Plumbing reviews in Portage, Wisconsin
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He was honest.
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Business has shut down. Good guy.
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Had new furnace and AC installed. Bid was very competitive. They told me exactly when they would have time to install and I was able to pick a day that met my schedule and they were exactly on time. Also called me the day before and reconfirmed the install. It was a hot day and they worked longer to make sure I had AC before leaving then finished up the next day.
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They are always responsive, and have staff that are competent and can solve problems. Always great to work with!
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I sold a home in Oxford that needed some repairs made to the well and septic. The technician was very detailed and communicated well with myself and the new buyer. My client is very please and said the tech checked a few things over for her as well. Very pleasant kind people and will be using them again.
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I called for quote on my bathroom remodel. They came within a week and they did some measurements. However, they never followed up. I called multiple times and they said I would receive a response. I never received a call back. I tried again through the website. Once again, they told me someone would call back. I never received the call. I just wanted a quote for my bathroom. I hate writing this review and it’s my Hail Mary. I see multiple positive posts and they seemed like a great company. So, it’s surprising they are not following through. I’m willing to take this down if they just call me back and they give a response.
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Everyone is so polite and want to help from owners to receptionist to service men. The service men are very polite and answer your questions. I recommend them to everyone.
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We had been a loyal customer for a number of years. When our boiler was making odd sounds continuously, we contacted the company to see if a serviceman could come and check it out. The woman said they had nothing available for 6 weeks! I asked if the sounds meant a problem posing a potential danger to us. She said they wouldn't know until they inspected it. Offering nothing earlier, we took the appointment. After I thought about it, the whole exchange left a bad impression with no concern for our safety, so we called another local company who came that very afternoon. I called Terrytown back to cancel our appointment and they didn't seem concerned. We have used the new company ever since. They are more responsive and give excellent lead times on their arrival.
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Terrytown has been my "good-to" for services offered for 35 years. I have bought furnaces and air conditions from them. They have done all services for them, plus I've had plumbing issues solved by them. I consider them "the best" in professionalism and services. Thanks for the security you have offered in my time of need!
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We have always used Terrytown for our plumbing needs. They came recommended when we moved to Baraboo 11 years ago. They do quality work, with quality products and super friendly service all for a very fair price. We highly recommend Terrytown Plumbing! Kris and Charlie Voelker
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Not only are they great at what they do but they are also kind caring people. This morning I got stuck in my driveway, numerous neighbors were out shoveling and snow blowing but none came to help. One guy from Zimmerman plumbing stopped and helped me, those are the kind of people that I want to hire and work with. So thank u so much, you truly made my day and have me as a customer forever now! I'm truly so grateful and can not thank you enough!!!
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So impressed with the great customer service provided by Jeremy the Manager and Pat the installer, nice to see there is a company that still supports high level customer service, thank you Zimmerman Plumbing!
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Shortly after moving into our new house our hot water heater started to pool water around the bottom, which we thought it was just condensation, but a friend informed us that it wasn't. So my husband called Zimmerman in order to get some advice. We were informed that it would need to be replaced because of corrosion.
Zimmerman was able to squeeze us in in under a week a couple of weeks ago. They installed a whole new hot water heater as well as fixed some pipes under our sink.
So far the hot water heater is working smoothly as well as the sink.
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Water heater took a dump after 17 years, RIP!. I made a couple calls late in the day to some local plumbers to get multiple qoutes, i only got 1call back, Zimmerman plumbing was my only call back, and it was the next morning!!! When you have no hot water and a wife and kid looking for resolve, that's an impressive response time, the quote was very reasonable for high quality product, the labor side was cheaper than expected, after 15- 20 minutes on the phone I had made the choice, if I was going to have the job done by someone other than me it would be Zimmerman plumbing.. .. update its been a week and non of the other plumbers have Called me back, thank you for your time Jeremy and Sam.
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Very kind and professional people working!
I woke up to our sump pump filled with hot water and the whole basement smelling like burning plastic! I legit tried 10 other companies within a 30-mile area, and no one could get us in to even look at it for 3 weeks! The receptionist was so kind, and told me what to do for my safety, (only 1 other place said the same). Jeremy was so nice to come out and help with all my questions and concerns! We ended up fixing it ourselves, but we would have been at a loss without them! -
We noted our commercial water heater at our business was leaking. I called Zimmerman to evaluate as they were the original installers many years ago. Jeremy called back within a couple hours and stopped out same day to take a look. Ultimately, we had a new water heater sourced and installed within 24 hours from the initial contact. Stellar work!
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I have always had positive experiences with Zimmerman. They are respectful, knowledgeable, ask before doing and let you know what the situation is. After having my floor done, my trap door was nailed incorrectly (unknown to me)...fortunately the plumber showed me the nails were in wrong. I greatly appreciate that because if utility companies or other workers need to use the trap door...I now know it needed to be set correctly. He was able to solve my problem even though I was concerned when he couldn't slide the trap door out as he previously did.
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Very happy with Zimmerman plumbing. Pat arrived same morning I called to have water heater replaced. Due to cramped space in basement it was a very tight fit. Pat had old one out and new one in around mid afternoon. Didn't leave a mess...he did a great job. Will recommend Zimmerman to anyone having plumbing issues.