HVAC reviews in Oshkosh, Wisconsin
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Excellent service and a quick response to my call.
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I’m very satisfied with the service I received. The technician was polite, professional, and experienced. He fixed the issue quickly and answered all of my questions. I would definitely recommend this company.
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American Heating and Air Conditioning is a locally operated HVAC company serving the Dane County area in Wisconsin, with a long-standing presence dating back to the late 1970s. As a family-run business, it emphasizes reliability, consistent service, and a hands-on approach to heating and cooling solutions. The company provides a full range of services, including installation, repairs, and routine maintenance for both residential and commercial systems.
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Our AC had stopped working abruptly. We called Ed on a Saturday morning and he was to our house in under and hour and got it up and running and gave us some great advice and insight into our AC unit.
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Highly recommend. They arrived on time. Our initial issue they addressed but never charged us. We had a very old furnace and decided to replace. They offered us options but didn't push or try to up-sell. Lead time from others was at least 3 weeks. We had an install within 1-1/2 weeks with Thompsons. Very professional and friendly reasonably priced and clean up was top notch. Would have never known they were here.
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Woke up to no heat in the house. 2 of my friends immediately recommended him and I quickly understand why! Very quick in showing up and quick repair. Made sure we had heat while he was getting the proper part. Came back today to switch out the part. So reasonable and a great guy! Highly recommend!
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Ed and son Bennett were great to work with. They were very friendly with great work ethic. They were very professional, on time, answered all my questions. Ed responses to phone calls the same day. Great pricing. I would highly recommend Thompson heating and cooling.
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Ed has been helping my parents with their furnace issues. He's patient, knowledgeable, and respectful. He has treated my parents with so much care and I am incredibly happy that there is someone in the business who is as kind as Ed. I will not hesitate to recommend him to anyone. Just a stand up guy and really wonderful to work with.
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Awesome people. I called around to no less then 6 other places, including the bigger places like Oshkosh Heating and Air, no one answered, and a few would just pick up to hang up. Thompson picked up on the first ring, and were very helpful and informative. Had the parts on hand and at a very reasonable price(lower then ANYWHERE else I seen, except for an Amazon junk part). 110% recommend.
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Ed has helped me several times with my furnace and has always treated my issues with urgency and professionalism. He is great at informing the customer of the issue, potential causes, and what to try if something happens again.
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You won't find anyone better. Thompson Heating and Cooling Services is the best around. Ed and his team are always efficient, reliable, thorough, and well equipped to handle problems as they arise (with the furnace and air conditioner) and to install new units; our family has utilized his services for all of the above and has never been disappointed. I recommend him to everyone I come across in need.. he is wonderful, (and priced very fairly.)
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Jason is awesome, he is very professional and responsive. He has helped me trouble shoot via text over a weekend with an old on its last leg furnace until he could get there. He has had me send pics of parts of furnace and picked up part needed before coming so he could fix faster.
He was very helpful with helping me get a new furnace best suited for my house and great warranty on it and priced reasonably with all going on in the world today! Installed within a day of ordering it! I just ordered new central air from him and he was here in 2 days and installed! I highly recommend Jason and his crew!! -
If you ever need heating or cooling repairs, I highly recommend A&BE. They are incredibly responsive, professional, and helpful. When I contacted them to explain my situation, they arrived within 20 minutes and saved me thousands of dollars compared to another company that had quoted me nearly $50,000. Their service was outstanding, and I would recommend them to anyone in need of HVAC assistance.
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I couldn't agree more with a previous post "Above & Beyond Expectations" is the name and experience. Edgar and his assistant were absolutely awesome from estimate to clean-up after install. They answer your questions and concerns as well as walk you through usage and care for your heating and cooling equipment. They were very diligent to keep your home safe and clean throughout the process. Hands-down, the best HVAC experience I've dealt with.
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Just replaced my A/C unit and furnace at the same time with A&BE. They were fantastic, professional and got the job done quickly and cleanly. Jason and Edgar were personable and approachable and loved up on are dog every chance they got.
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My furnace was fritzing out late at night, talking with Jason I was able to limp the furnace along over the cold night. Jason came out the next day looked things over thoroughly and found that indeed my 20yr old furnace wanted to retire. I ordered a new furnace with Jason after going over many options and what works best for my house. He was there the next day had it all installed and looking amazing. Hands down the people to call!
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From the beginning, Jason picked up the phone and answered my call! From there he helped me diagnose and understand the issue quickly and got my heat back quickly. I feel like I not only learned more about my furnace, but was also feeling warm again! Double win for a Friday! Thank you, Jason!
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60 day warranty was nice. When Edgar came out a second time to look at my furnace, he said the elements weren't working and he needed to do homework since he wasn't familiar with electric furnaces. He said it's an old furnace and they don't sell the parts anymore so the whole unit would need to be replaced. Since then, I hadn't heard from him. I had no heat in the middle of winter. I got a second opinion and good thing I did. They repaired the part no problem. I did let Edgar know I went elsewhere so he didn't need to continue to look into it. He said he had no memory of the visit. If you have an electric furnace, I'd recommend you look elsewhere.
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Jason is one amazing guy! His Communication, trustworthiness, and promptness are top notch, goes above and beyond. Highly recommend. Definitely knows his stuff and knows how to troubleshoot.
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Would not recommend. We were quoted $120 an hour for labor and were charged $172.66. We have photos proving the time spent at our residence and google maps to give us drive time but when we questioned them, the reply was, we don't have any way to monitor our labor hours. I am pretty sure in this day an age, that can be monitored. Quite unethical business practice.
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Gartman has been providing us reliable service for years. They have honest pricing and provide trustworthy work.