Home Services reviews in Birmingham, Alabama

Don't use their service, repeat don't use their service. On July 29-2020, they send Samuel to price a job. Now the day before coming to do the work one of their employees came to tell us that Samuel the guy they send to price the work they would be doing, is not qualified to make the quote. The guy that came today from the office said that the job is $2,500 more on top of the quote. This is unacceptable and shows how unprofessional they are. For that reason I don't recommend them.

Don't give them your phone number. I asked for a quote one time 3 years ago, and they keep calling. I told them million times not to call me and delete the number, but they keep calling. I blocked them, and now I'm getting voicemails.

National Tree Service removed three really large trees for me. They were quick, professional and did a really impressive job. I would absolutely use them again and would highly recommend them to you too!

National Tree Service gave me a free estimate and did the job for that very competitve price. They were on time, very professional and cleaned up after themselves. I would call them again for any tree service that I would need. I highly recommend them.

Took three days of calling to finally get a rep to come to the house and give an estimate. Rep was hours late from when they said he would be there. Tree was scheduled to be cut down 2 days later at eight in the morning. Crew never showed up. Called the office and said they would call back with what was wrong. Never got the call. We used this service a few years ago and it was night and day difference in the response and price.

Imagine serving overseas and having to return to the States on emergency leave only to find out that your parents have been taken advantage of by a tree removal provider (home is in LC but currently living in BR). Among several other things branches are still protruding through my parent's home, the company left equipment on their property, completely destroyed a post under their carport, and lied about installing tarp when in fact no tarp was installed at all. When my dad's health got better he tried to call the owner who hung up in his face and will not answer his call. I'm here now and it won't get by me national tree services (Anthony Taylor)! Avoid this company at all cost!
Note: They left beer bottles in our yard (no one in my family drinks Michelob Ultra) and a bucket of oil (I assume the had it to lube equipment/tools).

I am surprised at the people who are writing anonymous reviews and claiming bad service. I have used National Tree Service on several occasions over the years. They are prompt and courteous. They do a GREAT job and you can barely tell that a tree was ever there. They did no damage to the yard other than a place where a limb hit when the tree came down, and that was only one time (out of four). If you are having trees removed, dont use anyone else.

Communication is the key to any business. I can't say enough about the hard work the crew put in to get the job completed. After some equipment issues, NTS returned and finished the job. The quote and pricing was below other competitors and the professionalism shown by NTS is first class. I would definitely recommend this company.

Very professional and courteous. That team did an amazing job getting that big tree down without damaging my other trees. They even managed to save baby raccoons hiding in that old tree. Great job!!!!!

Be sure to do thorough research. Wish I had. I saw the BBB rating without reading current complaints. The tree was removed but the stump grinding, which I paid for, was not performed. I have contacted the company twice but received no response. I will file a complaint the the BBB, if only to record the service. Hopefully more people will read the complaints and the BBB will reflect this in the company's rating. They are dishonest and unprofessional.

Customer service was very professional and trustworthy and helpful the guys was great. Thank you Sterling Slaughter

National beat other estimates by a good bit, did an excellent job taking down two trees, and did the best clean up of anyone we’ve used. I will definitely use them again.

Recent storms/strong winds caused a very high pine tree to topple over. It was close the street and over our driveway. National Tree Service was the most responsive company to help out with our emergency. They offered great pricing and within an hour were at my house to cut up the tree. Anthony and main office maintained me updated as they cleared up the toppled tree. Anthony went above and beyond to get this unexpected project taken care of.

We're very pleased with the value we got from National Tree Service. They cut our trees, ground up the stumps and cleaned up beautifully. The guys were friendly and hardworking and did a fantastic job.

June 2023 Branch removals.
I was thinking about having some tree branches trimmed. NTS's 'Cold Call' prompted me to have it done. Darrel with HTS visited Fri 6/18 and gave me a Job Proposal. I agreed to have the work done and said they could do it when a crew is in the area, no hurry. Darrel said a crew might be available that day. A three man crew arrived about noon that day and within a couple hours completed the trimming. They did a great job including some trimming not included in the Job Proposal. I am completely happy with NTS's preformance. Will use them again. Larry

Dec 2023 Tree Cutting + Branch Removals.
NTS called me on Tue 11/28 thanking me for the above. I said I wanted some additional branches cut down so Daniel Papajeski visited on Wed 11/29 and gave me a proposal. Now that the leaves are down, I said that NTS could do my small job whenever they were in the general area.

A 2 man crew came out Fri 12/8 and did the work. They did everything that I had asked and more. They trimmed some additional small branches along with the 3 big ones. In addition to the driveway area where the branches were dropped and cut up, they blew my complete driveway and sidewalk.

Overall, NTS did a very fine job. If 'Santa Claus brings me some money' and NTS's price is right, I plan to have an 80'+/- pine tree in the front yard cut down before the leaves come out in 2024.
Larry

This is by far the most unprofessional company I have ever hired to do work at my house. To begin with, the estimator came out and gave me a price on having 2 trees cut down and having the stumps ground - trees are in the back yard behind a locked gate. I was told to expect a phone call that afternoon for scheduling. After 3 days I called the office and was told that they never received my estimate but they would put me on their schedule. A date was set and then was moved several times. I scheduled someone to come do bobcat work around that date as well. I then received a call asking if they could come that day (Thursday) and do the work. I said yes and left my office to go home and meet them. They finally showed up around 4:45 in the afternoon and got one tree down and told me that they would be back at 8:30 am the next day. I had to call the office at 3 pm to see if they were still coming to finish the work since I had to take another day to stay home from work. I waited to hear back and was told that they should be out sometime that afternoon. The crew finally showed up around 5:30 pm. They were able to get the second tree down but did not have the equipment to grind the stumps and I was told that they would come Saturday morning to finish up. Saturday came and went without anyone showing up and no phone call. The following Wednesday I get a call from the office asking if I was happy with the work and to confirm that they had removed all the debris from my yard, I told the person on the phone that they were not supposed to remove debris but they were supposed to grind stumps. She was unaware of this and said that she would make a note of it and have someone call me. Later that afternoon I got a phone call letting me know that someone would be out the next morning to grind stumps. I waited the entire day at home after taking off work, again, and NTS was again a no call no show. At this point I gave up on having anyone come complete the job. A couple weeks later, the company showed up without calling to try and finish grinding 2 stumps. The guy told my wife that he couldn't finish because there was some concrete and rocks that the didn't initially see and that he would need to come back later to finish the work. At this point I have had to call and cancel on my bobcat guy twice, which has cost both of us money. This job was started in April, and it is now the end of May. If you don't have anything to do and want to work with a company that is completely incompetent with communication, then National Tree Service should be ok. Otherwise, do yourself a favor and stay clear.

Prompt and affordable. I had some branches from a neighbor’s tree resting on my power line to the house. National moved my appointment up a week to clear the lines before a storm came through. Thoughtful service.

***** 01/29/2025 DO NOT USE NATIONAL TREE SERVICE... THEY CONTINUE TO SEND HARASSING PHONE CALLS FOR BUSINESS*****

01/27/2025 - This is the latest of many calls that we keep getting to use their services. We are not interested in their services or doing business with them. These reviews are written to warn others before calling and doing business with them. Even if you are just inquiring about services or pricing, they will put you on their call list and never stop calling to get business.

The fact that they have to resort to this tactic to stay in business when there are so many home owners who have trees on their properties, shows you how ill run the business is. Its ashame, they are not smart enough to stop. We hope they lose more business in the years to come from these reviews.

12/10/2024 - Still being harassed by National Tree Service in Birmingham, AL.

If you have a similar encounter with unsolicited phone calls, please leave more reviews like this one. The owner's haven't figured out that no one likes to be harassed on their personal lines for new business.

- 07/31/2024 - We asked to be removed from the calling list less than a month ago and they still call.

We hope when someone reads these reviews they decide not to do business with this company based on the harassing phone calls, by National Tree Service in Birmingham, AL.

If you have a similar encounter with unsolicited phone calls for more business or new business, please leave more reviews like this one. The owner's haven't figured out that no one likes to be harassed on their personal lines for new business.

- 05/10/2024 - DO NOT HIRE THIS BUSINESS.

We are continually being harassed by National Tree Service in Birmingham, AL.

If you have a similar encounter with unsolicited phone calls for more business or new business with them, please leave more reviews like this one. The owner's haven't figured out that no one likes to be harassed on their personal lines for new business.

- 05/06/2024 - Another annoying and unsolicited call today. They keep calling and trying to sell their services. If you have to annoy people by calling their cell phones for business, then you need to rethink your business practices. Can't believe they like having negative reviews at the top of the list. Not sure if they know that they are losing new business, but at some point they will stop making unsolicited calls.

- 05/01/2024 - This company continues to use a 3rd party call center to make their annoying sales pitch calls. We have NO intention to do business with this National Tree Service in Birmingham AL. We cant believe they keep calling and keep getting this review elevated to the top of the list.

- 04/02/2024 - The calls are coming through more this spring 2024. We never answer the calls nor do we have any intention to do business with them.

- 03/26/2024 - Another annoying call from National Tree Service. We cant believe they keep calling and keep getting this review elevated to the top of the list.

- 03/19/2024 - The calls are ramping up again this spring 2024. We never answer the calls nor do we have any intention to do business with them. We cant believe they keep calling and keep getting this review elevated to the top of the list. Some people never learn.

- 03/14/2024 - Keep receiving unsolicited calls from these guys. We never did business with this company and never gave permission to harass us with unsolicited calls. We will continue to update this review as long as they continue to call.

- 02/27/2024 - Received another unsolicited call from these guys annoying us, just to see if they can get more business. We never did business with this company and never gave permission to harass us with unsolicited calls. We will continue to update this review as long as they continue to call.

I recently had National Tree Service out to my home to remove several large pine trees and grind a couple of stumps. Nationals representative, Anthony Taylor, came out to give me a quote. He was extremely professional and really knew his stuff.The next day Anthony and his crew showed up and removed my trees , handled my stumps , and cleaned up any and all branches and debris. I was very impressed with the professionalism of the entire company. Anthony ( and National) delivered what they promised and I have already referred them to clients , neighbors, and family members .Truly awesome company

The work that these guy do are amazing. The 4 large trees kept the sun from fully shining in our backyard and when the first tree fell we could see the difference. The guys seem to work well together and they clean up was professional and thorough. I will recommend this company to others. Great job!

These guys were great!! Took down 2 really big trees and cleaned up so well you can't hardly tell the trees were there. I am super impressed by their work.
If you need trees taken down, these are the guys to call!