Appliance Repair reviews in Auburn, Alabama
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Super friendly staff, genuinely seem like good people who want to help us out. good deals too.
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Gavin, Chris, and Bubba were SO helpful. Our refrigerator had not been cooling the way it was supposed to, and they came in, diagnosed it, got the part for it, and gave us a great price. Hundred less than we had been quoted by another company. I cannot recommend them enough. Also, they are SUPER friendly and easy to work with.
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Great customer service! Noah and Gavin did a great job installing my new microwave and trim kit.
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Bubba and his staff are the best. Great service and installation. I recommend using Auburn Appliance!
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Needed our refrigerator repaired, called a different local repair service. That repair lasted about a week before it broke again. Spoke with Bubba at Auburn Appliance. He spent a lot of time tracking down the previous repair guy to make sure he knew exactly what the situation was. Sent his technicians over next day, they completed the repair and the refrigerator is working like new. One week after the refrigerator, our clothes washer broke. Auburn Appliance again sent their technicians over next day. The cost to fix the old washer was about the price of a new one. We bought a new one and they installed it same day and took the old one away. If you need repairs done quick and right, or new appliances delivered and installed quickly, these are the folks you want to do business with.
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We're 5.5 hours away from our daughter and her washing machine started leaking/holding water. She's in med school and very stressed out, so I called to have Auburn Appliance do a service call. Bubba was beyond wonderful! He diagnosed the issue, checked back in to make sure all was well, and told her that her Mama made him promise not to charge her, but to charge Mama (true)! The peace of mind this gave me was invaluable. Integrity is priceless when you find it in a business.
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The team was extremely professional. Quickly swapped out our appliances and had everything set up in under an hour.
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This is the absolute BEST appliance store in auburn hands down!! The owner and employees are the most respectful people and help in every way possible. I HIGHLY, HIGHLY recommend!
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Very pleased with our experience with Auburn Appliance and specifically with bubba who went above and beyond for us as we were having issues with our microwave. Will recommend them to anybody and will use them in the future for any appliance needs!
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Have worked with Auburn Appliance twice now for our rental condo. Friendly, fast delivery, fair pricing. Would highly recommend!
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Great service! Our 1 year old built-in Samsung died. I called on Wednesday morning and they were out on Thursday! (I wasn’t available Wednesday and requested Thursday.) Bubba came out and explained the options I had and the cost associated with both, he answered all my questions. Once I told him what I wanted (not to repair the Samsung), he said not a problem and would be back. He came back with everything he needed and was in and out in 30 minutes and I am happy with my new Whirlpool microwave. They even took all the trash and the Samsung hunk of junk - can you tell I’m not a Samsung fan?!!? The best part was they loved my dogs! So kind to them while the doggos were “helping”! Definitely will call again! Thank you for great service!
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Jordan and Jana were super nice and helpful! They came promptly to address the issue and were quick to determine the problem and next steps to get it resolved. Would highly recommend!
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Excellent service and very competitive prices!!! They delivered a new washer and dryer within 2 hours of my initial call to the store, and the delivery guys were so very nice and respectful. I will definitely use them for all of our appliance needs!
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Awesome experience! From start to install, everyone was extremely helpful, knowledgeable, and friendly. Could not ask for better people / company to work with for appliances! Thank you Auburn Appliances!
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This is long overdue!! Bubba and crew are the best! So kind and thoughtful. They go out of their way to make things right for you!! Go nowhere else but head straight to Auburn Appliance. They will take care of you!
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Bubba and his staff are the best around. I couldn't be more pleased with the service and installation of my new oven. I highly recommend Auburn Appliance.
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The best ever !!! I walked in bubba was very helpful and understanding , even helpful. If you need any appliances please go here.! I look forward to future purchasing from them . Heather is the best with customer service! The best store , I would choose them over Rix!
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Absolutely horrible experience with this company, specifically the owner himself. He waltzed into our home, did not announce himself, and claimed he was helping but was incredibly rude to me. I asked who he was, and he acted as if I was supposed to know who this strange man in my house was. For context, I had a dishwasher that was being repaired by two people at the time, so I assume he knew I was receiving repairs and decided to drop by, however bizarre that is. He repeatedly stated rude comments towards me such as “I run a five star company” and “you demanded us to come out here and fix this” I am truly baffled by this behavior and can only hope that others heed my advice to stay away from this company.
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Best prices in town. Best customer service in town. Best delivery in town. Delivery guys were nice, knowledgeable and professional. 10s across the board. I will be purchasing more items as I renovate my home.
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We have used Auburn Appliance Repair a few times now and have been pleased with our service every time! I even mentioned having the dryer door open the opposite direction and he went out of his way to turn the door around for me!
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bubba was exceptional, they cam out when they said, and repaired my fridge drain issues for the price they said. Great service, communication, very satisfied. I told him i look forward to using him again, but i hope i don't need to :-)
- Stellar service and i highly recommend!