Bathroom Remodeler reviews in Menomonee Falls, Wisconsin

Steven and Jay did an excellent job getting my new shower put in. It's just awesome and I can't wait to use it.

Israel and team were the best! We had a shower remodel and the new shower is beautiful! From the moment they arrived they were very professional yet friendly. They explained everything about the process every step of the way. I was able to make my selections regarding height and placement of accessories. My choices were documented in a document I signed for final approval at job completion. The quick demonstration of the shower features was nice. And we had ample time for any questions we had. I highly recommend every member of this very organized and experienced team!

We have a turn of century home including a shower/tub with multiple angles and a window. Alec and team focused their attention on every detail. We couldn’t be more pleased with the finished product.

Our new shower was installed just as described ahead of time by our sales rep. Our installers were very competent, pleasant, and efficient. We are very pleased with the results.

Everyone involved was very professional. The installation team went above and beyond to make a very tight deadline achievable. Communication from start to finish was thorough.

Steven and Jay are everything you would expect from Kohler and more. From start to finish everything was perfect. They were professional, courteous, friendly, problem solvers, diligent and a pleasure to have in our home. The new installation is beautiful and surpassed our expectations.

Kohler has refurbished 2 of my bathrooms in the past year. The experience and results on both were outstanding. Work included 2 stall showers and 2 quartz vanity tops, as well as 3 new sinks. The workmen couldn't have been nicer. They arrived on time, made no mess and worked independently. I highly recommend Kohler.

We love our new Kohler shower. The team did an amazing job . The tear down of the old shower and installation of the new was finished in a day. Gabriel kept us informed about each process and asked for approval after each step of the process.

Kohler Services installed our custom Kohler LuxStone shower and the result is fabulous! The shower is perfection, and the installers did a fantastic job making sure every detail of our unique installation was done perfectly. They were timely, friendly, efficient and thorough. We couldn't be happier and highly recommend!

Excellent job done by Kohler crew. Everything done in 1 1/2 days by 3 man crew. Extremely pleased with new shower.

Heather came to our home for the initial meeting. Very pleasant and knowledgeable. Chris and Ian were the best. Professional and organized with attention to every detail. Any slight changes were cleared with us first. We chose Kohler for the name and they lived up to the reputation.

The workmen (Brian & Jacob) were nice, knowledgeable, clean, neat, detailed … made sure everything was the way we wanted it (measurements, etc.) and that everything worked correctly when they finished. They took enough time to make sure the work was done correctly. The finance guy (Brian) was great and our initial sales lady (Heather) was awesome, also! Finally, they showed us our lifetime warranty and how to quickly get in touch with Kohler Service, if ever needed. Thank you, Kohler :)
[the pics are samples of what we chose and had done]

Kohler installed a new shower stall in the master bathroom.The installers were extremely professional and personable They checked in with us at various times the day to make sure we understood the process and to verify the position of the equipment. They left us with a bathroom cleaner then when they arrived and a beautiful shower stall and new toilet. Overall it was a positive experience.

AJ was, in all ways, a wonderful "Face of Kohler" gentleman. He demonstrated outstanding professionalism, his demeanor, knowledge of product, and scope of work for my project.

His manner and bearing with us on a personal level was always interested and listened to our wonderings about this and that component of our project. In every instance he treated us with deep respect, while answering our every question.

In our experience, AJ well earned a Five Star Rating.. We would actually ask for him to "lead the troops" on some next Kohler project !

Newel and Carol Thomas

Our change from tub to Kohler walk-in Luxstone shower was Class A from the start. Beginning with salesperson, Michelle, who worked with my changes and championed efforts to source the discontinued oil rubbed bronze finishes, to the warehouse who had to break down shipping packages to find it, and finishing with the installation team, Doug, Ryan, and Will who worked diligently to complete a beautiful installation in 2 days which included unexpected reconfigured plumbing, custom fitting a floor piece, and accommodating our on-site special request to add trim to the top of the walls where we kept some existing tile. They were always on time, professional, courteous, respectful, and friendly. In our opinion, the very best example of customer service, a quality product, and professional results. Based on our experience, we highly recommend Kohler Luxstone.

AJ & Luke arrived right on schedule. They looked over the job, explained what the plan was and went to work. As they moved forward with the project they would consult with us to ensure that we got what we wanted. The whole crew was exceptional in all aspects of installation and communication. Fantastic job and the finished project is very impressive.

Mike and his partners were excellent in there expertise, professionalism, punctuality and cleanliness. I asked Mike to fix a few pieces of tile i removed. No problem. Kohler has found an exceptional employee in Mike. A word to Kohler please treat him well. It would be a detriment to your company to loose him.
Thank you
Jim

The Kohler System is amazing! The installation was less than 3 days! The materials are great quality! The process was excellent from the design meeting and material selection to the installation! The designer was fabulous and the installers were excellent! Their professionalism and expertise makes them worthy of 1,000,000 stars if I could! Team Israel and Jacob rock!

Needless to say that the Kohler products were of great quality, but the installers did an amazing job! They were punctual, very courteous, communicated during the install, protected our hardwood floors, and cleaned up before they left. Their attention to detail was impeccable. I highly recommend Kohler Services just because of the installers!

I LOVE my new walk-in shower! Israel and his crew showed up promptly at 8 a.m. and got right to work. I barely knew they were here. They made very little noise, and were professional through the whole process. I watched them work and they explained everything to me as they went. When they were finished, they showed me the new shower, explained how to clean it and went over the paperwork in detail. I highly recommend Kohler Services!!

My installers Israel and Jacob were so knowledgeable to fix any issues that came along. They were friendly and did a great job installing my shower and cleaning up after. I would highly recommend them. P.S. the Plumber was excellent too. I didn't catch his name though.