All reviews for SOLENERGY

When I ordered solar panels to be installed on my roof in 2023, I went along with Solenergy's promise to install a new roof, which they said I'd get a tax rebate on even as I got a tax rebate on the panels. Absolutely not the truth. The roofer was one Dustin claimed his company had bought. No, it was an independent roofer who skipped town after doing a horrifically bad job on my roof and gutters. It took from spring to November to rectify the situation because of the runaround Dustin at Solenergy gave me. I finally found another roofer on my own and got out of my contract with Solenergy. Then, someone else from Solenergy started calling me around Christmas, every couple of days, to pressure me to sign on to solar panels again.
I kept meticulous notes of conversations with Dustin and saw a pattern of false promises and excuses. It was a deeply upsetting experience, and I'm posting this because I truly believe Dustin and whoever works at Solenergy needs to look inward and accept their behavior. When you have to explain to someone what "standing me up" means and they make excuses...when they tell you "Sorry I didn't call like I said I would. I've been putting out fires" when YOUR project is the "fire" they need to deal with...
Reflection on professionalism and honesty are in order.

They got in touch with my landlord shortly after she bought and moved into our place . They had her get copies of my bills , a picture of my breaker box and told her they would get her these lovely solar panels that are more of a problem then a benefit and Dustin is horrible to deal with . I have tried communicating with him , she has tried communicating with him , I have sat down there when she has tried and he never gets back to no one . Poor quality at customer service that is for sure and to have your work cells voicemail full and not be able to leave messages for days that is ridiculous. Our solar panels went up in February. The first bill she received without an electric bill was April . I still had one , may I still had one we continued to contact Dustin . My elderly landlord finally said I will call the electric company the electric company has now informed her that we may need to rewire our entire house to get me connected to the solar panels. I think Dustin is fraudulent when from the beginning he knew she had me as a tenant he never communicated with us and as many times as he asked for my bill he knew I was getting charged still.but yet this company used my info to get an elderly lady into a contract with solar panels . So it now December almost a year into these panels and this company and Dustin still don't care . But it looks like dustin has communication problems not just with us according to reviews .

I would recommend if you are looking at solar panels not to go with this company at all.

Beware of SolEnergy – Deceptive Practices and Fraud

I had a terrible experience with SolEnergy. Their sales rep, using SolEnergy branding, promised my solar system would eliminate my power bill, have a 25-year guarantee, and qualify for tax credits. They arranged financing and took full payment a full year before the system was even operational, and when issues arose—such as poor installation and delays—they ignored my concerns. They falsely claimed to be BBB accredited, but they are not. Look it up!

They now deny responsibility for their sales rep, despite him using their name and materials. After connecting with others, I’ve found this is a pattern. Do NOT trust this company. If you’ve had a similar experience, report them.