Appliance Repair reviews in Milwaukee, Wisconsin

Super helpful staff!

Couldn't repair my mixer

Had a garbage disposal issue. Instead of charging me $80 to come out and fix it, he walked me through how to fix it myself free. That's how you generate a loyal customer. Thanks!

I called regarding an issue with our dishwasher. It turned out to be a simple fix that he walked me through over the phone and I was able to complete in a few minutes without the need for a service call. I couldn't be more impressed with the honesty and integrity of Appliance Rescue Service!

I called regarding warranty service for my garbage disposal. I was encouraged to check for a foreign object and also shared the sound of the disposal over the phone. I was able to fix the issue and feel the owner was very helpful and truly an honest businessman. I will use this firm for any future appliance repair needs.

Excellent customer service from beginning to end! The technician was friendly, kind, courteous, and extremely professional!!

Purchase washer, great service from order to delivery.

This company is the worse to work with. All I needed from them was to send over my workorder for my oven their tech looked at and to send it to my insurance company. You can't get ahold of anyone. One number the voicemail was full and the 2nd number you have to leave a message. Several days later still no callback and I have an oven that I can't use. Terrible customer service!!

Well what can I say. Ansley appliance is a strange company. I called them to get my dishwasher looked at. They told me that the problem was the control board. Fair enough. Put in the order for a new control board. But they will then proceed to never call you back. I called them at least once a week or often several times a week, but they never call back. Only on a rare occasion do they answer. Usually I have to call all three numbers that they list on their website to elicit a response. I'm always fair to them -- treat them with respect. But I wish I can say the same for them. They say that they cannot source the part. So I figured out how to source the part, and offered to buy the part if they would install it; again no answer. -- Yes it is that crazy. I would totally understand if they would say no we don't want to work with you or no we don't want to take your money, but don't ghost people like they are your ex-girlfriend.

Jason is the best! I had them come take a look at my fridge. He said the control board and thermostat needed to be replaced. Originally he said he could come back Friday or Monday but he showed back up a few hours later with the parts in hand. He said he knows it sucks not having a fridge so he went to the store and found the parts. He was so respectful and informative. I will definitely call them again if I ever need appliance repair.

Some of the best recommendations come by word of mouth and some are so good you don't want to share because they are so good you wanna keep to yourself. Imma clue you in on a secret.. These guys are top notch. Both my washer and dryer have given up the ghost apparently but I would not have known it without the service provided to me by these guys. Any other service would have "fixed" it at a cost and I would still required new machines to maintain but after giving everything a proper assessment Jason (our in person repair person) took a look at everything, priced out parts... and in the in gave me the cold hard truth. Don't do it. literal 10 out of 10 will recommend. Hoping I don't need them anytime soon but I feel so much better I have a reliable, safe, competent team at the ready when the time comes. Thanks for all you do guys!

Dr

Did an excellent job of replacing my fridge

AHS sent Jason out to my house to take a look at my washing machine. He determined it needed a new motor. He ordered the part and once it arrived he came back ASAP and made the necessary repairs. He’s very friendly and knowledgeable. He makes sure to always clean up after himself and he’s so sweet with my dog and cats. He’s fixed my refrigerator, oven and washer on 3 separate occasions and I will always recommend them to people looking for appliance service.

Great guys came in new the problem right away fixed good price must go to very happy with my outcome thanks Anthony again q

Fixed our dishwasher same day. Very fast. Very professional.

Time and time again, I attempted to communicate with this company. I left voicemails and even told I'd hear back from them but never did.

I was very impressed by the prompt response. and excellent customer service! My washer was accurately diagnosed and i was given cost saving options. I highly recommend.

Very nice guys, very professional. There was an apprentice with technician. They talked about things, threw ideas at each other. They were able to fix part as opposed to going to get a new part. Had us up and running in an hour.

Was cursed with this company by American Home Sheild. After completing missing their first appointment to look at our washer, I'm still waiting for them to submit information to the warranty company almost 2weeks later.

Only used them because of a home warranty but it's been a nightmare. Always late, difficult to reach, and take weeks to get parts. Tried to use our dishwasher after we thought they fixed it and it still doesn't work. Won't return our calls.