All reviews for On Time Heating & Cooling
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Very professional and personable. Explained everything and came up with a plan that was a better fit for our home. Would highly recommend and will use this company again.
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On Time has been servicing our home for a couple years now, and this year they are helping us with our rental. They are professional, friendly, and personable. When it comes to to business, they are no BS, and tell you what's going and provide options. They work with you on the costs, and thankfully offer payment plans with 0% interest. We look forward to working with Shane and his team for years to come.
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Had my air conditioning system replaced and the whole experience was excellent. The team was professional, friendly, and efficient from start to finish. Everything works perfectly, and I couldn’t be happier with the service. Highly recommend!
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Shane was knowledgeable, thorough and so pleasant to work with. I would highly recommend him and On Time Heating again.
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I cannot say enough good things about our experience with On Time Heating & Cooling!! Every step from our first call to their crew installing a new AC unit in our home has been incredible. This team is knowledgeable, professional, kind and thorough. They made the process of getting a new unit a breeze. They cleaned up after the job was done and made sure all of our questions were answered before leaving. I highly recommend On Time Heating & Cooling to anyone needing HVAC servicing/replacement.
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Update 2023: I have continued to use this service - Shane, Leo, Cassie, and the team do an amazing job!
Josh and his team did a tremendous job on my furnace replacement. I was not expecting to have to replace my furnace today, but he walked me through his diagnostic and made it very clear that I had a safety hazard on my hands. At the same time, he clearly explained all of my options, did not attempt to upsell me on anything, organized his team and had them complete the install in one day. The team was incredibly professional and efficient, and kept their masks on properly whenever interacting with me directly. I felt completely supported, completely respected, and look forward to being a customer here for a long time to come. Thank you for saving the day! -
I highly recommend On Time Heating & Cooling. Shane gave me several options for my situation with no pressure. He was honest and straightforward and patiently answered all my questions so I could make the best decision for me. He was very responsive to follow up communication and got me on the schedule quickly. It is very clear that he cares about his customers and takes pride in his work. One of the best service experiences I have had.
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Zach and Travis came out to replace my HVAC less than a week after we realized we needed a new one and got their estimate. They were efficient, so respectful, and very thorough. They answered all my questions and made sure that I understood the problems and how to proceed with future updates to our home.
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Shane was Fabulous! Explained the process, outlined options and costs for moving forward. Very personable and made sure we understood everything!!
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Zack did a very professional and productive job with our new furnace. Very informative and courteous. Everything you look for in a good company is at On Time Heating and Cooling. Thanks for all the hard work
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Shane was fantastic and very professional I called on 12 09 early Tuesday morning about my heating system going down seen his commercial on TV at 5 am called at 530 not expecting him to answer he calmed me down and told me to call if I did not get it care of called him about situation 12 12 he came within 1hour and took care of my problems I will let anyone in of this type of service he is awesome and grateful 🙏 to work with Thanks Shane
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Excellent service from On Time. My aging AC unit was struggling and Shane and team did a great job going over the options for repair or replacement. I chose replacement and they got everything installed quickly and cleanly. They took their time explaining all the new features and answered all my questions along the way.
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This was my first dealings with On Time Heating & Cooling. From my initial phone call this company was professional, understanding and a complete delight to work with. Their prices were extremely fair and the customer service was outstanding.
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Zach did a great job answering any of my questions. Always asked if I had any other questions. All are very knowledgeable, helpful and explained everything thoroughly. I'd recommend them to anyone looking for HVAC work.
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Shane was very knowledgable. He was honest with his assessment of the repairs I needed and shared which repairs needed immediate attention and which could wait.
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Shane guided me through a no heat situation last night and within 45 minutes my furnace was running again. ( Courteous, respectful, patient) Do not hesitate to call ....
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I cannot recommend On Time Heating and Cooling highly enough! From start to finish, the experience was seamless, professional, and honestly above and beyond what I expected. Shane, the owner, was absolutely amazing to work with responsive, knowledgeable, and genuinely committed to making sure everything was done right.
The team showed up exactly when they said they would, and the work was completed efficiently and to a very high standard. Shane took the time to explain everything clearly and made sure I was comfortable with the process from beginning to end. You can tell he truly cares about his customers and takes pride in his work.
If you’re looking for a heating and cooling company that’s reliable, honest, and delivers top-quality service, On Time Heating and Cooling is the one. Shane and his team have earned a lifetime customer. -
Travis was very knowledgeable and explained what he was doing. He offered suggestions on how to improve my furnace but did not pressure me to make the purchase today
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My experience with On-Time Heating & Cooling was truly remarkable from start to finish. When it came time to replace the furnace and water heater, Shane arrived at my home with kindness and respect, making my wife and I feel completely at ease. The service team was not only knowledgeable but also incredibly helpful. I wholeheartedly recommend On-Time Heating & Cooling to anyone seeking trustworthy service.ing & Cooling to anyone seeking trustworthy service.
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Shane is awesome! He listened to my concerns, explained why I was having issues and the possible solutions. On Time Heating and Cooling was definitely the best choice!
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Shane was very honest and very informative. He explained a lot of care and maintenance steps for our furnace and walked us though him cleaning it. Great experience!