All reviews for 1st Choice Heating & Cooling

Nick was very friendly, professional and efficient. He was informative and helpful. I plan to work with 1st Choice Heating and Cooling for all my furnace and AC maintenance going forward!

Nick Lorum was nice, quick, and efficient when he did our annual service. He made sure I understood what he had done. I've always gotten great service from 1st Choice- I've been a customer for years. Cameron is a tech who was training for the customer service side of the job and he came along and did a great job too. As a bonus, they were very nice to my crazy dogs. :-)

I called 1st choice on a tuesday afternoon and Don was at my house next day at 8am. We was very detailed explaining me the different options, never pushy trying to get me to spend more money. The next day the installing crew came pretty ealry and start working right away. Jim K. and Cam did a great job explaining everything they were doing. My furnace was from 1985 and my AC unit from 1990. I tried replacing just the furnace, but it wasn't going to work correctly with the coil and AC unit been that old. Don came back right away and we choose a nice unit and were able to get the right financing. The guys came back next day in the morning and finish installing everything. I cannot be more happy with the price and services. They were never secretive regarding the changes they were doing, or how things work. I will definitely recommend 1st Choice to anybody.

We are so pleased with our decision to go with First Choice. Their customer service is outstanding. Heather, Keith and Rob you are great examples of why your company is the best! Thank you.

1st Choice Heating & Cooling provides A1 service every year when they come to do our yearly furnace tune up. They are very friendly, on time and always answers all my questions with ease, which tells me they are very knowledgeable with the service they are providing. Customer for life!

Had a few problems in the past, scheduling was easy.. Today with the -temperatures, I woke up with a cold house.. I called and I received a time. Within minutes Tim was at the house and fixed my heating issue… Thank you, you are appreciated.

1st Choice H&C is first rate across the board. You really can't go wrong. Thanks Tim and team for years of excellent service on a challenging system.

Couldn’t ask for better service! Justin was friendly, helpful, and informative. He went out of his way to help with an app issue and did a great job explaining the results of the furnace tune-up. He left the work area pristine. Great job!

Tim did a amazing job repairing our furnace!! He was prompt and talked me thru everything. I recommend them to everyone and now they are my first choice for heating and air conditioning!!! Thank you Tim!!

Tim, Keith, and team were awesome. They figured out the issue with furnace quickly late. Unfortunately it meant replacing it but were quick to schedule the next day for installation and everything went without a hitch.

Timothy Shepherd knocked it out of the park! As a tradesman myself we are hard to please and critical by nature, so to give someone a 5 star review means a lot! He had a young helper working with him so there will be another great installer in the future if he pays attention! Level, clean and professional look to every connection, hose and pipe. The install took a bit long, but the end result shows attention to detail and not hurried work. Thank you Timothy, well done sir!

The guys came in and were respectful, efficient and professional. They installed the heating and A/C systems in under the time that was promised. The new furnace is very quiet but puts out a more even heat than our old one.

Everyone has been very gracious and informative in this process, from the front office to the technicians who did the install.

Thank you all!

I enjoyed having Cameron servicing my furnace units / April Air today!
Cameron is very thorough, explains well, easy to understand and efficient. Thank you, Cameron
Also I am enrolled in first choice maintenance service, and it is well worth it.

Not first time I've used First Choice. Prompt and diagnosed fast. Tech Tim was great. Explained situation plainly. Much appreciated.

I had my annual A/C checkup performed recently as I have done since 1st Choice installed my furnace and air conditioning systems back in May of 2021. Every tech that has been out to the house has been professional, cordial and more than willing to answer questions. I have been impressed and satisfied with the installs and yearly checkups. I went with their membership plan this year as I felt there were some savings and additional benefits. I would highly recommend 1st Choice to anyone and did so to my son who had significant savings over a different company's proposal. My daughter also had an A/C system installed by 1st Choice previously.

First choice heating and cooling is the best HVAC company that I have dealt with. Heather went out of her way to ensure that the installation met all of our needs. Mitch and Keith the installation technicians did the best quality HVAC work that I have ever seen

First choice Heating and cooling is ALWAYS my first choice when it comes to my furnace and air conditioner. We have been customers for many many years and every technician has gone above and beyond when servicing our equipment. They even offer restoration service if parts look like they are on their last run. They are always thorough on their tuneups and explain everything in detail the customer service in the field and with office staff has always been top notch. We will continue to recommend First Choice to everyone and they will continue to have us as customers for many many years to come!! Thanks for always doing absolutely amazing!!

Justin came to perform system maintenance on my furnace/heat pump. He was great and knowledgeable. We had a small condensation leak near the exhaust pipe due to glue failure. He made sure it would be taken care of and stood behind their installation even though it was done three years ago. Thank you 1st choice! This is not the first time they’ve helped us and made sure we were all set.

I had my yearly service for my furnace. Justin Prening was the technician. While he was working, he found that I had some issues. He did point them out and I decided to upgrade to a new unit because the unit I have is old and out of warranty. Justin is very knowledgeable and courteous.

Justin was experienced and informed about the maintenance of our system. He gave me tips about the filters and humidifier. He supplied us an estimate for a new humidifier since our existing hardware parts were breaking. His maintenance report was very detailed and informative.

Tim was very thorough and helpful when diagnosing the issue with our boiler. We have an old home, so he took the time to show us how to “bleed” our radiators and how to maintain healthy circulation and heat through the house. Would recommend calling 1st choice.