Reviews of local pros in Daphne, Alabama

I had a great experience using Baldwin Heating & Cooling. As my plumber, Bridget was very knowledgeable and professional. She went above the call of duty to assist me in explaining the unusual plumbing situation to others involved so that nothing got lost in translation. Great customer service… I would definitely call Bridget at Baldwin for future plumbing services.

Very professional, from the person that took my call to the person that replaced my water heater. Excellent experience

I appreciate Baldwin Heating and Cooling for getting me back right when my water pipe burst. Mr Preston was dispatched to take care of it and he was nothing short of extremely professional when he came out. He was very knowledgeable on what he needed to do and took care of me from start to finish. After he was done he even doubled back and checked to make sure the pressure in my house good. He didn't want to leave before he knew I was good to go. Give that man a raise. Don't go to anyone else because they won't give you an inch compared to what Mr. Preston and the team gave. If I could give ten stars I would. I didn't catch the woman I talked to originally that sent him out but she is a fellow veteran and took care of me and understood my plight. She was very understanding and I would like to say she needs a raise too. Overall very good customer service. Knowledge off the charts and I would highly recommend Baldwin Heating and Cooling. If I need to put a sign in front of my house for free I'd do it.

To call Ben merely a "plumber" would be akin to calling Michelangelo a "painter"—technically accurate, yet insufficient. When our kitchen sink descended into chaos, this maestro arrived and worked with the precision of a surgeon and the care of an artist. He explained everything with enthusiasm, treating our pipes as though they were treasures. Ben didn't just fix our sink—he restored our faith in craftsmanship.

I'm new to the area and was so pleasantly surprised how friendly and responsive their team is. Preston came as scheduled... Even early! He was extremely courteous, friendly, professional, and knowledgeable. I needed an estimate for a large scale project and he walked me through my options. He even helped me with a side problem I was having. I will definitely reach out to them when I'm ready to get started!

Donnie was honest and evaluated our situation honestly and with integrity. He helped us assess the situation and gave proper recommendations. Great guy. I will request him personally from here on.

Great service! Will call on them first in the future!
Was really worried about a situation with debris backing up in both showers and neither toilets flushing! Was frightened it could be something serious. Had no idea what it could be. Sam was very professional and figured out the problem quickly, a clog from roots growing into my grinder pump basin blocking flow! He got it out of there quickly and fixed it, all while in the pouring rain! Thanks again Sam! And thanks Baldwin Plumbing!

Fast response. Excellent customer service. Mike V. was very knowledgeable. Diagnosed problem and resolved it while keeping me informed of progress.

Kaleb was on time, communicated to me everything I needed to know where I could understand, and offered me several options to fix the problem. He was very accommodating and a pleasure to work with. I would definitely recommend him to anyone needing their plumbing issues fixed.

First time using their services and I am so glad I did. Clint wad so professional and polite. He explained the issue thoroughly, showed me how he would fix it and how much it will cost. In less than an hour, everything was complete. I was highly impressed and would definitely recommend.

The two guys that came were friendly, non-invasive, and completed their job without any hookups and in due time, actually less than. I highly recommend Baldwin Heating and Cooling.

They installed an extra vent so that my newer air conditioner had the correct amount of inflow. And they also installed something to keep the air pure and clean and free of mold.

I was given a brochure prior, when the previous guy came to do the twice-year inspection. He didn't push it on me, but he gave me options- Regarding how to get a grip on the mold and mildew that can acquire within an AC unit that is closed off.. and he showed me the mold that was growing.

In a high humidity atmosphere like Alabama.. I think this is necessary and I appreciated them showing that to me, and giving me options. They also threw in an extra air filter.

Love this company. We've used them for several years (since July 2019) and have never had a bad experience. All of the technicians have been polite and professional. We couldn't be happier with the services they provide. Thakk you!!

I have used a few plumbing companies locally and baldwin heating and air was by far the best. There techs were honest, professional and I am thoroughly impressed. My technician Preston was super knowledgeable and it was a great experience.

Austin with Baldwin heating and cooling is the only person I have come to trust and after both and upstairs and downstairs systems being replaced (upgraded).. has also become a friend (just the kind of person he is). Super knowledgeable, personable and a natural teacher. That’s important to me, to be able to understand the “why” of things. All of that alone should be enough but Austin is meticulous, the job has to be done the right way the first time in his eyes, he takes pride in his work and that is a testament not only to his character but to Baldwin Heating and Cool as well. Hard working, friendly, trustworthy. Well done Sir!

Special mention to both Gavin and Clay (these guys are a couple of their senior installers with the company). They were here with Austin all day yesterday replacing my system. Their tireless work, craftsmanship and ingenuity was put to the test with how they had to finagle the system into place. It’s awesome and works almost too well! Just an outstanding job all around. Additionally, all these gentlemen were well dressed, professional (and pretty funny).

The follow-up is something I appreciate as well. There’s a lot of HVAC companies around. I can’t stress enough the importance of great customer service. Highest marks guys.

Service technician showed up on time , greeting me with a hand shake. I told him the problem we were having, he immediately went to diagnostic tests to determine what was wrong, furthermore explained how the system works and gave his personal opinion on what would be the best way to rectify the problem. He answered all of my questions and gave us great confidence in his knowledge of HVAC. We are totally satisfied with the service and certainly would call this company again . Cost was very reasonable
Thank you

What a great technician! Hayden was personable, professional, and proficient. He worked two days to get our HVAC system up and running efficiently. He even called back the next day to be sure we had heat.Thank you, Hayden.

Had to have my generator checked as I could not read the red light with my own home maintenance. Mike and his partner Ryan came out, and were awesome. They were on time, professional polite, explained everything showed me everything I had it fixed in no time. Would highly recommend this company and these two guys, and they will be my go to moving forward for all my generator maintenance.

Billy along with the rest of the crew with Baldwin, heating and air were jam up! They showed up when they said they would. communication was outstanding! They everything in the process very thoroughly. So far this experience has been top notch from the estimator to the installers. We highly recommend.

Very pleased with every level of service that Baldwin Heating and Cooling has provided for us. Ryan O. was the technician that came out this past Monday to check the Heating and cooling systems to ensure everything was working as it should. The best way for me to describe his service would be very professional and his attention to detail, down to simple things sure as making sure he cleaned his shoes before entering the house. I would highly recommend Baldwin to anyone looking for a Heating, Cooling, Plumbing company to consider them or if you are not happy with your current provider.

Mr Forbes did quick and excellent work! My mother’s gas leak was fixed and passed inspection from the gas company in enough time on a Saturday morning to have gas turned back and not have to wait until Monday morning. Again great guy awesome job!!!

From my very first interaction with your office personnel to the final individual who completed the work, every member of your team consistently exceeded my expectations. The level of professionalism, courtesy, honesty, and genuine care demonstrated by everyone involved was truly remarkable. Furthermore, the punctuality and efficiency with which all tasks were handled were impeccable.
What truly set your service apart, however, was your team's unwavering integrity and commitment to excellence. I was particularly impressed when several components, not originally listed on the work order, were proactively identified and replaced without any additional charge. This decision, made purely because it was deemed "the right thing to do," speaks volumes about your company's ethical standards and dedication to providing outstanding value to your clients. This act of going above and beyond reflects a deeply customer-centric approach that is rarely encountered.
Based on this overwhelmingly positive experience, I wholeheartedly recommend your company for any services you provide. I will confidently refer your team to friends, family, and colleagues, assured that they will receive the same high caliber of service and integrity.
Thank you once again for your truly outstanding work and for setting such a high benchmark for customer Satisfaction