GTO EXTERIORS LLC

I hired GTO Exteriors to replace my driveway July of 2022. I signed a contract for them to do the work which included a 10 year warranty on the work that was performed. After signing the contract we had agreed on a start date of June 15 because I needed to move cars around so that they were not in the way of the work that needed to be performed. GTO did not show up, or return my emails or phone calls for 11 days after agreed upon start date. At that time there was a question on their end about the job and permit issues. We got that taken care of and agreed on a start date of July 11. They did not show on July 11. I contacted them on July 13 asking where they were and Jose (the owner)responded that they would be at my residence that Friday. They finally showed up and did the job. I asked about sealing the driveway after completion and asked how long to wait. The foreman Rudy said they could do it for $300 which I said would be fine. Jose said he would call me and never did. The crew also concreted over my water cap in the driveway which they were supposed to come and remedy and never showed up for that. After a couple of months I noticed that parts of the driveway were flaking up on the surface. My contract included a 10 year warranty mentioned above so I contacted Jose and asked if it was covered under warranty and he responded that he would have to come and look at it. Guess what he never showed up when he said he would. So from fall of 2022 until present I have been trying to get GTO Exteriors to come to my house for this warranty claim. Jose has told me that he would show up multiple times and was a no call, no show every time. I have been ignored and lied to and I would not recommend this company to anyone. This has been a frustrating, and disappointing experience since the beginning. Steer clear of GTO Exteriors.

Excellent job

I would not recommend this company because they didn't come through with some of the stuff they said they were going to do and they kept saying they didn't have the stuff I don't know believe it well whatever this is what I think