HVAC reviews in Cullman, Alabama
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Had my stovetop and hood range replaced -great service from start to finish! Jordan was professional, friendly, and made sure everything was installed and working perfectly. Highly recommend!
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Adam was very professional and polite. Thoroughly inspected the dishwasher for leaks but was unable to find any. He then discussed potential causes and adjusted the dishwashers pitch. Would highly recommend and use again. Roll Tide!
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Adam Roberts did an excellent job and he’s very considerate. I would highly recommended him as a technician to my friends and church family. He is amazing in what he does.
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Adam was very professional and efficient. He took care of our appliance problem in a very timely manner. Adam is a very knowledgeable, courteous, and honest young man. He is diet coke worthy!
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Adam was a super personality with a great knowledge of the appliances...he was thorough and explained many things about our machine while examining it that we did not know. It was a pleasure to have him here and we await his return to repair our appliance. You all have a WINNER in Mr Adam!!! Thank you!
The Gibsons -
Another awesome Tech here in the greater Decatur area. He is a great professional. Nothing but kudos for his professionalism.
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Adam was absolutely amazing, gave his honest, experienced advice and recommendations on our washing machine. Very quick and had GREAT communication and people skills. Will ask for him everytime.
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Tyler was top notch! He repaired my dishwasher and thoroughly explained the issue and also let me know about other services Cullman appliance performs. I’ll definitely use them again for my appliance and HVAC needs.
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Very pleased with service rendered by Tyler. Very courdial and professional. I will be calling on this business for other repair needs. I also found Rhonda especially kind and professional when talking to her about our LG appliance.
I highly recomend the employees of Cullman Appliance Repair and how they conduct business.
Clydell Morgan, PhD -
My wife texted me the other night at work and said the washing machine was leaking water. I took the hoses off the pump to see if it was clogged and a small wire clip broke off and I thought oh crap now I’ve done it. This was Saturday morning and no one was open for repair. Rhonda saw that I called but didn’t leave a message, so she called and I’m glad she did. Not one other company returned calls with messages I left. I didn’t know if I could get a technician out the same day but Rhonda made it happen and sent Alex to Decatur to help us out. Alex checked the pump which I thought was bad and said everything was completely fine and he even fixed the wire and placed a new clip on the wire and had the washing machine up and running in 45 minutes. Alex checked everything out could not find a leak and did not know why the water had leaked on the washer other than maybe the detergent dispenser was filled too full, by accident causing the water to flow over the top of the drum.
Thank you, Alex for a fast professional job But also thank you to Rhonda for making the same-day service possible. Because of the great customer service, knowledgeable fast repair of Alex and the reasonable price I won’t use anyone else for my appliance repairs or service. -
My serviceman Adam was great! He introduced himself. Polite and friendly. Looked at the washer and knew the issue. Explained to me the problem and quoted me a price.
I just wish every serviceman was this nice.
Thank you Adam. Thumbs up 👍🏻. -
James has been back and repaired my ice maker . He did a great job. And certainly knew his stuff . Will definitely use Cullman Appliance for anything in the future.
Thank you 😊 -
Our technician found the issue and immediately ordered the part. As soon as the part came in they called, and I missed the call, called few days later and our technician was off but someone else stepped up and got us fixed. I will definitely use them again!!
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Adam was truly remarkable. Between knowledge and customer service, and showing up right on time he was in and out within 20 minutes. I’m very impressed with Cullman appliance and will always use them for our appliance repair needs! Also, being able to make the service call online, and recieving texts with updates was a major plus! Thanks again Adam!!
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Excellent ease of scheduling appointment, great communication on confirmation of appointment and notification that repair person was on the way. He arrived at his scheduled time. Very professional. Will definitely use Cullman Appliance again!
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Fantastic service! Even though my stove decided to work when Adam showed up he was honest, and professional. He took the time to check everything, explain what the issue may have been and made sure I understood if if acted up again within the 90 days i was covered under the service call. It’s rare to find someone so friendly. Highly recommend!
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Adam is such a great technician. He explained everything he is doing and checking and what all the outcomes could and will be. I really appreciate great customer service like this, especially this day and age. This is my second time using Cullman appliance and I will continue because of this great technician, Adam!
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Isaac is great! Super knowledgeable and patient. Husband and I couldnt leave work in time for our 1st appointment and he patiently waited on us to make it home. Professional and polite.
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I had an excellent experience with Adam at Cullman Appliance! His customer service was outstanding from start to finish. He was knowledgeable, patient, and went above and beyond to make sure everything was taken care of quickly and correctly. It’s rare to find someone who truly cares about their customers, and Adam absolutely does. Highly recommend working with him for any appliance needs!
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Cullman Appliance always shows up with Prompt and professional service. I called at 8:00 and Alex was here a few minutes before the 12:00 appointment time. He worked methodically and diagnosed the problem with the washing machine. He ordered the necessary part from our home and will return later in the week to replace it. I have used Cullman Appliance several times with good results.
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Cullman Appliance Repair provided excellent service. They arrived right on time, and their app confirmed my appointment the day before and notified me when the technician was 30 minutes away. I could even track the technician’s arrival in real time. Jordan was extremely professional, diagnosed the issue quickly, and even offered to adjust the refrigerator door before leaving. Highly recommend their service.