All reviews for Committed Contracting

HIGHLY RECOMMENDED! Committed Contractors was professional, reasonable and transparent with pricing, and excellent at communication. They went above and beyond to resolve any issues during our remodel. Jennifer guided us through each step and was always available. We couldn’t be happier and highly recommend them for any home renovation.

My project started out as a deck resurfacing and became a deck removal, foundation repair and the installation of a deck and pergola. Committed Contracting was with me every step of the way and provided solutions to the issues as they arose. They pointed out issues that were uncovered with the deck demo which could have been covered up and not mentioned by another company as it didn't apply to the original scope. Grateful for their partnership in this project and love my new deck and pergola. While everyone was wonderful, special shout out to Wes and Pam for their beautiful work on my new deck and pergola.

I needed an old covered porch torn down and wanted a smaller non-covered one built. They did an amazing job on the porch. Also Doug had a great idea on how to cover up were the old roof was attached to the house. Instead of just have a big hole. This part turned out beautiful. Only reason I didn't give them 5 stars is due to delays with the project and some of the area's they painted I kind of thought would look better being done by professionals and I had some issues with there roofing team who I think may have just been having a bad day. But all and all I would recommend them and they will be my first call if I ever need more work done.

We hired Committed after a disappointing experience with ServePro following a flood in our home. They did a commendable job rebuilding and updating the space, working effectively with what the house provided. However, my main concerns revolve around communication; there was a lack of clarity and no designated point of contact for the project. This led to wasted time with materials not arriving before the workers, and no clear breakdown of purchases was provided. Due to unforeseen circumstances, they lost key team members, which caused further delays. I recently engaged them again for warranty work, and while it went relatively smoothly, the communication issues persisted. Overall, I appreciate the work they did, but improved communication would enhance the experience significantly.

Had a cold call at my door one day from a kind young man. State that we we were running out of time to make an insurance claim on
Potential roof damage from a bad hailstorm we had the past year. I gave him permission to have a look. Said definitely roof damage and had good basis for a claim. Called insurance co. Sent adjuster who met the representative for contractor and again looked at roof. I too went on roof with them and looked. There was minimal if any damage and claim was denied. Subsequently the insurance company doubled my premium. It took me several weeks and many calls and threats to leave insurance carrier to have them lower the increase to 30 percent. This fiasco cost me much frustration hours on the phone and about 300 dollars a year since the incident. Overall a miserable experience.

I hired Committed Contracting for two exterior projects. Both of them were way behind the schedule they communicated to me. Each project estimate seemed reasonable, but both ended up adjusting the final cost significantly higher. Do they lie about cost to potential customers to get them to sign contracts?

Both projects also had work done that was sloppy. The first project required some exterior window trim to be replaced. They used the wrong width boards, which didn't match the rest of the house. At least someone came back out to fix that issue after I pointed it out.

The second project (replacing deck stairs) was started with seemingly no planning. Committed Contracting built a portion of the deck way too high, which added days to the project after needing adjustment. They removed more deck railing than needed, which caused some sections to not match anymore. Trim pieces on the corners are not flush. Plugs were used to hide deck screws in some places but not others. They left a mess for 9 weeks when they said the project would take 4-5 days. Communication was disjointed and infrequent, adding to my frustration.

Needless to say, I will not be using Committed Contracting in the future.

If I could give zero stars I would. The repair they provided an estimate for wasn't what was wrong with my roof. Be sure you ask if an employee when ON your roof before agreeing to any fix. No one did, I paid $1,700. and when they replaced my chimney flashing, they discovered a crack in my chimney cap. Something getting on the roof would have revealed. My roof is still leaking less than 2 months after the "Fix". When a refund was requested, they offered to look at the chimney at no cost (they don't repair chimney's) but NOT refund my money. So basically you stole my money.

We hired Committed Contracting to complete what should have been a straightforward door installation, and the entire experience was extremely disappointing. It took nearly a year for the job to even be completed, and when it finally was, the workmanship was unacceptable. The hinges and jamb don’t align properly, and the door knob they installed looks poorly done and unprofessional.

When we raised these concerns, the owner blamed the original representative we worked with—who is no longer with the company—for the delays. He assured us the issues would be addressed and even promised a discount, yet neither the repairs nor the discount ever happened. Since then, the owner has completely stopped responding and has ghosted us completely.

I’m genuinely surprised this company has good reviews, as our experience was marked by poor quality, broken promises, and a lack of integrity and unethical values. I would strongly caution anyone considering their services.