Window Installation reviews in New Berlin, Wisconsin

Amazing installation. My wife and I love how amazing it looks from the inside and outside. Great investment because we can definitely notice the difference on noise level and how it retains temperature within the home. We recommend these windows to all
Thank you Mad City
-Alfredo Davila

We just had our bath remodeled by Mad City. From start to finish we felt comfortable with them and their expertise. Tim Topper did our install and was nothing short of efficient. He was engaging, professional, and had us at ease the entire process. The quality and finished product is outstanding. He left our home the way he found it, except for our bath. Tim left it better and exceeded our vision.

I had kitchen cabinets, a double sink, and counter installed by the Mad City team of Joe & Mario. With a visit from Tom(?) the plumber. Their obvious expertise put me at ease. As did their promptness & politeness. First they explained what they were going to do so we were all on the same page.
They prepped the area to keep any dust from spreading to other rooms and laid out cardboard to keep from damaging the floor. Then they went at the job nonstop for 3 days.
They vacuumed, swept, and put their tools away at the end of each day.
Oh! And a field manager visited each day to check on the job's progress & to ensure my satisfaction with it.
I highly recommend Mad City for any remodeling projects.

Our experience with Mad City Baths was excellent. From the sales call to the last sweep of the broom, each step was completed with military precision.

Tim Topper was the lead installer. He explained every step and had us inspect when it was done. His attention to the details was excellent. He constantly worked with us to determine the location of grab bars, shelves and shower head. Cleanup was excellent and you could not tell a major remodel had been done.

As for the pricing, it was less than the chair we bought for my mother 6 years ago. I recommend you check out Mad City Windows and Bath if you’re in the market for a new bathroom.

I worked with Mad City to replace a bathtub and surround at a rental property and I couldn't be happier. The team was extremely professional and highly communicative before, during, and after the remodel. Mad City's walk-in shower products and warranty is superior to their competitors, which is why I chose to work with them.
I will say, be sure to block your calendar for a couple hours for the initial estimate - they have a lot of options and supporting documentation to share. I definitely recommend working with them!

Great experience from start to finish! The insulation was done perfectly. The team was friendly and they made sure to clean up everything before they left. Highly recommend!

My wife and I had a great experience w Mad City updating our dated jacuzzi tub and tile surround. From the estimate to the install we had zero complaints. CJ did an amazing job on the renovation. He was punctual, professional, and informative.

Lesco and Tim got to the house early and got to work immediately. Les was very professional in explaining what they were planning, and which areas they needed access to. By 2pm the same day they replaced all 11 of our windows, replaced trim around them, cleaned up, walk thru complete and they were ready to go! Inside and out was caulked cleanly. Les went through each window with me to show they operated properly before they left.

Window in the back normally pours in heat… after new were installed, couldn’t feel a thing and the window was cool to the touch. Looking forward to see how much this saves us in energy bills! Windows were a premium cost but they were also premium quality. You might find cheaper elsewhere but if you’re looking for quality windows and installed efficiently by professionals… These windows along with Lesco and Tim are the crew!

Replaced a bay window. From the sales with Brad, our second time working with him, through the install with Brian and Ian everything was handled with the the highest professionality while still maintaining a personal contact. Everything was explained through out the process and the clean up was as if no one had been here.
Highly recommend Mad City for either window or shower replacement as we have done both.

Great new shower install, replacing a 46 year old standup shower. CJ and crew did an excellent job removing the old shower, taking the old shower walls and plumbing down to the studs before building the walls back up with new plumbing for the new shower. Arrived at 8AM, done by 1:30PM.

We moved into our new house that had ugly kitchen cabinets from the 70s. They had to go. Six years later thanks to Mad City, they finally went! Ivan was phenomenal as he transformed the cabinets from shabby to fabulous by himself, in 4 days! Yes 4 days. Incredibly happy with my new cabinets.

We are extremely happy with our purchase. Madcity sales team was extremely knowledgeable and took the time to sit down with us and really show us their product so we felt comfortable with the investment. Our install team was friendly, hardworking, and efficient. Overall, would highly recommend Madcity to anyone who is looking!

The installers were very pleasant, asked our feedback every step of the way through install and also did excellent work. Each day they cleaned up very thoroughly and arrived every single day by 8am to work for the day until the job was done. I am very happy with my choice to use Mad City!

Previous owners had “fixed” a cracked tub by placing a cheap tub insert over the top (which failed). Mad City came in and did a full demo, old cast iron tub removal, brand new tub, and updated plumbing all in 1 day - which was prefect because our house only has 1 bathroom. Looks great!

I had my tub/shower combo replaced by Mad City, and the installer, Ben, was excellent! He went above and beyond, answered all of my questions, was punctual, very nice and easy to talk to, and my dog approved of him as well. He fixed some of the problems that were caused by my old shower and made sure everything is sealed up tight, no more leaks! If anyone is able to request a specific installer, they should ask for Ben. My new bathroom is absolutely gorgeous!

Les and Mike did an excellent job on our windows and patio door. They are on time, fast and efficient. We are very happy with everything. Thank you Les and Mike!!

I'm very pleased with my new windows. I had 11 windows replaced. Windows were installed on a 35-degree windy day. Mad City gave me a $200 check to cover my energy bill. The install and clean up was completed within 4 hours.
Les, the installer went over and beyond. During installation I had a water leaking into my basement. Les took the time to help me find the leak.
several weeks later I noticed that one of the screens had a 'weak" area as if it would tear open soon. Mad City came out the next day and replaced that screen.

Both Rusty and Jon did a fantastic job very professional prompt pleasant and explained everything. Highly recommend them to be in your home.

My window installers, Brain and Ian, were fantastic. They were quick, professional, and did a great job. Some of the window locks came in broken and they immediately switched them out, put the new ones on, and got all my windows working perfectly.

Mad City was very professional, prompt, and informative on both my shower and windows. The quality of work and product were superior. When they ran into problems with my shower installation, I was immediately informed and counseled with. My photos show the detailed work, with before and after pictures. I would highly recommend Mad City to anyone. Thank you Mad City for a job well done.

We are very happy with our kitchen cabinet doors and new walk in shower with the French glass doors. The crews, James, Mario, Dan, Tom completed the jobs. I would recommend Mad City to my friends and family. Overall great experience.
Just had Windows installed this year.
Brian did a great job on this installation.