Cahaba Valley Plumbing

Spencer, the owner, was great. Our problem was diagnosed quickly and he even came out on a Saturday to get everything done!! Pricing was very reasonable and the communication was great. I would definitely recommend this company to my family and friends.

Cahaba Valley Plumbing, Spencer, took $4,000 on a $4,500 job and left me with an unfinished bathroom.

This was a phased basement project, and the bathroom was supposed to be completed first so it could be usable while I waited on delayed kitchen cabinets. Instead, after payment, communication changed, the bathroom was left incomplete, and I started getting excuses.

I was told the remaining parts could not be found. They were in the shower area, in opened boxes, right next to the toilet, clearly visible. I was then told he would not come back to finish the bathroom until the kitchen cabinets arrived weeks later. His exact words were: “I did not take the bid to go back and forth with you. I will come when it’s time to finish everything. PERIOD.”

I was also pushed to pay nearly the full amount before the work was complete. Even worse, I later learned he removed himself from the permit through the City of Fultondale without notifying me, after taking the money.

I tried to resolve it professionally. No meaningful effort was made to fix it.

As of 4/13/26, his response through the Attorney General complaint process only made things worse. In my view, it was deceptive and did not match what actually happened.

My experience was simple: pay first, get excuses later. Based on my experience, I would not hire Spencer again, and I would strongly caution others before trusting him with their money.

Once he got paid, finishing the job stopped mattering.

Great service at a fair price