also explained about the new devices used to address water hammer which were installed. A very good experience from Todd and the folks at Lee. I will definitely call them again for my plumbing needs.

Our 24 yr. old furnace bit the dust on 12/09/20 and I gave Lee Mechanical a call that morning and Dave B. was at our house that same day with a quote on replacement and time frame on installment, which to our surprise was the following morning. Thank You Dave! Installer's John and Steve did a great job and the wife is very happy, and so am I. Out with the old, Tempstar 7000, In with the new, Lennox EL296.

We purchased new heat, AC, and a generator from Lee. The sales person assured us of their excellent 24/7 service, as a service oriented company. Called today to make a service appointment, and was told they no longer provide residential services. No communication of this in any way from Lee prior to our call. We are disgusted with their lack of professional service.

Had them out to replace my toilet and kitchen faucet today. Tom was very nice, pleasant to work with. Installation was flawless. Previously had Lee's install my furnace, A/C, hot water heater, and whole house humidifier. They always do great work.