Rozga Plumbing Corp.

Put camera down main pipe to inspect. The tech was vary nice and educated me and answered any questions I had. Down to earth people and company. Your missing out on a great experience with this company. Please check them out.

Called Rozga with uncertainty due to our water heater leaking from the bottom. From the top to the Bottom. Just straight up professionalism. Cody answered the phone and answered all of our questions took the time to go over the process and had us send a photo of the information off of our water heater in, so that he could look up info on it. Turns out it had a 12 yr warranty from home depot. Cody went above and Beyond by verifying the warranty for us which i had no idea about. Once verified he let us know that normally we had to have the water heater sent back to Home Depot and exchanged for a new one and then they could put in the new one but...WHEN I say ROZGA went above and beyond...let me tell you. JASON from Rozga came out and coordinated with Cody like clockwork, and informed us that depending on how Home Depot exchanged it we may owe the difference but if that was the case, we would get a new 12 year warranty!! Jason then Took the old heater out. Hauled it to Home depot and brought us a brand new Water heater. All in all we were out $1150.00 but we have a brand new water heater with a new 12 yr warranty. And to finish it all up. Cody called us the next day to confirm our warranty and to give us the dates so that we knew it was registered. I cannot stress this enough. If you want it done the right way the first time. YOU CALL ROZGA, and you ask for Cody and Jason. They take care of you.

Unfortunately, the winter vortex was unkind to our tankless water heater. The extreme cold had caused internal components to rupture within. We had to turn off all hot water access in the house to stop the leak. We called multiple area plumbers, and Rozga was the first to call back. Within 45 minutes of talking on the phone, Sam was at our house looking at the problem and giving us his honest opinions as to what we needed. After he left, within a hour, Sam had sent us the emailed quote detailing both a replacement tankless option and the standard tank. We decided to go back to a tank. He had availability the next day, and within 24 hours of the initial issue, we were back up and running with hot water. Everyone we worked with was personable and knowledgeable. I felt very comfortable having them in our home and they did good work. I am happy to support a local business and would highly recommend them to others.