Plumbing reviews in Sussex, Wisconsin

Work included installation of a new water heater. Crew was on time , courteous , and friendly.

We have had nothing but great experiences with PJ's Plumbing, and owner Paul is very customer oriented and takes the time to explain and work through any and all issues.

We replaced our well pump and sump pumps. P.J.'s Plumbing did an outstanding job. Technician Scott Matusin is the best and Conner his assistant were professional and did high quality work. Received a great price and quality equipment from start to finish. Paul you have the best plumber in Scott and conner. I highly recommend P.J.,s Plumbing for any project you may need.

Scott arrived on time. He was very professional and knowledgeable. Very pleased with the service and end result.

Quick, easy, friendly. Called and had someone out the next day. Problem fixed within 45 min.

Great service! I called 6 different plumbers and PJ’s were the only ones actually open 24 hours. Fixed a clogged kitchen drain at our rental that Blau couldn’t fix (they only snaked 25’, but PJ’s finished the job). Really pleased to have found them and will definitely use them again!

Over the past months I have experienced one plumbing issue after another. Happly, with each event pj's has been there to take on the challenge and resolve the issue. I am one very happy custom. Thank you.

Your web site of being open 24/7 and being close to Hartland caught my eye when the sewer pipe was backing up into my basement on the late afternoon of Sat.feb.1,2025.
An actual friendly and helpful human, Paul, answered right away and sent another very skillful and helpful human, Scott, out in about an hour.

Scott was able to assess and fix the clogged pipe in about an hour. He was friendly, courteous and patiently answered my questions about what the problem was and how to fix it,

My experience with everyone involved was a very pleasant reminder of what an easily accessible , caring and thoughtful customer service event looks like in a stressful situation.

I can't say how grateful I am to Paul and Scott for "rescuing" this damsel in watery distress!!!

They did a great job in a timely manner when our hot water heater broke. We've used them multiple times and are always pleased with the service we get and the work that is done.

The guys at P.J.'s Plumbing are top-notch. We're in the process of putting in a master bathroom and went with P.J.'s—they did not disappoint. The communication was stellar, and the work itself was quick and of exceptional quality. We'll be going with them for all our plumbing needs in the future. Best in the area. Hands down.
PJ’s plumbing had someone out within 4 hours to replace the valve and address the leak. Not a big job, but they were quick and efficient. Would absolutely recommend them!

PJ plumbing went above and beyond to fix a complicated situation of replacing a sewer drain line in a 100 year old property. Situation was handled efficiently and with great care. Thank you!!!!!

The quality of the work was top-notch. They completed the repair efficiently and ensured everything was working perfectly before they considered the job done. They also left the area cleaner than it was before they arrived, which was a pleasant surprise.

What stood out to me the most, though, was their dedication to customer satisfaction. They followed up a few days after the job was done to make sure everything was still working as it should and to ensure I was completely happy with their service.

Overall, my experience with PJ's was exceptional. Their professionalism, expertise, and commitment to customer service are what make them stand out. I highly recommend PJ's Plumbing.

I recently had my water heater replaced by Erik at PJ’s Plumbing and couldn’t be more satisfied with the service provided. From start to finish, the entire process was seamless and professional.

The plumber arrived on time and was extremely knowledgeable, explaining every step of the replacement process. They took care to ensure everything was done correctly and efficiently, and they even took the time to answer all my questions. The installation was completed within the expected timeframe, and the new water heater works perfectly.

What impressed me the most was their attention to detail and cleanliness. After the job was done, they cleaned up thoroughly, leaving my home as if they were never there. It’s rare to find such dedication to customer satisfaction. Owner Paul is the best.

Scott is the absolute best! He came quick and fast to fix a gas leak from my fireplace valve. I would recommend him!

Scott and the crew just left after two days of replacing the well pump, iron curtain system, water softener, pressure tank along with some other work. The bids were easy to review, the team stayed on budget and completed work as contracted. Thank you!

Scott arrived on time and was very friendly. Checked my situation and formulated the cost. Got my approval before any work was done. I know he went above and beyond to ensure that all the work was done to high standards. Thank you again for a great job done well!

With basement water problems a new sump pump was needed.Connor did an excellent job explaining what we needed & why he did the installation the way he did.
I have requested another sum pump replacing a working one but 10 yrs old
TU for your quick response & excellent work.
I was searching for a plumber & now I found one
TU PJ Plumbing

Scott did a great job, even showed up early and finished early. Would recommend PJ’s. This is the 3rd or 4th time we have used them and give a 5-star review.

I had an excellent experience with Scott. I really appreciated how he thoroughly reviewed the problem with me. After that he reviewed what it would take to fix n cost involved. Finally, he did a quality fix and I have working outdoor faucets again. (Builder installed them incorrectly which caused internal damage to pipe due to ice)
I won't work with anyone else after this great experience! I highly recommend him!

Had a problem at my Daughter's house with a sewer backup, as it turned out the sewer line outside the house was not just clogged but collapsed and the pipes underneath the basement floor needed to be replaced.
Called PJ's Plumbing to get an estimate ,and correct the problem,I am glad I did ,they gave me an estimate and held the price even with a few extras I added
The people doing the work were hard working & professional and did an excellent job including cleanup
I have been in construction for 45 years I have worked with plumbers my whole life. PJ'S Plumbing is a 5 Star company and gets an Excellent rating from me ,none better
David Redmond
Waukesha Wi

Scott was terrific!! Fixed the problem with our shower head right away and helped locate the issue with our shower flooring! Super helpful!