Home Services reviews in Alabaster, Alabama

4.8 based on 357 reviews Back to the listing
    5

    Great selection, knowledge, and determination to keep their customers happy and proud of their investment.

    5

    So nice & easy to work with. Fast service for what we needed. :-)

    1

    The delivery man showed up at my home with a load of sand and a gun on his side. Hard to understand. Very unprofessional.

    5

    All aroumd good group of guys. They will go out of there way to make sure your satisfied with the job.

    5

    Never had such a amazing company do work at our home ! Every detail right down to the iron gate Heath had made was to perfection !

    5

    Great service! They loaded directly into my truck after I got turned away from 2 other places refusing to load my truck.

    3

    Nice variety of rocks, mulch etc but no one was here to help us. However, we called the business number and a rep helped.

    5

    Dirtworks provides excellent customer service! I have ordered deliveries from them twice, and they were great to work with.

    5

    Great company to work with. Did an excellent job. Built an 80 foot retaining wall. Would use them again.

    1

    I called on a Tuesday morning to talk to someone about doing some work for me. Lady said that "he" was on a job, so it would probably be Wednesday before he got back to me. It's now Friday night, and I never heard from anyone. Very unprofessional.

    5

    I hired them to plant some trees and place some rip rap. They got me on the schedule quickly, did the work within 2 weeks, and did it for a very reasonable price. They are the best.

    5

    Very nice, professional, hard working people. Thank you for saving our driveway from creek erosion. Highly recommend this company for any landscaping needs!!

    5

    Heath is the best by far. Very hard worker and completes it with such beauty. I am recommending Dirt Works for any outdoor projects.

    5

    So happy to report that when we used the landscaping service for several years before our move to FL, we had such an excellent experience. Heath was always accommodating and the staff were polite, on time and efficient. I would highly recommend them.

    5

    Couldn’t be happier with the quality of work by Heath and team. Checked all of the boxes that we look for when trusting people with our projects; punctual, communicate, good quality and most important for us, kind and easy to work with. Thank you again, you have a new loyal customer.

    1

    Just got taken by Dirt Works, would never used them again. I change my order from 3 yards to 2 yards and was told they couldn't do it because they had a 3 yard minimum. I cancelled the order because I didn't need 3 yards. They called me back and said they would make an exception and since I was so close, they would go ahead and deliver me 2 yards. I thanked them thinking they were doing me a favor. What they didn't tell me was that I was paying extra for the "favor". They increased their already extremely high delivery cost from $55 to $65 for the delivery but didn't tell me on the phone they were doing it. If I live 20 miles away, I would understand, but I live just 3.8 miles from their location and it takes them 8 minutes to get to my house. Which is why I thought they were doing me a favor. To be honest they did tell me the price would be $145 but never mentioned the increase delivery cost. However, I thought she said $135 which would have been the normal price. When the truck got to my house and I saw the price I was surprised. I call them and asked what happened. They said they had to increase the cost of delivery for doing me the favor. Again, I only live 8 minutes away. When I said they didn't tell me that, she said she told me the cost would be $145, which was true, but she didn't mention the fact they raised the cost of delivery. I expect tricks like this from seedy used car dealers but not from landscaping companies. I would be cautious about doing business with them. I have never left a review before but felt so bad about what they did to me, that I felt I needed to warn other people.

    5

    Heath, and his crew did a fantastic job replacing our retaining wall and fence. Very pleased with their service. Dirt Works will always be the landscape business I call!

    5

    Dirt works helped us remove a bunch of sidewalk from our backyard, level it out and layout a layer of topsoil to sod the entire backyard. Spoke with Heath mainly and he was very thoughtful with his approach and recommendations. We are extremely happy with the value provided, and as a residential realtor I will be recommending Dirt works to any clients I have with relevant needs.

    5

    We had an awesome experience with Dirtworks! We had an old retaining wall that had fallen. We were very pleased with the suggestions they made and the quote. Heath was very knowledgeable, honest and easy to work with. We have enjoyed working with him and his exceptional crew. They were extremely polite, professional and always on time They are very hard workers and left our driveway clean and neat while working! The retaining wall turned out much better than we had envisioned. They also took care of our drainage issues. Their workmanship exceeded our expectations!

    5

    10 out of 5 stars! Heath and his crew at Dirt Works did an exceptional job on my projects. They are all courteous, professional and approachable. Dirt Works performed 2 projects for me. I have a steep slope in my backyard that was eroding away and I wanted to make the slope not as steep. Heath took my vision and improved upon it. He took time to explain the process. He listened to my ideas and for certain situations, he presented a much better way of performing the task for a much better outcome. I also had a corner area I wanted to make into a flower bed. His crew installed a retaining wall and added topsoil. When a situation arose regarding the retaining wall that I wasn’t sure about, I spoke with Heath and his crew. Now keep in mind, I have absolutely no knowledge about landscaping ( I just have what I think are great ideas, many of which are unrealistic). As I was trying to convey my vision, Heath listened and presented some options; then out of nowhere he said, “You want a border, not a wall.” What a genius!! That was exactly what I wanted, I just didn’t know it. I highly recommend Dirt.Works & Bobcat Service of Birmingham. They are extremely professional and knowledgeable. They finished my projects in a timely manner (it would have been quicker if not for 2 days of rain) and they were respectful of me and my property. Thank you to Heath and all the Dirt Works crew.

    2

    If you are looking for material delivery do not consider this business. I called and set up a load of rock for delivery and they missed the delivery window. Thankfully I was able to cancel and a nearby competitor was able to to get me what I needed on short notice/same day.