All reviews for Birmingham Service Experts

Anthony always knocks it out of the park! Very Professional and does a great job. Aces in my book. Thank you Anthony Connell

Dennis J. was the Norrell service technician who performed the annual maintenance on our furnaces today. Dennis was cordial and professional, and he worked efficiently to check and service our furnaces. Dennis really appears to enjoy his work and is a strong representative for Norrell.

For those interested, Dennis did follow Norrell’s COVID-19 guidelines while working in our house.

Great service as always. Thanks Norrell, and thanks Dennis!

Tristian is great!! Would recommend to everyone! He’s so nice and really tells you what’s going on without rushing or trying to get out of here.

I had an amazing experience with Justin and Ryan helping my friends getting their unit inspected and them needing a new unit!! They were very helpful through the whole process!!

This company is the best of the best guys when they say something they mean it especially Justin and Ryan give them a call trust me they are the best the crew is also great they got my new system installed and did great thanks to everyone Jeff, Ben,Adam, Trent and Brian they are all truly amazing

Jeff McKendree and his team were phenomenal!! Superb workmanship and attention to detail! He and his team exceeded my expectations!!! Definitely recommend!

Tristan Saxon did my service. I was called to see if it was okay if he arrived ahead of time and it was. He was professional and thorough. Explained what he did and asked for questions. I was pleased with the service.

My service technician, Simon Adkins, performed the scheduled routine maintenance on my HVAC system today. He was very friendly, on time, and very professional. I'm sure he is considered a real asset to Norrell Service Experts.

Tristan Saxon had our AC unit up and cooling very quickly this morning. He was on time, polite , very helpful, knowledgeable, professional and got our house cooling and everything with the AC back to smooth and well working operation. Thank you Tristan. You cooled us off and helped us keep our day on schedule. Norrelld is very responsive and will get your HVAC up and running quicklly if you need a repair or maintenance. We use them for our preventative maintenance as well. Thank you Tristan for the repair and Sue for getting us an early service appointment this morning. Alison Johnston

Great Service! Our service technician Simon Adkins did a wonderful job! He was beyond professional and helpful to my elderly grandfather and he took COVID 19 precautions.

We had our A/C go out on Sunday of Labor Day weekend, and Jessie Clark came out to service the unit. Found out that the compressor had gone out after troubleshooting for about an hour. He got us a new compressor within 2 days and was very apologetic that he couldn’t have it sooner. We very much appreciate the fast and professional service that Jessie provided us, and that he was courteous and polite the entire time he was with us.

Triston Saxon, what a blessing,what a comfort. So nice to work with people you can trust .Thank you Norrell . I always ask for Triston for my maintenance agreement I've had with you for years.

LeWaye and Ranaldo did an excellent job with the annual servicing of my furnace. They went through what they did step by step, and informed me of the current status of my system as well as what I needed to be on the lookout for in the future to ensure my heating system is in good condition for years to come.

Micah Baker came out to do preventive maintenance. He was on time, very courteous, knowledgeable, and diligent. I also appreciated the phone call from the service center to let me know he was on his way. Great job!

I have dealt with Norrell for a long time and they offer the best service I have ever encountered, without exception. Their personnel are always excellent, and today, Leo Gaines serviced my central air and heat unit, and did a commendable job. He was right on time, thorough and professional and got everything in perfect working order. And he also happens to just be a genuinely nice guy, too!

Glad to have Birmingham Service Experts around. Very skillful frankly :)

We have been using Norrell for over 20 years and have always been very satisfied with their technicians and customer service. This visit was for regular maintenance checkup and Tristan Saxon did a fine job. He got right to work after arriving and explained all he had checked and done upon completion.

Justin, Cody and James are fantastic. They preformed the routine check and cleaning. They are courteous and pleasure to have work in our home. An extra shout out for letting me introduce Samson (our German Shepard) to them. He loved the company.

From start to finish, Tristan S. and Josh L. were awesome. They were courteous, efficient, and knowledgeable of their job. They came to service the heat pump n furnace at our house. They gave me a thorough review of the service they performed. I felt comfortable knowing that. I recommend these two guys for a bonus on a job well done💯💯💯

Our technician Travis came and installed our new hot water heater today. He did a very professional job of getting our old one out and installing the new one. He was efficient and very knowledgeable. He answered all of our questions. Just another great experience with this company. We are very pleased. Would highly recommend them to anyone.
Diana Vance

I just received fantastic service with this company. I recommend the membership is a plus. Saves money. Caleb and Simon were kind honest and very knowledgeable. Bless you both