HVAC reviews in Portage, Wisconsin

Very knowledgeable and friendly.

The service was good by the technician that came, however, the customer service, not so much. I got service on Feb, 1 and was told I'd receive a call BEFORE my card was ran. My card was finally processed today, the 16th! However, I did not receive a call, which caused my account to incur an overdraft fee. This was inconvenient and ended up costing me more money. The woman I spoke to, didn't sound sincere, but was apologetic. I basically was just shut down with, "we apologize." Well, that won't bring the money back for the fee will it? Not sure if i will use this company in the future. Customer service is lacking!

Hillestad installed a mini-split heat/cool system in my house. I'm very pleased with how quiet and effective it is. The installers were very courteous, taking care to protect furniture and flooring during their work, cleaning up after themselves, and explaining what they did. They also showed me how to use all the bells and whistles on the system after it was started up. I'd definitely work with them again.

This was just a phone call to have this company to check out our air conditioning system. The lady I talked to on the phone was very nice and helpful.

Very Satified with their quick response time and they were very knowledgable ..I would Highly recommend them and will tell all my family and friends!!!

They came and fixed our furnace after a very cold weekend. The other company that actually installed our furnace wouldn't come back and got quite nasty .

Needed parts for my furnace and they had their service guy look up the part which they had and sold it to me. Very happy on a cool day needed heat.

They fixed our furnace on Christmas day and our air conditioner during a heat wave a few weeks ago. They show up that day and are very nice and fixed all our stuff that day. I will always call them for my future service needs.

Riley was my tech.He was early than my time came in very polite went right to work.He had the part installed in 10 minutes which included blowing out my water lines and that was it Great fantastic service.That gentleman is a hugh asset to your business. I will never use anyone else.I highly recommend.

We needed to replace our AC unit and wanted to have the furnace moved from upstairs down into the basement. Pointon has been our service provider for at least 15 years, maybe longer. We received a quote for the task and were ready and excited to be getting a new system. Bernie, Ben, Spencer and Riley (JT did the estimate) were AWESOME! They did an excellent job and made sure things were done properly. The job took a few days longer than they anticipated and Bernie did have to work one morning alone, but the professionalism and attention to details was outstanding. I strongly recommend Pointon Heating & AC to anyone who wants quality work done.

I would give them 6 stars if I could. I was in a bind because a different company failed to show and rescheduled repeatedly. One phone call to Pointon and 30 minutes later there was a technician at my business. Professional, courteous, AC inspection was completed quickly. I wish I had called them first but I know I will call them next.

I have only GREAT THINGS to say about Johnson Mechanical. Ron was our technician & he was one of the best I have dealt with in my many years. He arrived on time & was done in apx an hour. During that time, he kept me fully informed of what he was doing. Great job!!

Had a problem with my furnace, I called for a repariman, they offered to get out to me within the next 3 hours, and showed up about 30 minutes later. I have 2 dogs that they were very kind and friendly toward, fixed my furnace very quickly and instructed me on maintence tips. They were very friendly, quick, and professional. We always use Johnson Mechnaical because of workers like them.

We’ve used Johnson Mechanical for more than 25 years—ever since we built our home in 2001—and they’ve been our go‑to for all maintenance and repairs, including installing a new furnace and air conditioning system. Their customer service is excellent, and they’ve always been reliable, honest, and easy to work with. I highly recommend this family-owned business!

A very professional business, they were able to fix my broken furnace with in a couple of hours of me calling on a Sunday evening. They came out when promised and the technician was friendly and knowledgeable. Pricing was fair considering it was a Sunday night emergency call.

Johnson Mechanical replaced our furnace with a high-efficiency unit. They were very clean, pleasant, professional, friendly, and did a great job. They took the time to explain everything made sure it was what we wanted.. They finished in the timeframe we were expecting and cleaned up all their mess. Very impressed with them all. I would highly recommend them for any heat/AC service

They arrived soon after I called when I had no heat. The 2 men went right to work and they got my boiler working within minutes. We discussed a future plan of action and I'm looking forward to a permanent fix when they get the part that's needed. I highly recommend them.

After having a wonderful experience with a service call for a very old system in a very old house, I went back to Johnson Mechanical to have a new furnace installed. I cannot say enough good things about the experience. The owner came out and walked through the options with me, and once I made a decision his team came out and did the install. They are simply amazing. They are courteous, thorough, and patient with questions - and they left the area cleaner than it was when they got there. Truly a top-class organization with really great and knowledgeable people. I am beyond thrilled, and I am toasty warm!

Bob and his crew are amazing. From start to finish, always available, responsive, courteous and professional. The workers are hard-working and reliable and do their work to perfection. We had quite the project adding central air to a tri-level house with radiator heat and they did it quickly and minimal destruction. I would highly recommend them to anyone.